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Holiday Inn Westbury

Booking.comUS$ 165*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Holiday Inn Westbury
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224 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Westbury
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Showing 205: English reviews
Mystic, CT
Reviewed 20 March 2015

Very friendly staff, very clean and customer oriented. Had a quiet and comfortable room. Restaurant on premises was good. Will stay there again on my next visit to the area. I was traveling on business and location was great.

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Helpful?
Thank nina860
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Dear nina860: Thank you very much for your Five Star review. We appreciate you taking the time to provide us with your feedback based on your recent stay with us. Thank you for recognizing our friendly and accommodating staff. We're delighted to know that you found the hotel and your room to be both clean and comfortable. We're glad you...

Reviewed 17 March 2015 via mobile

I came here two nights to watch my son ply local teams in baseball. I spent both nights in thrier restaurant and it was great The staff ir bartender was awesome. But when i got to my room the phone rang to say they were charging me 250$ and security was coming cause somebody smelled smoke. What kind i still...

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Helpful?
1Thank christopher s
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Dear Christopher S: Thank you for providing us with your feedback and review. It is a bit unclear to me as to what occurred. There seems to have been a misunderstanding in regards to an odor of smoke coming from your room. The Hotel does charge a $250.00 Environmental Cleaning fee for those that smoke in any of the rooms,...

Wolfeboro, New Hampshire
Reviewed 1 March 2015

The Holiday Inn Westbury is an older building -- a bit dated -- but perfectly adequate, clean and well maintained. The staff was extremely welcoming and enthusiastic -- notable Katie and Julia, who handled my check in and check out. Odd parking lot -- very few spaces near the entrance, most in the rear of the building, no place to...

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Helpful?
1Thank WBRONH
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Thank you very much for your Five Star review. We greatly appreciate your feedback and review. First and foremost, we're delighted to know that our team provides you with enthusiastic hospitality. You are correct that the Holiday Inn Westbury is an older building; however, the owners and managers continue to invest various resources back into the Hotel to keep it...

London, United Kingdom
Reviewed 27 February 2015

The staff are really nice especially Cynthia and Karla R. who were really welcoming and helpful. The hotel is old yet in a great location. Rooms and facilities need maintenance. Good food and close by to everything.

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Helpful?
1Thank sue s
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Thank you for your review and feedback. We appreciate your input. We're delighted to read that our team provided you with a great welcome and were very helpful. We are pleased to know you enjoyed the Hotel's convenient location and your dining experiences. Please know that while the building is a bit older, the ownership and management continue to invest...

New York City, New York
Reviewed 26 February 2015

Aside from the fact that this is a good Holiday Inn in all aspects, the staff are the most personable I have experienced at any hotel in a long time. Reception staff; Cynthia, Karla and Katie welcomed me. Particularly Cynthia, who carried on a great conversation with me and brought some light into what might otherwise have been a dreary...

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Helpful?
1Thank organic13
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Dear organic13: Thank you so much for your Five Star review. We certainly appreciate you mentioning that you enjoyed the Hotel overall; however, your recognition of our Guest Service Agents and letting us know how they made you feel welcome and comfortable throughout your stay is just fantastic. I know that our team loves what they do, and when it...

Frankford, Canada
Reviewed 20 February 2015

After an adventurous drive through Manhattan in rush house we were greeting with smiling warm and friendly staff at the hotel. We stayed 2 nights in the Hotel. The hotel was extremely clean, was very quiet and all the staff wherever we went were very pleasant. The only thing missing in the room was a bar fridge. The restaurant on...

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Helpful?
1Thank littlemama54
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Dear littlemama54: Thank you very much for your Five Star review. We are pleased that you enjoyed your stay at the Holiday Inn Westbury. We are most delighted to read that you were made to feel welcome and well cared for by our hospitality team. We're glad that you found our rooms to be both clean and comfortable throughout your...

Shelby Township
Reviewed 8 February 2015 via mobile

I had a late arrival and I was greeted in a professionally caring manner. Wake up call was on time, room was clean and quiet. Temperature of room was appropriate. All was well. On site restaurant/bar was a good Meet the New Colleague location.

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Helpful?
1Thank GlassHalfFull13
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Dear GlassHalfFull13: Thank you for your very nice review. I am very pleased to read that we met your expectations, and provided you with the accommodations, amenities and services that you and all of our guests should receive when staying with us. It is nice to know that you were given a warm welcome, and your requests were met. We...

lovetravel1011
Reviewed 2 February 2015

I have stayed at this hotel many times , always very pleased . Then over the two years the staff and managers have constantly changed . The staff had always been very friendly and extremely helpful but recently with the changes in the management things were different . I am not a big believer in posting reviews on line but...

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Helpful?
3Thank lovetravel1011
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Dear lovetravel1011: Please know that we value the vast majority of our feedback and reviews. We apologize that you are offended that we will no longer accommodate you; however, please know that we do wish you well, and of course safe travels. The Holiday Inn Westbury will continue to provide its guests with clean and comfortable rooms, as well as...

Carle Place, New York, United States
Reviewed 29 January 2015

I recently hosted a milestone family celebration at the Westbury Holiday Inn, and I have to say what an excellent choice this turned out to be! From the very beginning of the planning process, the director of sales and sales coordinator were extremely helpful and willing to work with me as far as my special requests and needs were concerned....

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Helpful?
Thank Ken N
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Dear Ken N: Thank you so much for taking the time to write you review for the Holiday Inn Westbury regarding our banquet and catering services. We love seeing Five Star reviews. Although you did not mention the specific event type or name, I know just which one you hosted with us. I know our sales department and our entire...

New York City, New York
Reviewed 24 January 2015 via mobile

I stayed at the hotel while on a business trip. This is a clean hotel with a very friendly staff. There is a good restaurant on site. I wasn't able to control the temperature of the room. I called down to the front desk but issue was ongoing. I would stay here again.

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Helpful?
Thank Houstan
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Dear Houstan: Thank you for your review and feedback. We certainly appreciate your time and consideration. We're are pleased that you recognized the cleanliness of the Hotel. That is certainly of utmost importance to us, and that is an area we put a lot of focus on at all times. We are also delighted to read that you enjoyed your...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Westbury is an independently owned and operated full service IHG Hotel. It provides guests with 152 rooms and suites as well as banquet and catering space that may accommodate up to 120 guests. The Hotel offers its accommodations, amenities and services to the corporate, leisure and social traveler from all of the world. It's centralized location within Nassau County, Long Island, NY makes it an ideal and convenient host to many. For those visiting the towns of Westbury, Garden City, Mineola, Uniondale, Carle Place, Roslyn and the surrounding area, the Holiday Inn Westbury is the ideal Hotel to consider being your host. Local attractions to the Hotel include Eisenhower Park, Nassau Coliseum, The Space at Westbury, Westbury Music Fair, Roosevelt Field, Museum Row, Old Westbury Gardens, Bethpage State Park, Jones Beach and much more. The Hotel is also in close proximity to New York's JFK, LaGuardia and Islip Airports. The Hotel is also located within walking distance to the Long Island Rail Road (Carle Place Train Station). Other nearby interests include Hostra University, Adelphi University, LIU Post, Nassau Community College, Winthrop Hospital and North Shore LIJ Hospitals and affiliates. The Hotel's amenities include but are not limited to the following: Outdoor garden courtyard and pool (seasonal), 24 hour business center, 24 fitness center, 24 hour guest laundry room, complimentary WiFi, ice machines, drink and snack vending machines, etc. Guests of the Hotel may enjoy the Hotel's onsite Restaurant, which is LiLLies Restaurant and Bar. LiLLies serves breakfast, lunch and dinner Fridays, Saturdays and Sundays, and breakfast and dinner Mondays - Thursdays, as well as room service to in-house guests. It offers guests a delicious eclectic mix of Italian/American fare with something for everyone to enjoy. It has a full bar that offers guests a delightful selection of fine wines and spirits, as well as a variety of select beers on tap and in bottles. Restaurant Hours: Breakfast Daily: 6:30 am - 11:00 am Dinner Daily: 5:00 pm - 10:00 pm Bar 5:00 pm - 11:00 pm Sunday - Thursday & to Midnight on Friday & Saturday In-House Guest Room Service: Same times as Restaurant/Dining is available. Lunch (seasonal): Friday, Saturday and Sunday 12:00 pm - 2:00 pm (Mother's Day Weekend - Labor Day Weekend) ... more   less 

Additional Information about Holiday Inn Westbury

Address: 369 Old Country Rd, Carle Place, NY 11514-2122
Region: United States > New York > Long Island > Carle Place
Price Range: ₹ 10,343 - ₹ 17,713 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Westbury 3*
Number of rooms: 152
Reservation Options:
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Also Known As:
Holiday Inn Westbury Hotel Carle Place
Holiday Inn Carle Place
Carle Place Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Westbury staff and other travellers.
3 questions
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Questions? Get answers from Holiday Inn Westbury staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Views of the courtyard are pretty.”
TravelJenks, 10 Apr 2017 | Read review
“We were on 1st floor, which I normally don't like, but it was fine.”
CWHintheBronx, 15 Mar 2017 | Read review
“I was on the first floor and noise was not a problem. Our wedding reception was next door and within easy walking distance (62.3ft).”
sasmit1, 30 Nov 2016 | Read review
“Our room was on the ground floor overlooking the pool and was quiet and close to reception and bar.”
Jackiepcs, 2 Oct 2016 | Read review
“Ask for a room with a view if the courtyard and pool.”
35carolynw, 25 Sep 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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