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Hampton Inn Buffalo-Airport/Galleria Mall

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Hampton Inn Buffalo-Airport\/Galleria Mall
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645 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn Buffalo-Airport/Galleria Mall
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Showing 639: English reviews
Oakland, New Jersey
1 review
Reviewed 8 October 2016

Great location for the value. Went for a hockey tournament. It was clean and service was excellent. If you get one of the rooms in the back of the hotel the warehouse behind could be a little noisy. Overall a great stay .

Review collected in partnership with Hampton

Helpful?
Thank stevenlO9067MM
Joelle B, Manager at Hampton Inn Buffalo-Airport/Galleria Mall, responded to this review

Good morning Stevenlo9067mm! Thank you for an excellent review, I am thrilled to hear you enjoyed your stay at our hotel. We are truly in a great part of the city, very close to the interstate and various restaurants and stores. We hope to see you again very soon! More 

Niagara Falls, Canada
1 review
Reviewed 27 September 2016

Great family stay, close to shopping, the navel ship yard, and we got our tickets to the Buffalo zoo at a discount. Planes do fly over the hotel as they land at the airport but this was a big thrill for our two young boys an we weren't bothered by them or the sound. The staff are all very friendly... More 

Review collected in partnership with Hampton

Helpful?
Thank frankfY3825SW
Joelle B, Manager at Hampton Inn Buffalo-Airport/Galleria Mall, responded to this review

Wow, thank you for a wonderful review! I'm pleased to hear your experience at our hotel was positive and your family found so many nearby attractions to attend. We are truly in an ideal location, so close to the interstate, shopping, and restaurants. We hope that you will keep us in mind the next time you're visiting the area. More 

Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 21 September 2016 via mobile

Nicely appointed rooms EXCEPT when you sit at the desk with the AIR blowing directly on you from 3' away. How could anyone think this was a good idea? So in order to do any work you need to turn the air conditioner or heater off Besides that room is very nice front desk people were great but it seems... More 

Helpful?
Thank Ravensfan113
Joelle B, Manager at Hampton Inn Buffalo-Airport/Galleria Mall, responded to this review

Ravensfan113, Thank you for the honest review on TripAdvisor. I want to apologize you were not completely comfortable during your stay with us. I understand how the layout can be an inconvenience as you have stated and realize that can be disappointing. In the future i'd like to welcome you into our breakfast area to work, this may be a... More 

Albany, New York
Level Contributor
68 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 20 September 2016

Hotel was very nice. Employees were friendly, room appeared to have been updated recently, and everything was very clean. I especially liked the layout of the room, it wasn't typical and gave it a more homey feel. Beds were very comfortable and it was nice having the mini fridge built into the room. Breakfast offered many options with both hot... More 

Review collected in partnership with Hampton

Helpful?
Thank curlgirl4u
Joelle B, Manager at Hampton Inn Buffalo-Airport/Galleria Mall, responded to this review

Wow, I am elated to hear you stay was so satisfying! It's great you enjoyed our renovations, they definitely give the rooms a new, fresh feeling. I'm glad you were able to experience our complimentary breakfast during your time with us. Thank you again for an outstanding review, we can't wait to welcome you back next time. More 

Mason, Ohio
Level Contributor
209 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed 20 September 2016

Newly redone rooms that are clean, quiet and comfortable. Free shuttle to and from the airport and free soft serve ice cream in the lobby make this a great place to stay. Easy walking distance to several places to eat, movie theater across the street and a very friendly staff.

Helpful?
Thank Ginnie S
Joelle B, Manager at Hampton Inn Buffalo-Airport/Galleria Mall, responded to this review

Ginnie S, I am thrilled to hear you had a positive experience, thank you so much for an excellent review! We love sharing the ice cream with our guests, especially on hot days, and it's fantastic you enjoyed it! We are proud to have a friendly and accommodating team and I appreciate your warm comments. Thank you again for your... More 

Milford, United States
2 reviews
Reviewed 19 September 2016

Hotel and room are very clean, very comfortable and in perfect location. Staff is professional, upbeat excellent. Our room was a 2 bed room and could have used a little more space, but we weren't there for staying in the room so it worked out well. The sliding door to bathroom seems odd but it worked out well, as we... More 

Review collected in partnership with Hampton

Helpful?
Thank Christine, Alex... O
Joelle B, Manager at Hampton Inn Buffalo-Airport/Galleria Mall, responded to this review

Thank you for an honest review of our hotel. I appreciate your feedback as it helps us understand how to meet and exceed guest expectation. I can't wait to share your warm review with our team, they love hearing the positive feedback from our guests. We look forward to seeing you again the next time you're in the Buffalo area,... More 

Toronto, Canada
1 review
Reviewed 17 September 2016

Was a good stay and could improve the overall in terms of maintaining the A/C and also have better housekeeping. Bath room was not completely cleaned. Breakfast was good. Staff had friendly smile. Fitness Center was good.

Review collected in partnership with Hampton

Helpful?
Thank Manohar V
Joelle B, Manager at Hampton Inn Buffalo-Airport/Galleria Mall, responded to this review

Manohar V, Thank you so much for taking the time to review our hotel on TripAdvisor! I'm glad to hear the staff was friendly and accommodating during your stay. I very much appreciate the constructive criticism you've shared regarding the hvac units and will absolutely share your feedback with our maintenance team. Thank you again for choosing Hampton Inn Buffalo... More 

Buffalo NY
1 review
Reviewed 15 September 2016

Need new rollaways beds was very old and uncomfortable need two of them was denied the second rollaway bed loved the breakfast was very nice and clean enjoyed the pool except they put too much chemicals in spa and pool was burning everyone's eyes etc. Not cool we had to leave out a couple hrs then come back.

Review collected in partnership with Hampton

Helpful?
Thank bobbiet565
Joelle B, Manager at Hampton Inn Buffalo-Airport/Galleria Mall, responded to this review

Bobbiet565, Thank you for taking the time to review our property online. I'm sorry to hear your stay was less than perfect but I appreciate your feedback so we are able to make improvements and create a better guest experience. I have already shared your feedback with out maintenance team to review the pool, ensuring we are meeting chemical requirements... More 

Toronto, Canada
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 14 September 2016

I've been going to the Hampton Inn for several years with a consistently positive experience. During my recent stay, my expectation were exceeded! The renovated room I had was bright and modern, the facility very clean and welcoming and the staff was beyond pleasant...super friendly and genuine - not fake or trying to be nice. I felt like 'a regular'... More 

Review collected in partnership with Hampton

Helpful?
Thank CH1212
Joelle B, Manager at Hampton Inn Buffalo-Airport/Galleria Mall, responded to this review

CH1212, Wow! What a wonderful review, thank you! We are proud to have a Hampton with such friendly and caring team members who go the extra mile for our guests. I am ecstatic to hear my team was able to not only meet but also exceed your expectations. We look forward to seeing you again the next time you're in... More 

Tempe, Arizona
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 13 September 2016

Was impressed with the new design for the room in this chain! Large and very clean! Has a great bathroom in modern design. The door was a sliding barn door style. The staff was very friendly. Breakfast was okay but the usual for this chain of Hilton properties.

Helpful?
Thank Mary S
Joelle B, Manager at Hampton Inn Buffalo-Airport/Galleria Mall, responded to this review

Thank you so much for an excellent review on TripAdvisor! I am thrilled to hear you enjoyed your stay and like our fresh, new look. We are so excited to share our renovations with our guests. I appreciate your warm comments about the team and I can't wait to share your positive feedback with everyone. Thank you again for your... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Laundry Service
Official Description (provided by the hotel)
The Hampton Inn Buffalo Airport is a great location for your next business trip or weekend getaway. Our promise to you is a clean and comfortable stay every time. While staying at our hotel you will receive top-notch service from our front desk staff who will treat you like family. Treat yourself to our delicious On the House Complimentary Hot Breakfast® every morning from 6-10a. There, you will find a variety of delectable treats such as our make your own waffle station, eggs, sausages, potatoes, yogurt, homemade oatmeal, fresh fruit, cereal and more. On-site you will find our recently renovated fitness center that is equipped with brand new elliptical machines, treadmills and free weights. Our facility includes a meeting room that can accommodate up to 25 people and we offer a variety of meal options and audio/visual support. Our complimentary 24-hour business center is perfect for those last minute business needs. Do you need a ride to or from the airport? We provide 24 hour shuttle transportation and are available at your convenience. Located only 10 minutes away from the Buffalo-Niagara International Airport, we guarantee quick service every time. For all of you who love to shop, we are conveniently located across the street from the Walden Galleria Mall and within walking distance of a variety of restaurants. Enjoy our facility and book with us today! We look forward to meeting you! ... more   less 

Additional Information about Hampton Inn Buffalo-Airport/Galleria Mall

Address: 1745 Walden Avenue, Cheektowaga, NY 14225
Region: United States > New York > Cheektowaga
Price Range: ₹ 8,413 - ₹ 11,422 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Buffalo-Airport/Galleria Mall 2.5*
Number of rooms: 133
Reservation Options:
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Also Known As:
Hampton Inn Buffalo Airport Hotel Cheektowaga
Buffalo Hampton Inn
Hotel Style:
#3 Romantic Hotel in Cheektowaga
#3 Business Hotel in Cheektowaga
#4 Family Hotel in Cheektowaga
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Buffalo-Airport/Galleria Mall staff and other travellers.
3 questions
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Questions? Get answers from Hampton Inn Buffalo-Airport/Galleria Mall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay near the front of the hotel to avoid the nightly noise of trucks arriving at the plant behind the hotel”
 of 5 bubbles SUNRISE109, 12 Sep 2016 | Read review
“Facing Walden rather than truck stop but you will hear the planes.”
 of 5 bubbles JeanW321, 12 Sep 2016 | Read review
“Don't stay on the ground floor!!! Don't book an adjoining room!”
 of 5 bubbles tattoojules12, 28 Aug 2016 | Read review
“Don't stay here!”
 of 5 bubbles SheilaandGary, 27 Jul 2016 | Read review
“no special observations”
 of 5 bubbles anoops664, 25 Feb 2016 | Read review
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