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All reviewsfront deskthe breakfast areaclean hotelwould stay here againhandicap accessible roomwarm cinnamon rollscontinental buffetample breakfastturkey sausagelong distancethe general managerup to datea great staythe main highwaylarge tvthird floorhotel staff
I have no complaints about this HI Express at all. Folks were kind from the moment I walked into the main lobby. Without knowing I was even a customer, they greeted me with a smile and a welcome.
Hotel is located about 3/4 of a...More
We stayed at this hotel to visit family, and weren't sure what to expect as we don't know the hotels in the area. It was perfect! The front desk was very pleasant and helpful, and our room in the back of the hotel was overlooking...More
Response from Steve M, General Manager at Holiday Inn Express Canandaigua - Finger LakesResponded 8 September 2017
Good afternoon! Thank you so much for the wonderful feedback you shared. We are so happy you enjoyed your stay and appreciated all the hard work the staff did to make your stay memorable.
Great value. Room was clean, breakfast for being free was excellent, nice selection of food.
We ha a great stay overall. Swimming was fun. Only drawback was that the beds were very firm I wish that was a check in option for more plush
Stayed here one night, last minute choice. We’ve been to Canandaigua several times over the years. Nice little town. We wanted a better than average chain and that’s what this is. Front desk was good, they have an indoor pool which we didn’t see being...More
I thought the staff was exceptional and the place very nice inside. Unfortunately, the walls have zero sound proofing and are paper thin. I could hear everything people next door were doing including even when they weren't being loud. Also, the loud banging from room...More
Thank Kathleen V
Response from IHGService, Guest Relations Manager at Holiday Inn Express Canandaigua - Finger LakesResponded 1 March 2018
Dear Kathleen V,
Thank you so much for your review of our hotel. I am pleased to know you liked the atmosphere of our facility and the friendliness of our staff. On the other hand, I am sorry for the unexpected experience you had with...More
Response from flower910 | Reviewed this property |
The hotel shuttle will take you but I believe they charge per person since you will be sitting in traffic. The walk is honestly not bad at all but my husband and I had reserved seats so we didn't have to bring anything with... More
The hotel shuttle will take you but I believe they charge per person since you will be sitting in traffic. The walk is honestly not bad at all but my husband and I had reserved seats so we didn't have to bring anything with us. I would call the hotel and ask.