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Holiday Inn Westbury

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Holiday Inn Westbury
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217 Reviews from our TripAdvisor Community

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Showing 200: English reviews
Severn, Maryland
1 review
Reviewed 4 days ago NEW

I would like to express my appreciation for the excellent service I received on my recent stay at the Westbury Holiday Inn. The staff was very efficient, friendly and accommodated any requests that I had. They were extremely professional and courteous in all respects. After a stress-filled day, it was great to end it by meeting such a pleasant group... More 

Helpful?
Thank sasmit1
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Dear Valued Guest: Thank you so much for your time and consideration in providing us with your feedback and review. You were very thoughtful and thorough in doing so. We are so delighted to see that our hospitality team provided you with exceptional customer service, and made you feel welcome, comfortable and well cared for. Your feedback will definitely be... More 

Centreville, Virginia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 days ago NEW

Always stay at this location on the holiday, every time we are welcomed and recognized, must mention Shanelle for her attentive service and always trying to make our stay very pleasant! Tim working the overnight shift was very gracious in getting our required rooms.

Helpful?
Thank RA W
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Dear Valued Guest: Thank you so very much for your time and consideration in providing us with your review and feedback. We are delighted to know that you enjoy your stays with us for the holidays, and that you enjoy the customer service you receive when you do. Thank you for mentioning our team members, as this review will be... More 

Auburn, New York
Level Contributor
234 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 1 week ago

We chose this hotel because of the location. They have a large free parking lot. They do not offer a complimentary breakfast but do have a restaurant and Denny's is just next door. There also are a couple diners within a block or so. And, they do have coffee in the lobby at times. One thing we really appreciated is... More 

Helpful?
Thank dese2
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Dear Valued Guests: Thank you for your time and consideration in providing us with your review and feedback. We are delighted to know that you chose to stay with us due to our centralized and convenient location; however, we're very happy that you enjoyed the accommodations, services and amenities we offer and provide our guests. We're also delighted to know... More 

Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 26 October 2016 via mobile

This is a pretty big property and lots of parking, but if you get there after dinner, the closer parking spots are taken up pretty quick. The onsite restaurant is convenient and the food was adequate. They have a full bar and the staff is friendly.

Helpful?
Thank Sacho K
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Dear Valued Guest: Thank you for your time and consideration in providing us with your review and feedback. We are happy to know that you enjoyed you overall stay with us, and appreciated our outdoor garden courtyard, and patio area. Of course it is a more vibrant area when our pool is open, and our perennial and annual garden is... More 

New York City, New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 October 2016

I stayed at this hotel with my family of five and had a wonderful stay. Walking into the open and airy lobby, I was greeted warmly by the front desk manager Kate. Her friendly demeanor set the tone for our entire stay. Our room was very clean and spacious. We requested a crib for the baby and was freshly made... More 

Helpful?
Thank misskotter
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Dear Valued Guest: Thank you very much for your thoughtful review. We appreciate your time and consideration. We are delighted to know that you had a wonderful experience, and the warm welcome and greeting you received set the tone for you and your family. Our customer service is very important to us, as is our attention to detail. We are... More 

Portsmouth, England
Level Contributor
98 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 2 October 2016

Again having no car we needed a hotel a hotel on Long Island close to the Long Island Rail Road. This hotel; seemed to fit the bill as it was close to the LIRR and it also had a free shuttle which transported you anywhere within 5 miles of the hotel. It has to be booked but as long as... More 

Helpful?
1 Thank Jackiepcs
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Dear Valued Guest: Thank you very much for your time and consideration in providing us with your feedback and review. It is very detailed which is helpful the Hotel, and perhaps other guests considering a visit to the Long Island, New York area. We're happy to know that you enjoyed your overall stay, and found the accommodations, amenities befitting for... More 

Westchester County, New York
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 25 September 2016

I was pleased with the friendliness of the staff, cleanliness of the room and the pleasant restaurant/ bar. The outdoor seating area was a nice place to have a beer with friends and family. The location next to the wedding reception we attended was very convenient. Lots of stores and restaurants in the area.

Helpful?
Thank Carolyn W
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Dear Carolyn W: Thank you very much for your Five Star review and feedback. We are truly delighted to know that you enjoyed the services provided by our hospitality team. Our friendly customer service is very important to us. We are also very happy to know that you enjoyed the room accommodations, and found them to be clean and comfortable.... More 

Los Angeles, California
Level Contributor
113 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 13 September 2016 via mobile

I recently stayed at this hotel and was an overall good stay. The rooms were spacious and clean and lots to do in the area. The staff was pleasant and very helpful. They were remodeling so a little noisy and dusty but would recommend if staying in the area.

Helpful?
Thank Manuel S
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Dear Valued Guest: Thank you for your time and consideration in providing us with your review and feedback. We are happy to know that you enjoyed your overall stay, and found our accommodations to be spacious and clean. We're also happy to know that our hospitality team provided you with pleasant and helpful services. We are moving along quickly with... More 

Syracuse, NY
Level Contributor
114 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 3 September 2016 via mobile

I enjoyed my quick stay at this hotel while in town on business. The room was nice and clean, spacious, and QUIET which was a godsend after a long day. Plenty of parking in a well-lit lot. AC was perfect, and I had a room with a view of the courtyard/pool area. I didn't have a chance to go out... More 

Helpful?
Thank LauraLovesZippy
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Dear Valued Guest: Thank you very much for your feedback and review. We appreciate your time and consideration. We also appreciate your business. We're delighted to know that you chose to stay with us during your business trip to the area, and we're happy to know that you had a nice stay, and found your room accommodations to be clean,... More 

Kilkeel, United Kingdom
1 review
Reviewed 26 August 2016 via mobile

We spent 10 days in the Westbury Hotel. The staff were so friendly and very helpful and couldn't do enough for us. The restaurant 'Lillies' was beautiful we ate in it on a few occasions. Honestly a wonderful time. The manager was a gentleman. So close to the Long Island rail road.

Helpful?
Thank EiliSloan
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Dear EiliSloan: I would like to thank you and your wonderful family for selecting the Holiday Inn Westbury to be your host for your holiday. It was an absolute please to accommodate all of you. It's nice to provide our services and amenities to such great guests. We're very pleased to know that you enjoyed your visit to Long Island,... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Westbury is an independently owned and operated full service IHG Hotel. It provides guests with 152 rooms and suites as well as banquet and catering space that may accommodate up to 120 guests. The Hotel offers its accommodations, amenities and services to the corporate, leisure and social traveler from all of the world. It's centralized location within Nassau County, Long Island, NY makes it an ideal and convenient host to many. For those visiting the towns of Westbury, Garden City, Mineola, Uniondale, Carle Place, Roslyn and the surrounding area, the Holiday Inn Westbury is the ideal Hotel to consider being your host. Local attractions to the Hotel include Eisenhower Park, Nassau Coliseum, The Space at Westbury, Westbury Music Fair, Roosevelt Field, Museum Row, Old Westbury Gardens, Bethpage State Park, Jones Beach and much more. The Hotel is also in close proximity to New York's JFK, LaGuardia and Islip Airports. The Hotel is also located within walking distance to the Long Island Rail Road (Carle Place Train Station). Other nearby interests include Hostra University, Adelphi University, LIU Post, Nassau Community College, Winthrop Hospital and North Shore LIJ Hospitals and affiliates. The Hotel's amenities include but are not limited to the following: Outdoor garden courtyard and pool (seasonal), 24 hour business center, 24 fitness center, 24 hour guest laundry room, complimentary WiFi, ice machines, drink and snack vending machines, etc. Guests of the Hotel may enjoy the Hotel's onsite Restaurant, which is LiLLies Restaurant and Bar. LiLLies serves breakfast, lunch and dinner Fridays, Saturdays and Sundays, and breakfast and dinner Mondays - Thursdays, as well as room service to in-house guests. It offers guests a delicious eclectic mix of Italian/American fare with something for everyone to enjoy. It has a full bar that offers guests a delightful selection of fine wines and spirits, as well as a variety of select beers on tap and in bottles. Restaurant Hours: Breakfast Daily: 6:30 am - 11:00 am Dinner Daily: 5:00 pm - 10:00 pm Bar 5:00 pm - 11:00 pm Sunday - Thursday & to Midnight on Friday & Saturday In-House Guest Room Service: Same times as Restaurant/Dining is available. Lunch (seasonal): Friday, Saturday and Sunday 12:00 pm - 2:00 pm (Mother's Day Weekend - Labor Day Weekend) ... more   less 

Additional Information about Holiday Inn Westbury

Address: 369 Old Country Road, Carle Place, NY 11514-2122
Region: United States > New York > Long Island > Carle Place
Price Range: ₹ 9,273 - ₹ 17,455 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Westbury 3*
Number of rooms: 152
Reservation Options:
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Also Known As:
Holiday Inn Westbury Hotel Carle Place
Holiday Inn Carle Place
Carle Place Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Westbury staff and other travellers.
3 questions
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Questions? Get answers from Holiday Inn Westbury staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I was on the first floor and noise was not a problem. Our wedding reception was next door and within easy walking distance (62.3ft).”
 of 5 bubbles sasmit1, 30 Nov 2016 | Read review
“Our room was on the ground floor overlooking the pool and was quiet and close to reception and bar.”
 of 5 bubbles Jackiepcs, 2 Oct 2016 | Read review
“Ask for a room with a view if the courtyard and pool.”
 of 5 bubbles 35carolynw, 25 Sep 2016 | Read review
“Stayed on the first floor with a courtyard view - excellent.”
 of 5 bubbles hr1487, 12 Aug 2016 | Read review
“Second floor rooms overlooking the courtyard seem to be great. Good view and quiet.”
  • Pool view
  • TV Microwave and Frig
  • King Bed Room
 of 5 bubbles SeanMcCart, 22 Jul 2016 | Read review
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