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Holiday Inn Express Canandaigua - Finger Lakes

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Traveller (29)
Room & Suite (28)
Dining (2)
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Overview
  • Excellent58%
  • Very good29%
  • Average10%
  • Poor2%
  • Terrible1%
Travellers talk about
“front desk”(30 reviews)
“clean hotel”(6 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express Canandaigua - Finger Lakes
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Offers from Holiday Inn Express Canandaigua - Finger Lakes
Special Offer: Book Direct and Save
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Reviews (196)
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Traveller rating
110
57
21
5
3
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Time of year
LanguageEnglish
110
57
21
5
3
Show reviews that mention
All reviewsfront deskthe breakfast areaclean hotelwould stay here againhandicap accessible roomwarm cinnamon rollscontinental buffetample breakfastturkey sausagelong distancethe general managerup to datea great staythe main highwaylarge tvthird floorhotel staff
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1 - 5 of 196 reviews
Reviewed 2 weeks ago

I have no complaints about this HI Express at all. Folks were kind from the moment I walked into the main lobby. Without knowing I was even a customer, they greeted me with a smile and a welcome. Hotel is located about 3/4 of a...More

Thank Sean D
Hotel's Favourite
Reviewed 7 September 2017 via mobile

We stayed at this hotel to visit family, and weren't sure what to expect as we don't know the hotels in the area. It was perfect! The front desk was very pleasant and helpful, and our room in the back of the hotel was overlooking...More

Thank t_niagara86
Response from Steve M, General Manager at Holiday Inn Express Canandaigua - Finger LakesResponded 8 September 2017

Good afternoon! Thank you so much for the wonderful feedback you shared. We are so happy you enjoyed your stay and appreciated all the hard work the staff did to make your stay memorable.

Reviewed 4 weeks ago via mobile

Great value. Room was clean, breakfast for being free was excellent, nice selection of food. We ha a great stay overall. Swimming was fun. Only drawback was that the beds were very firm I wish that was a check in option for more plush

Thank GOBIlls213
Reviewed 4 weeks ago

Stayed here one night, last minute choice. We’ve been to Canandaigua several times over the years. Nice little town. We wanted a better than average chain and that’s what this is. Front desk was good, they have an indoor pool which we didn’t see being...More

Thank grapefarmer
Reviewed 14 February 2018

I thought the staff was exceptional and the place very nice inside. Unfortunately, the walls have zero sound proofing and are paper thin. I could hear everything people next door were doing including even when they weren't being loud. Also, the loud banging from room...More

Thank Kathleen V
Response from IHGService, Guest Relations Manager at Holiday Inn Express Canandaigua - Finger LakesResponded 1 March 2018

Dear Kathleen V, Thank you so much for your review of our hotel. I am pleased to know you liked the atmosphere of our facility and the friendliness of our staff. On the other hand, I am sorry for the unexpected experience you had with...More

View more reviews
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$ 154 - US$ 219 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
US$ 154 - US$ 219 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Suites
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Traveller (29)
Room & Suite (28)
Dining (2)
Pool & Beach (1)
Questions & Answers
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Charles P
12 May 2017|
AnswerShow all 2 answers
Response from Steve M | Property representative |
Correct! That will be a hotel or an empty lot again.
0
Votes
442pat
20 July 2016|
Answer
Response from Shazam60 | Reviewed this property |
Don't know
0
Votes
gglynn22
15 July 2016|
AnswerShow all 2 answers
Response from flower910 | Reviewed this property |
The hotel shuttle will take you but I believe they charge per person since you will be sitting in traffic. The walk is honestly not bad at all but my husband and I had reserved seats so we didn't have to bring anything with... More
0
Votes
Room Tips
"I think any room is good."
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"Highest floor because you hear everything above you."
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"doesn't matter they'll give you whatever they want to give you"
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"Ask for a room facing the pond, very pretty view at sunset."
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