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Residence Inn Buffalo Galleria Mall

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340 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn Buffalo Galleria Mall
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Showing 334: English reviews
Reviewed 22 February 2015 via mobile

Welp last night my family & I stayed here for my Lil Sisters sleepover.. For starters upon checking in we had some issues at the front desk (Certain cards require certain deposits), but once we got that handled everything went uphill.. Pros= Both rooms were very clean, every staff member we came in contact with was very friendly & helpful,...

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Helpful?
Thank Quill T
Valerie H, Front Office Manager at Residence Inn Buffalo Galleria Mall, responded to this review

Thank you for sharing your experience at the Residence Inn Buffalo Galleria Mall. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve...

Washington DC, District of Columbia
Reviewed 4 February 2015

I have been a gold/platinum member of Marriott Rewards for nearly 20 years. Upon the day I was due to check out the client asked for additional emergency support. I had not checked out and informed the front desk staff that I need to extend my stay by a single night. The front desk personnel informed me that the hotel...

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Helpful?
Thank Joe R
NicholasO963, General Manager at Residence Inn Buffalo Galleria Mall, responded to this review

Dear Joe R., Please accept my most sincere apologies for any inconvenience experienced, on behalf of all Management and Staff. We do truly appreciate your loyalty to Marriott and do not want to lose your loyalty to our brand. There are many benefits to the Marriott Rewards program, especially the Platinum Elite status, which are exercised on an ongoing basis....

Lansdale, PA
Reviewed 2 February 2015

Stayed for two nights in a 2 bedroom Suite. Room layout was great and furnishings were nice. We also utilized the sofa bed which was satisfactory, but not great. I did not feel that the hotel seemed dated, as a previous reviewer stated. the free breakfast was good and the staff replenishing it was very friendly. Would definately stay here...

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Helpful?
Thank Jao988
Joanna M, Manager at Residence Inn Buffalo Galleria Mall, responded to this review

Thank you for sharing your experience at the Residence Inn Buffalo Galleria Mall. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve...

Irvine, California
Reviewed 2 February 2015

I've stayed at this location several times. Studio rooms are good size. All features were cklean and in good working order. Laundry room machines are good quality (bring lots of quarters @ $2 per wash and $2 per dry). Parking lot was kept free of ice on a cold January weekend. Good access to Applebees and Starbucks across the parking...

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Helpful?
Thank David Z
Joanna M, Manager at Residence Inn Buffalo Galleria Mall, responded to this review

Thank you for sharing your experience at the Residence Inn Buffalo Galleria Mall. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve...

Atlanta, Georgia
Reviewed 21 January 2015 via mobile

We stayed here over a long weekend. Friendly and helpful staff. We had a 2 bedroom suite. Unfortunately there were only two beds in the entire suite which left my daughter on the sofa sleeper. The sofa bed was very uncomfortable. But the gas fireplace was a nice touch. There was a fully working kitchen with stove and full refrigerator....

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Helpful?
Thank Jonathan L
Valerie H, Front Office Manager at Residence Inn Buffalo Galleria Mall, responded to this review

Thank you for taking the time to share your recent experience at the Residence Inn with us. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology. We have shared your feedback with the appropriate hotel team to ensure that...

Aurora, Canada
Reviewed 16 January 2015

As someone that has spent about 150 nights at Residence Inns across the US and Canada, this one is a bit dated. It has all of the comforts of any residence inn with full kitchen, cutlery, etc. There is free breakfast, parking and wifi. I did not like that the front entry doors had no handycap access or automation. We...

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Helpful?
Thank AtwoZ
NicholasO963, General Manager at Residence Inn Buffalo Galleria Mall, responded to this review

Thank you for taking the time to complete a Trip Advisor review in regards to your recent stay at the Residence Inn Buffalo Galleria Mall. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology. We have shared your feedback...

Rochester, NY
Reviewed 6 January 2015

The good: The hotel is conveniently located to get any place in Buffalo. It is right off the I-90 and a short drive from downtown and the airport. It is also surrounded by lots of restaurants within walking distance or just a short drive away. There is every imaginable big-box store nearby and a giant Mall as well. The room...

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1Thank philosopher_al
Joanna M, Manager at Residence Inn Buffalo Galleria Mall, responded to this review

Thank you for taking the time to complete a Trip Advisor Review in regards to your recent stay at the Residence Inn Buffalo Galleria Mall. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept out sincere apology. Upholding our commitment to provide...

Toronto, Canada
Reviewed 5 January 2015

Good location and nice clean room. Hard to get into the hotel doors with a lot of luggage but a good location and may come back again. Missed the breakfast but had a coffee/tea from the lobby. Check in was quick as was check out.

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Helpful?
Thank ZayM
Joanna M, Manager at Residence Inn Buffalo Galleria Mall, responded to this review

Thank you for taking the time to share your recent expereince at the Residence Inn with us. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology. We have shared your feedback with the appropriate hotel team to ensure that...

Reviewed 3 January 2015 via mobile

We stayed here while passing though Buffalo. The service was wonderful, the lady who took care of the evening social and morning breakfast was very helpful and had both fixed fantastic. It was a very convenient location, literally right off of the interstate. The room was large and very homey.

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Helpful?
Thank travelerabm
Joanna M, Manager at Residence Inn Buffalo Galleria Mall, responded to this review

Thank you for sharing your experience at the Residence Inn Buffalo Galleria Mall through a Trip Advisor review. As a Valued Customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our...

Reviewed 16 December 2014

The room was clean, people were great and the tailgate was FANTASTIC. We drove up on Saturday December 13th, headed to the home of the Buffalo wing (Anchor Bar), where there were a ton of Packers fans (whoop whoop). We then drove across the border to the falls of Niagara, checked in to the hotel, where the people were soooo...

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Helpful?
Thank John H
NicholasO963, General Manager at Residence Inn Buffalo Galleria Mall, responded to this review

Thank you for sharing your experience at the Residence Inn Buffalo Galleria Mall. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Laundry Service

Additional Information about Residence Inn Buffalo Galleria Mall

Address: 107 Anderson Rd, Cheektowaga, NY 14225-4926
Region: United States > New York > Cheektowaga
Price Range: ₹ 10,005 - ₹ 13,681 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Buffalo Galleria Mall 3*
Number of rooms: 113
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Also Known As:
Residence Inn Buffalo Cheektowaga Hotel Cheektowaga
Buffalo Residence Inn
Hotel Style:
#8 Family Hotel in Cheektowaga
#8 Business Hotel in Cheektowaga
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Buffalo Galleria Mall staff and other travellers.
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Questions? Get answers from Residence Inn Buffalo Galleria Mall staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“if you reserved a King, don't settle for anything less”
 of 5 bubbles Germain1000, 4 Dec 2016 | Read review
“Make sure you know what type of beds you're getting.”
 of 5 bubbles wendyhF6171FR, 31 Oct 2016 | Read review
“I'd stay on 2nd or 3rd floor they tend to be quieter floors”
 of 5 bubbles CanuckRoadWarrior, 14 Jul 2016 | Read review
“Join the social program the Mix three nights a week! So much fun!”
 of 5 bubbles TheLizRusso, 2 May 2016 | Read review
“Rooms on the third level are quieter”
 of 5 bubbles cr0ss0verm, 28 Mar 2016 | Read review
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