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Comfort Inn And Suites - East Greenbush

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Comfort Inn And Suites - East Greenbush
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148 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Inn And Suites - East Greenbush
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Showing 144: English reviews
New York City, New York
Reviewed 20 May 2015

We were there this past weekend and really looked forward to our stay. Sadly it wasn't what we hoped for. Staff always seemed distracted and sorry to say very unkempt. While they were friendly they really were not very professional. Problem with the key machine kept our party from getting registered. The guy behind the counter who was dealing with...

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Helpful?
Thank MFR2014
James G, General Manager at Comfort Inn And Suites - East Greenbush, responded to this review

Good Morning MFR2014, Thank you for taking the time out of your busy schedule to complete our survey. No excuses, unfortunately the hotel had a situation during your stay with the key making machine that in turn affected other situations. The entire staff at the Comfort Inn Suites Castleton works tirelessly to ensure each and every guest has an enjoyable...

Reviewed 19 May 2015

I typically do not write reviews for hotels but the horrible smell of BO I encountered upon opening the room door was overpowering. I stayed here Saturday night because of an early morning graduation ceremony I needed to attend. I turned on the air, hoping it was the odor of the previous occupant but the stench lingered throughout the night....

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Thank Priya P
James G, General Manager at Comfort Inn And Suites - East Greenbush, responded to this review

Good Morning Priya P, Thank you very much for bringing this to our attention, service recovery is only beneficial if the guests let us know we missed the ball. Therefor, I thank you very much for that. I am also very proud that the staff was polite and courteous. Thank you for recognizing their efforts. I know you don't review...

Maine
Reviewed 12 April 2015

One of our favorites. Clean and comfortable. Breakfast included which is fresh and delicious. Always has a crowd but still quiet. Close to the highway and not far from restaurants and downtown Albany.

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Thank MaineMoke
Reviewed 29 March 2015 via mobile

I had high hopes for this hotel given the photos I saw online. The front desk staff was very nice but was more concerned with talking to each other than helping guests. I read a lot of reviews that said the breakfast was very good but I was not impressed. I ate it once and went out for breakfast the...

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Thank abeaver221
James G, General Manager at Comfort Inn And Suites - East Greenbush, responded to this review

Good Afternoon abeaver221, Thank you very much for taking the time out of your busy schedule to tell us about your stay. I sincerely apologize that we did not meet your expectations while you stayed with us. I understand how frustrating it could be for a hotel to not provide the comfort, quietness and quality expected. Though there were parts...

Wallkill, New York
Reviewed 21 February 2015

Wonderful, clean, comfortable hotel! Stayed in a king suite and it was very spacious, clean and comfortable. The hotel is at a great location for visiting the Albany area 10 to 15 minutes away) or if you are doing the Hudson Bershire wine trail. It's easily accessed off the highway yet it feels very private and peaceful. A Nice Breakfast...

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1Thank IvetteDiMarco1242
Yorktown Heights, New York
Reviewed 16 January 2015

My wife and I got stuck in an ice storm and had to make an emergency stop. We found this Comfort Inn right off of the highway near Albany, NY. What a great stay it was! I've stayed at dozens of Comfort Inn's in my life, and this one by far was the nicest. It was beautifully laid out, with...

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2Thank Joe B
Burlington, Vermont
Reviewed 15 December 2014

First clue that this hotel does NOT have its act together is when they said we didn't have a reservation - "It was last Saturday." Noting this wasn't booked until the day after this suggests you need to both book on line and print out if you intend to stay here - no phone booking for these guys. No sleep...

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2Thank TourMD
Rochester, New York, United States
Reviewed 30 November 2014

My husband and I have stayed at this property multiple times since it opened. It has been allowed to deteriorate. The wallpaper is peeling off the walls. We went to leave the hotel room after our first night there (had booked four nights) and WERE LOCKED IN DUE TO A FAULTY DEAD BOLT. Thank god there wasn't an emergency other...

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Thank Theartist313
New Jersey
Reviewed 29 November 2014

First, the good. Friendly check in. Nice pool. Room was clean at check in (more on that later). The breakfast was great, and the woman who kept the breakfast room clear was awesome. Also, the lobby and breakfast area are bright and sunny. Very cheerful. The bad. We left our room at noon (2 night stay) and returned at 10pm....

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Thank Traveller300072
Cromwell, Connecticut
Reviewed 18 October 2014

We stayed one night Oct 9, 2014. It was as near perfect as a hotel can get. Spotless room - comfortable bed. Good shower. Beautiful premises and pretty quiet. Excellent staff. Gas station and store next door - no noise problem. Good breakfast. A big difference was the pool and hot-tub. The pool room was nice and warm. When you...

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Thank CONNvacationers

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Breakfast Available
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
A rich, traditional decor in shown throughout the grand two story lobby, airy breakfast mezzanine and elegant ballroom space, to set this hotel apart. Award winning hospitality service. Free WiFi and Free Breakfast for all guests. Daily shuttles to area restaurants. Located just east of Albany, New York's Capital. ... more   less 

Additional Information about Comfort Inn And Suites - East Greenbush

Address: 99 Miller Rd, Castleton On Hudson, NY 12033-4022
Region: United States > New York > Castleton On Hudson
Price Range: ₹ 7,259 - ₹ 10,888 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn And Suites - East Greenbush 2.5*
Number of rooms: 89
Reservation Options:
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Also Known As:
Comfort Inn And Suites - East Greenbush Hotel Castleton On Hudson
Comfort Inn East Greenbush
East Greenbush Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn And Suites - East Greenbush staff and other travellers.
3 questions
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New York City, New York
over a year ago
New York City, New York
over a year ago

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Questions? Get answers from Comfort Inn And Suites - East Greenbush staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay as far away from this hotel as possible!”
 of 5 bubbles Y7036ZMsarahp, 17 Jan 2017 | Read review
“Get in early to get a front of hotel room. Address on site is in wrong city so you can't find it on GPS.”
 of 5 bubbles marysX2993SD, 16 Nov 2016 | Read review
“Make sure you get everything in writing when you make reservations here..”
 of 5 bubbles CHUCKIEJR, 26 Sep 2016 | Read review
“3rd top floor is always the quietiest”
 of 5 bubbles auditor45, 28 Aug 2016 | Read review
“You are out in the country away from highways and other noise makers, so any room is quiet.”
 of 5 bubbles super90210, 28 Mar 2016 | Read review
5 of 5