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White's City Cavern Inn

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50 Reviews from our TripAdvisor Community

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There are newer reviews for White's City Cavern Inn
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Showing 50: English reviews
Moriarty, New Mexico
Reviewed 21 August 2012

Dirty, musty smelling, hard mattress. Those are just a few of the things wrong with this place. Apathetic management. Horrible restaurant. At least we think it is horrible. We waited forever to receive our food. Rude desk clerks. Next time, we stay in Carlsbad.

5Thank radiopat
Chattanooga, Tennessee, United States
Reviewed 22 July 2012

I booked this room for the water park - as I imagine many people do. I am by no means a snob and thought I could deal with the sub par room ammenities in exchange for a few hours of joy from my kids. When we arrived the lobby STUNK - it smelled like a dirty bar. We went to...

12Thank Natalie A
Reviewed 16 June 2012

Towels were dirty !!! Sheets were dirty with stains !!!! Ten different kinds of bugs in room !!! Infested with spiders !!! No hot water in shower ... Turned on switch for lamp and power went out !!! HORRIBLE EXPERIENCE

10Thank Britoysci17
Reviewed 11 October 2010

Hotel room was dirty. Had someone elses dirty clothes on the floor, and some kind of bug that resembled an ant, except it jumped, in the room . The toilet also ran for at least 5 minutes after each flushing. I informed the office , he said that the maintenance man was not there. All he did was shake his...

7Thank cvppool
Clovis, New Mexico
Reviewed 2 August 2010

We stayed in Whites City and it was pleasantly surprised! We had read the reviews online and we were just too tired to drive 35-40 minutes to Carsbad NM. So we just stayed at White City. We were surprised! The Hamburgers we sooo good at the resturant and the people very friendly. The water park was nice for the kids,...

8Thank Danny L
Pittsburgh, Pennsylvania
Reviewed 5 May 2010

After reading the horrible reviews, we decided that for one night we could tolerate any shortfalls. The office is across the street and only one man was on duty, but we had no problems with the room - at all. It was clean, large, and appeared newly redecorated. The lack of staff and attendants may probably be due to the...

2Thank danelainek
San Antonio, Texas
Reviewed 22 April 2010

the only reason we stayed at this place was to see the carlsbad caverns...there was only one attendant at the hotel, non-existent room service and the worst part was the rooms they gave us were unmade!! had to go back and forth twice across the street to the receptionist's because he was alone and had to stay at his post...

6Thank Cyan501
Savannah, GA
Reviewed 7 February 2010

Terrible experience and Ripped off! Arrived too late for the cave and stopped here to stay the night. They were all to happy to take my money and send me off to a room in a hotel that was across the street. This hotel (across the street) looked abandoned and as we entered our room, it was freezing cold (about...

8Thank Airfoil
Las Cruces, NM
Reviewed 14 November 2009

I took my Girl Scout troop to Carlsbad this summer. We requested adjoining rooms and permission to have extra people in the room so we could all be in the two rooms together - that part was fine. The registration process took forever which was annoying with 9 ansty girls who just had a 3 hour drive, but we survived....

9Thank Staros
Houston TX, Elkhart Lake WI
Reviewed 12 November 2009

Where to start ! Location is superb, immediately outside Carlsbad Caverns. End of the good news. Read on, but stay away... We called ahead and asked about which of the two lodging options then on their website were best for us. I was told that one was totally booked for 12 months by an oil concern so we booked the...


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Pool/Beach Area (1)
Room/Suite (13)
Dining (3)
Hotel & Grounds (10)
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  • Free Parking
  • Free High Speed Internet ( WiFi )
Room types
  • Non-Smoking Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
Official Description (provided by the hotel)
White's City Cavern Inn is not and has not been available for tourists to reserve a room since 2010. This hotel is currently in a private partnership with another company. All reviews after 2010 are mis-labled or from business tenants. The Rodeway Inn is the only hotel available for reservations in White's City, NM. ... more   less 

Additional Information about White's City Cavern Inn

Address: 17 Carlsbad Caverns Hwy., Whites City, NM 88268
Region: United States > New Mexico > Whites City
Price Range: ₹ 6,409 - ₹ 6,736 (Based on Average Rates for a Standard Room)
Number of rooms: 42
Also Known As:
White`s City Cavern Hotel Whites City
Whites City Cavern Hotel
Whites City Best Western
Best Western Whites City
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Questions & Answers

Questions? Get answers from White's City Cavern Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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