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Microtel Inn & Suites by Wyndham Baldwinsville/Syracuse

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131 Downer St, Baldwinsville, NY 13027-2800
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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Property amenities
Free parking
Parking
Free High Speed Internet (WiFi)
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Non-smoking hotel
Shared kitchen
24-hour front desk
Wifi
Breakfast in the room
Vending machine
Shared lounge / TV area
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580Reviews1Q+A35Room tips
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Mary1128 wrote a review 7 Aug
Mechanicville, New York3 contributions1 helpful vote
As soon as we walked in to check in I knew this was a mistake the lobby smells like fish as did the hallways. Got to our room and I always check the bedsheets and one of them had a stain on it went down to the front desk and asked for new sheets Not the cleanest of rooms very outdated but the best thing and/or worst was in the morning opening up our blinds and we were on the first floor and it appeared someone tried to break in Told the front desk and all they said was sorry !! Not a place I would recommend to anyone
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Date of stay: August 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Guest Relations Manager, Other at Microtel Inn & Suites by Wyndham Baldwinsville/Syracuse
Responded 6 days ago
Dear Mary1128, Thank you for taking the time to share your experience. Please accept our sincerest apologies for the housekeeping issues that you encountered during your stay in our hotel. Our housekeeping staff is held to a very high standard and we appreciate that you've informed us of a need to address housekeeping policies and procedures. Lastly, we assure you to forward this concern to the management for their attention and action. Please give us another chance to serve you better as we promise a more pleasant stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
retired and travlin wrote a review Aug 2021
Kent, New York10 contributions4 helpful votes
Hotel's Favourite
I scheduled a room for a wedding....all was JUST FINE... I had a ground floor for 2 nights...all was good, clean . comfortable and Quiet....Check in Woman , a blonde, was Very helpful and friendly...cleaning staff were always friendly and smiling....I will be back in November for another wedding,,,,this time for 4 nights, this hotel is in the village of Baldwinsville,,,Great places to Eat in and Shop in...all within 10 minutes at the most from the hotel...Perfect....
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Date of stay: August 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Guest Relations Manager, Other at Microtel Inn & Suites by Wyndham Baldwinsville/Syracuse
Responded 17 Aug 2021
Hi retiredandtravlin, I can't begin to tell you how much we enjoyed reading this review and thank you for leaving your five-star rating of our hotel. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. Our management is always happy to serve you and we can't wait to see you again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
suzannemohammed05 wrote a review Jun 2022
Mastic Beach, New York1 contribution
Do not stay horrible horrible horrible, the manager is racist and rude, the rooms were dirty and smell like something died, there was mold and poop on the walls, it was the worst place I’ve ever seen.
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Review collected in partnership with this hotel
Date of stay: June 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Guest Relations Manager, Other at Microtel Inn & Suites by Wyndham Baldwinsville/Syracuse
Responded 18 Jun 2022
Dear suzannemohammed05, Thank you for pointing out the issues with housekeeping so that we can work to improve upon this aspect of the guest experience at our hotel. Our housekeeping staff is held to a very high standard and we appreciate that you've informed us of a need to address housekeeping policies and procedures. We also appreciate your time in pointing out the facilities in most need of attention as we work towards updating and improving upon our accommodations. I am also displeased to hear that anyone was treated in a rude or unprofessional manner at this property. I do thank you for bringing this matter to our attention and I assure you that this is not the standard that we hold our staff too. We will be correcting this issue for improved convenience in future visits. I hope you will accept our sincerest apologies and we hope to see you again in the future- we promised a better stay next time. We are working to take care of all of the issues that you addressed and we thank you for taking the time to share your experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
prosser2022 wrote a review May 2022
Rhinebeck, New York1 contribution
When I reserved the room I was assured I would not have to change rooms during my stay. After one night I was required to change rooms. I will not be staying there again. I will not be staying there again.
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Review collected in partnership with this hotel
Date of stay: May 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Guest Relations Manager, Other at Microtel Inn & Suites by Wyndham Baldwinsville/Syracuse
Responded 18 May 2022
Dear prosser2022, Thank you for letting us know about the inconveniences that you encountered during your recent stay at our hotel. It is distressing to hear that you encountered a number of issues with your room and guest services and I want you to know that we take your comments very highly and are working hard and fast to address these problems in hopes of improving upon the guest experience. We hope you'll return someday to see how we've grown thanks to valuable guest feedback.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
pedwar890219 wrote a review Apr 2022
1 contribution
Hardly anyone there. Everything was fine. They are great for taking pets! It’s in a back of road lot so park near door after unpacking. Cute places to eat down the road. Don’t worry about staying here it is fine. It’s a no frills place but it’s not run down or gross.
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Review collected in partnership with this hotel
Date of stay: April 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Guest Relations Manager, Other at Microtel Inn & Suites by Wyndham Baldwinsville/Syracuse
Responded 22 Apr 2022
Dear pedwar890219, It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! Our team works hard to ensure a satisfying experience for all our guests and we are pleased to hear that yours was a satisfying stay. We hope to see you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
kiralajeunesse wrote a review Apr 2022
1 contribution
This was a terrible experience. Most of the trouble was with the bathroom. Tub didn’t drain Water wasn’t hot Toilet wouldn’t flush. In the room Heater couldn’t be regulated. Sheets were rough and old.
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Review collected in partnership with this hotel
Date of stay: April 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Guest Relations Manager, Other at Microtel Inn & Suites by Wyndham Baldwinsville/Syracuse
Responded 7 Apr 2022
Hi kiralajeunesse, Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations. It saddens us to hear that we failed to meet your expectations and that you found your stay unsatisfactory. Please accept our apologies for any issues you had with your room, especlaiily the bathroom, tub, water and the toilet. It's our primary goal to ensure that you receive the best lodging experience and we wish to let you know that your voice is extremely important to us. This is certainly not the kind of experience we would like you to have. We hope you'll return someday to see how we are continuously improving in order to better serve our guests.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
briandth0mps0n wrote a review Mar 2022
1 contribution
Woke up to something floating in the toilet that looked like tomato skins... Attempted to flush it and it only filled the toilet making it unusable. Front desk told us there was no one else to watch the desk so we actually had to leave to go to the bathroom. Cleaning product left on the bathroom floor burned my girlfriends feet, and the shower itself was stained and dirty. The mattresses were extremely old spring mattresses with little padding or support
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Review collected in partnership with this hotel
Date of stay: March 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Guest Relations Manager, Other at Microtel Inn & Suites by Wyndham Baldwinsville/Syracuse
Responded 23 Mar 2022
Dear briandth0mps0n, Thank you for taking the time to share your experience. I am shocked to hear about the situations you encountered and would like to deeply apologize. I also would like to ensure you that comments like yours are not taken lightly and will be addressed immediately with our entire team, especially with the condition of the hotel and cleanliness. The description of your stay is highly unusual and does not represent the level of high standards we all aim to achieve. We do hope you allow us another opportunity on a future stay to show you, how we used your overall comments to improve.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
GrandTour798678 wrote a review Jan 2022
1 contribution
A nice, clean, quiet room with pleasant staff. The cable and internet worked as needed. The only real drawback was a lack of really hot water which made showering quick and unenjoyable. Also, a bedside lamp instead of all overhead lighting would be nice, if I were. to be picky for the price.
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Review collected in partnership with this hotel
Date of stay: January 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Guest Relations Manager, Other at Microtel Inn & Suites by Wyndham Baldwinsville/Syracuse
Responded 28 Jan 2022
Hi GrandTour798678, Thank you very much for your great review of our hotel! We appreciate your compliments and we take high pride in the peaceful ambiance that we can provide to our guests. We hope to see you stay with us more in the future as we promise to push our services better to provide you the most pleasant stay that you can find especially regarding not having a hot water at that time. We thank you that you highlighted our strengths in your review. May you return again soon and feel comfortable just like the last time!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
AntiqueSeller wrote a review Oct 2021
Homestead, Pennsylvania62 contributions78 helpful votes
We checked in late, got settled into our room with our dogs. Went into the bathroom to brush my teeth, turn on the sink and….. nothing…. Not a single drop. It was already late, and not wanting to change rooms with the dogs and all of our stuff, we used water from the shower to get ready for bed. In the morning, I told the lady working the desk that we had no water. Her reply was a blank, clueless stare. No offers or apologies were offered. The room was clean, unless you really looked in the corners at the dust. Just a very tired and worn hotel. For the price, there are much better options in the area.
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Date of stay: October 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Guest Relations Manager, Other at Microtel Inn & Suites by Wyndham Baldwinsville/Syracuse
Responded 31 Oct 2021
Dear AntiqueSeller, Your review and rating are greatly appreciated; though it is very disappointing to learn of the bad impression we made during your recent stay due to the condition of our water service. We will act on this immediately to ensure no future guests will experience the same. The management of the hotel was not expecting such an event as it never happened before. Rest assured that it will never happen again as we will provide a better stay to our guests. Thank you and I am hoping that you can give us another chance to prove our service to you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Charlie P wrote a review Oct 2021
Mountville, Pennsylvania19 contributions3 helpful votes
The room and the hotel overall were very clean. The bed was comfortable with mutiple pillows. Unfortunately the internet did not work and the hot water was lukewarm. Easy thing to make right. Five stars went to three.
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Date of stay: October 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Guest Relations Manager, Other at Microtel Inn & Suites by Wyndham Baldwinsville/Syracuse
Responded 28 Oct 2021
Dear Charlie P, First of, thank you for sharing your feedback and for the great comment about the cleanliness of our rooms comfortable beds and pillows, we are known for taking ownership and caring deeply about our customers though I regret to hear regarding the inconvenience that you experience with our internet and the availability for hot water. Actions shall be taken to improve everything on priority and you can have a better stay next time. We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your feedback pertaining to our hotel. Your voice is very valuable to us and we hope you will return to experience the improvements that we are continuously making.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$76 - $130 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
microtel inn and hotel baldwinsville, microtel baldwinsville, baldwinsville microtel
LOCATION
United StatesNew YorkFinger LakesBaldwinsville
NUMBER OF ROOMS
61
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Frequently Asked Questions about Microtel Inn & Suites by Wyndham Baldwinsville/Syracuse
Which popular attractions are close to Microtel Inn & Suites by Wyndham Baldwinsville/Syracuse?
Nearby attractions include Beaver Lake Nature Center (5.8 km), Baldwinsville Farmer's Market (1.6 km), and Hindu Mandir of Central NY Inc. (6.1 km).
What are some of the property amenities at Microtel Inn & Suites by Wyndham Baldwinsville/Syracuse?
Some of the more popular amenities offered include free wifi, free breakfast, and free parking.
What food & drink options are available at Microtel Inn & Suites by Wyndham Baldwinsville/Syracuse?
Guests can enjoy free breakfast during their stay.
Is parking available at Microtel Inn & Suites by Wyndham Baldwinsville/Syracuse?
Yes, free parking is available to guests.
What are some restaurants close to Microtel Inn & Suites by Wyndham Baldwinsville/Syracuse?
Conveniently located restaurants include Atlantic Seafood, B'ville Diner, and Olives Eatery.
Are pets allowed at Microtel Inn & Suites by Wyndham Baldwinsville/Syracuse?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Microtel Inn & Suites by Wyndham Baldwinsville/Syracuse?
Many travellers enjoy visiting Onondaga Lake Park (13.5 km) and Ste. Marie Among the Iroquois (13.5 km).
Is Microtel Inn & Suites by Wyndham Baldwinsville/Syracuse accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.