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Dollinger's Inn & Suites

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370 Reviews from our TripAdvisor Community

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Showing 369: English reviews
Ransomville, New York
Reviewed 5 August 2016

This is our first stay in a motel / inn in many years. After learning that this business was once a Holiday Inn I knew it had a good startup. We liked the fact that it had a nice property that wasn't located too near the road, and since we had our dog there were adequate areas to walk him....

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Helpful?
Thank emtn47
Dorothy D, General Manager at Dollinger's Inn & Suites, responded to this review

Hello emtn47, Thank you for choosing to stay with us and taking the time to write a review. Regarding your discounts, please feel free to email me at dorothy.dollingers@rochester.rr.com with your information and I will gladly reimburse you. I am happy to hear that you enjoyed your stay and I will take care of that "glitch" you referred to. Thank...

North Haven, Connecticut
Reviewed 5 August 2016

We were very pleased with our three night stay. The room was clean and appointed nicely. When I made the reservation, I explained that I needed a handicapped accessible bathroom. It was perfect! The doors were wide enough for my wheelchair, and there was a shower chair in the bathroom for me. The complimentary breakfasts were great and varied each...

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Helpful?
Thank Ann W
Dorothy D, General Manager at Dollinger's Inn & Suites, responded to this review

Hello Ann, It is always our pleasure to meet the various needs of our guests. Should you stay with us again, we will certainly accommodate you in the morning by either getting you something later or bringing you breakfast to your room. Your wish is our command (most times). Thanks for staying with us, Dorothy

Cartersville
Reviewed 25 July 2016

This was my second time staying here. If I come back to Upstate New York again, I will stay here!! The owner and the staff are amazing, they're so friendly, caring and helpful. The rooms are very clean and comfortable. Dollinger' is nothing like those hotel chains.

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2Thank matula_kathleen
Dorothy D, General Manager at Dollinger's Inn & Suites, responded to this review

Thank you Kathleen for staying with us and recognizing the efforts put forth by everyone at the hotel. You really encapsulated the character of our staff. We look forward to seeing you again. Sincerely, Dorothy

Reviewed 24 July 2016

I'm sorry to say I wasn't impressed with this Inn. As soon as we walked in the door, we got smacked in the face with a combination of bad smells, kind of like a mixture of cleaning products masking bad odors. (To be fair, my sister and I are both sensitive to odors) This continued down the hall and into...

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Thank Anna L
Dorothy D, General Manager at Dollinger's Inn & Suites, responded to this review

Hello Anna, I am sorry for your "not great" experience. It is always our intention to provide our guests with a comfortable stay. The smell you encountered was most likely caused by fire victims staying with us. Their room was right off the lobby. Unfortunately, a house fire smell sticks around for awhile and is difficult to get rid off....

Cincinnati
Reviewed 21 July 2016 via mobile

We happened upon this hotel by chance and thoroughly loved it and the town. The hotel staff was friendly and helpful, and the hotel was clean and comfy. The water pressure in the shower was fantastic, as was the shampoo! Breakfast was also delicious and kept fresh. We had a wonderful stay.

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Helpful?
1Thank Hturtle333
Dorothy D, General Manager at Dollinger's Inn & Suites, responded to this review

Hello Hturtle, We are very pleased that your stay was wonderful. Sometimes, taking a chance really works out. Thank you for acknowledging that our showers are "fantastic." I agree wholeheartedly. Hopefully we will see you again, Dorothy

Myakka City, Florida
Reviewed 19 July 2016

Staff is very helpful and friendly. They go above and beyond to find information for you and make sure everything is perfect. Good food, quiet and pleasant atmosphere. Very relaxing to stay at. Would defiantly stay at again.

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1Thank bmusall1234
Dorothy D, General Manager at Dollinger's Inn & Suites, responded to this review

bmusall1234, Thank you for staying with us and taking the time to write a review. We do try to be as accommodating as possible. Perfection is our endgame. Sincerely, Dorothy

Scranton, Pennsylvania
Reviewed 19 July 2016

Staff is very Friendly and very helpful.Rooms are very nice and clean.Always Enjoy our stay here.Will definitely be coming back! My family and I have stayed here twice this summer and will be back in August.

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Thank travis222
Dorothy D, General Manager at Dollinger's Inn & Suites, responded to this review

Thank you Travis222 for choosing to stay with us. We appreciate your loyalty and look forward to seeing you later this month. See you soon, Dorothy

Lion's Head, Canada
Reviewed 12 July 2016

We return to Dollinger's each year when visiting the area. Dorothy handles my reservation promptly. Our King Room on the 2nd floor is spacious & clean. I always check the bathroom 1st, not a spot to be seen. We wanted to take an evening drive to Lake Ontario to view gaze from the south shore. We were given exact directions...

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Thank treefog
Dorothy D, General Manager at Dollinger's Inn & Suites, responded to this review

Hello treefog, First and foremost, thank you for choosing to stay with us during your visit to Brockport. Secondly, thank you for taking the time to review our hotel. It really helps answer questions travelers may have as to what Dollinger's Inn & Suites has to offer. We look forward to seeing you on your next visit. Dorothy

New Port Richey, Florida
Reviewed 8 July 2016

Excellant! Everyone was pleasant, and helpfull. Room was immaculate, couldn't ask for anything more. Will definitely recommend to friends and look forward to staying again. Everything was very nice. Thank you for a wonderful experience.

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Helpful?
Thank Barbara F
Dorothy D, General Manager at Dollinger's Inn & Suites, responded to this review

Good morning Barbara, You are welcome for a wonderful experience! It is always our pleasure to take care of travelers visiting the Brockport area. Thank you for writing the review and recommending our hotel to your friends. We will see you soon. Thanks again, Dorothy

Pennsylvania
Reviewed 28 June 2016

I stayed 2 nights at Dollinger's while on business. It was an excellent experience and I would recommend my company stay here again. Check in was very easy and the woman at the counter was very helpful and friendly. The room was very clean and the bathroom spotless. Microwave, mini fridge, coffee maker all worked well. The rooms were decorated...

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Helpful?
Thank reviewer0946
Dorothy D, General Manager at Dollinger's Inn & Suites, responded to this review

Hello Reviewer0946, Thanks for the positive review. Word of mouth recommendations are so important for an independent hotel. We appreciate you choosing to stay with us and look forward to your next visit. Thanks again, Dorothy

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Amenities

Highlights
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Dollinger's Inn & Suites is a mother owned, daughter operated hotel featuring a variety of room types including standard rooms (two queen beds or one king bed), sofa suites, and jacuzzi suites. Our rates include a complimentary deluxe continental breakfast, high speed internet access, fitness center, free local telephone calls, key card security and the most accommodating staff. We offer smoking, non-smoking and wheel-chair accessible rooms. Pets are welcome. We are located only two miles from SUNY Brockport and approximately 12 miles from Robert Wesleyan College. Visit Brockport, NY and get to know the Dollinger's brand of hospitality. You won't be disappointed. ... more   less 

Additional Information about Dollinger's Inn & Suites

Address: 4908 Lake Rd S, Brockport, NY 14420-2461 (Formerly Holiday Inn Express)
Region: United States > New York > Finger Lakes > Brockport
Price Range: ₹ 6,094 - ₹ 10,761 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Dollinger's Inn & Suites 2.5*
Number of rooms: 40
Reservation Options:
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Also Known As:
Dollinger`s Hotel Brockport
Dollinger`s Inn And Suites
Holiday Inn Brockport
Brockport Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Dollinger's Inn & Suites staff and other travellers.
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Questions? Get answers from Dollinger's Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I prefer the second floor. ”
648patriceg, 1 Feb 2017 | Read review
“Rooms ending with an even number face the south, towards woods nad a cemetery. Odd numbered rooms face north...”
r0bertfb, 28 Jan 2017 | Read review
“"Plug-in room deodorizer was unwelcome. ”
471SusanC, 4 Dec 2016 | Read review
“all good so cant advise”
adenm16, 30 Oct 2016 | Read review
“Even numbered rooms seem to face relatively northward. Might be a factor in the winter months.”
r0bertfb, 23 Oct 2016 | Read review
5 of 5