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Holiday Inn Buffalo International Airport

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Holiday Inn Buffalo International Airport
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303 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Buffalo International Airport
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Showing 293: English reviews
Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 24 August 2016 via mobile

Good place to stay and relax with family gate away... Good restaurant especially Buffalo wing... The furniture looks very old need to update, but the bathroom very nice done. The only thing the housekeeping forget to clean the room, other than that the stay was great...

Helpful?
Thank Am2ru
La Spezia, Italy
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 24 August 2016 via mobile

By far the worst Holiday Inn I have ever seen. All the building looks really outdated, no elevator, small rooms and bathrooms, old furniture, stained wallpaper, unpleasant smells in the staircase and hallway.

Helpful?
Thank zap0tek
IHGService, Guest Relations Manager at Holiday Inn Buffalo International Airport, responded to this review

Dear zap0tek, Thank you so much for your review of our hotel. We sincerely apology you were not satisfied with the over all condition of our hotel. It is regrettable that we fell below your expectations. We work very hard to ensure our facilities and guest services are superior and strive to be the best hotel around. For that reason,... More 

Travellers are raving about these Cheektowaga hotels

Moore, South Carolina
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 23 August 2016

This is an older hotel that has been renovated through the years and is in excellent condition the attached restaurant has amazing home-cooked food try the soup !. The staff was friendly and helpful. Only thing we missed was a complimentary breakfast.

Helpful?
Thank Michael J
Level Contributor
133 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 22 August 2016 via mobile

I usually travel on business, this was an overnight with friends - if I was travelling on business I might have moved hotels. This is not an IHG brand property, I have no idea how this can be considered part of the Holiday Inn network. It is simply a purchased, retrofitted motel. Period. Stay if you need airport proximity, or... More 

Helpful?
Thank Paul N
IHGService, Guest Relations Manager at Holiday Inn Buffalo International Airport, responded to this review

Dear Paul N, Thank you for your feedback and for staying with us. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business with us. I am glad to read that you found the location of the hotel a close proximity to your needs. However, we are truly sorry for any inconvenience the... More 

Austin, Texas
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 19 August 2016 via mobile

We stayed here with a your sports team the night before our flight as we came in from Canada to fly back to Texas after competition. The staff was accommodating, especially with the shuttle to the airport as we had to make five trips from the hotel as they only had one minivan for shuttle service. The layout of the... More 

Helpful?
Thank Falesha T
IHGService, Guest Relations Manager at Holiday Inn Buffalo International Airport, responded to this review

Dear Falesha T, Thank you for your feedback and for staying with us. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business with us. I am glad to read your positive feedback on our accommodating staff and was satisfied with the comfort of your stay. However, we regret if the layout of... More 

East Syracuse
Level Contributor
39 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 11 August 2016 via mobile

This holiday inn is by far one the weakest ones I've stayed at. No fridges or microwaves, no breakfast. They have a pool and fitness center, there is a gas station in the same parking lot which is pretty convenient but the hotel itself it not impressive.

Helpful?
Thank Steed J
IHGService, Guest Relations Manager at Holiday Inn Buffalo International Airport, responded to this review

Dear Steed J, Thank you for staying with us recently. While it is regrettable that some aspects of our property did not live up to your expectations, I appreciate that you have shared your feedback with us. Allow me to apologize for any inconvenience you may ave experienced. Rest assured that we will continuously do our best to always improve... More 

Rochester, New York
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 7 August 2016 via mobile

We usually stay at the Holiday Inn Express less than a mile up the street but IHG booked us the wrong hotel. In fact, we went to the express up the street and were told we were at the Holiday Inn. I have to say that there are huge differences between the two hotels. The express has been fantastic and... More 

Helpful?
1 Thank Chinnie2379
Robin N, General Manager at Holiday Inn Buffalo International Airport, responded to this review

Thank you for your comments, We are diligently working to bring this property up to the levels it should be. It is a recent acquisition for us and we have a lot of work to do. We do hope that you will give us another chance in the future to see what improvements we have accomplished. More 

Toronto, Canada
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 4 August 2016

I checked into the hotel in the evening, the staff were not very friendly. There was a gentlemen at the front desk, talking on the phone and did not even acknowledge me. I had to wait until someone else came out to help us out. The rooms were a lot more worn out, there was a musky smell which was... More 

Helpful?
Thank Cindy L
Robin N, General Manager at Holiday Inn Buffalo International Airport, responded to this review

Thank you for your comments. We are diligently working on capital improvements and will have a plan in place for early next year. We hope to get the chance to host you again and see the changes will have in place by then. More 

Reelsville, Indiana
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 August 2016 via mobile

My husband and I are IHG members so we often stay at Holiday Inn hotels during our family travels. The first room we were assigned to was occupied, which we found out when I put the key card in the door, opened it and found a gentleman in the room watching tv. The new girl (I think her name was... More 

Helpful?
1 Thank Wizzy23dreams
Robin N, General Manager at Holiday Inn Buffalo International Airport, responded to this review

I apologize for the inconvenience you suffered during your last visit. The assignment of your room should have been accurate and the way it was handled can be greatly improved. We are in the process of acquiring refrigerators and microwaves for the rooms and hope to have one in each room early next year. They are currently available on request.... More 

Level Contributor
87 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 31 July 2016 via mobile

Stay for a one night visit. The staff is exceptionally helpful and accommodations were adequate. Some outside room noise was distracting , but that quieted down later in the evening. convenient location so did serve its purpose.

Helpful?
Thank pjzepp
IHGService, Guest Relations Manager at Holiday Inn Buffalo International Airport, responded to this review

Dear pjzepp, Thank you for staying with us and for leaving a review. I am delighted that our staff made your stay memorable. However, it it regrettable that the noise challenges affected your overall satisfaction. I have noted your comments and have forwarded them to our hotel management for the identified issues to be addressed accordingly. We hope we have... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Buffalo International Airport Hotel. The hotel features a modern fitness room, Jacuzzi spa, and outdoor heated pool. Our catering facilities can accommodate groups from 10 to 250 people. We are located mile from the Buffalo Niagara International Airport. We offer free 24-hour shuttle service to and from the airport. Long-term parking is also available when you book the Stay, Park & Go rate. The Holiday Inn Buffalo International Airport is 10 miles from downtown Buffalo, 20 minutes to Niagara Falls and only a short drive to the southtowns. We are close to shopping at the Galleria Mall and Eastern Hills Mall. Come and watch the Buffalo Bills play at Ralph Wilson Stadium or the Buffalo Bisons at Coca-Cola Field. Enjoy great music at First Niagara Center, Thursday in the Square, and M & T plaza. Family vacationers will enjoy a short drive to Darien Lake theme park, Martin s Fantasy Island, Buffalo's beautiful waterfront and Niagara Falls. Max's Classic American Grill, our full service restaurant, is home to many favorite s including our thick and juicy burgers, and our own Buffalo Wings. ... more   less 

Additional Information about Holiday Inn Buffalo International Airport

Address: 4600 Genesee Street, Cheektowaga, NY 41255
Region: United States > New York > Cheektowaga
Price Range: ₹ 6,087 - ₹ 7,660 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Buffalo International Airport 3*
Number of rooms: 207
Reservation Options:
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Also Known As:
Holiday Inn Buffalo International Airport Hotel Cheektowaga
Holiday Inn Cheektowaga
Cheektowaga Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Buffalo International Airport staff and other travellers.
1 question
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Concordia, Kansas

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Questions? Get answers from Holiday Inn Buffalo International Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner rooms are great for easy access from parking”
 of 5 bubbles thomasmR695FJ, 1 Nov 2016 | Read review
“Make sure to ask the booking agent if this hotel offers in room fridge and microwave.”
 of 5 bubbles floridavacation48734, 15 Oct 2016 | Read review
“No elevator so choose first floor.”
 of 5 bubbles onlinemsu, 5 Sep 2016 | Read review
“King bed with pullout couch room lacks bathtub”
 of 5 bubbles shaulyaakov, 30 Aug 2016 | Read review
“My room was far from the lobby, and it had poor wifi. If important, I suspect a room closer to the lobby might help.”
 of 5 bubbles R9905MMdavids, 24 Jul 2016 | Read review
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