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Holiday Inn Express Santa Rosa

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Traveller (60)
Room & Suite (35)
Dining (2)
Overview
  • Excellent36%
  • Very good30%
  • Average19%
  • Poor8%
  • Terrible7%
Travellers talk about
“front desk”(39 reviews)
“cinnamon rolls”(6 reviews)
“third floor”(5 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Family Rooms
Fitness centre
2 Star Hotel
All hotel details
Offers from Holiday Inn Express Santa Rosa
Special Offer: Book Direct and Save
Hotel deals
Offers from Holiday Inn Express Santa Rosa
Special Offer: Book Direct and Save
Hotel deals
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (256)
There are newer reviews for Holiday Inn Express Santa Rosa
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Traveller rating
86
77
51
22
19
Traveller type
Time of year
LanguageEnglish
86
77
51
22
19
Show reviews that mention
All reviewsfront deskcinnamon rollsthird floorthe hotel managerunder renovationroom was cleanvery comfortable staya pet friendly hotelnext morningsilver moonfree breakfastking bedyogurtgreat place to stayhot breakfastroad tripindoor pool
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51 - 55 of 255 reviews
Reviewed 22 January 2017 via mobile

Large chains owe travelers a certain level of quality since we rely on their maintaining standards. This property is clearly below current HIE standards and needs to be upgraded or sold to a lesser chain. That said, it seemed to be reasonably clean and the...More

2  Thank Steve H
Response from Michaela D, Regional Director of Operations at Holiday Inn Express Santa RosaResponded 23 January 2017

Dear Steve H, I would like to take this time to thank you for writing us this review about your recent stay at our hotel. I do apologize that our hotel was not up to par and we did not exceed your expectations. I am...More

Reviewed 16 November 2016

Pickin's are somewhat slim on I40 east of Albuquerque. This HI wasn't bad it was just very average. The front desk person was friendly and efficient. This hotel simply needs some upgrades with furniture.More

1  Thank gatorhoosier
Response from Michaela D, Regional Director of Operations at Holiday Inn Express Santa RosaResponded 18 November 2016

Hi there gatorhoosier, thank you so much for writing us this review about our hotel. We apologize that your recent stay did not meet expectations. We greatly appreciate your compliments about the staff service, as our team works very hard to provide an excellent experience...More

Reviewed 2 November 2016

Good breakfast & Excellent Staff. All staff members were very friendly & courteous. Room was clean . Did not have any problems with any noise & had a restful nights stay. Good location right on Route 66 close to several good restaurants.More

Thank littlecagny
Response from Michaela D, Regional Director of Operations at Holiday Inn Express Santa RosaResponded 7 November 2016

Dear littlecagny, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again if you are ever...More

Reviewed 30 October 2016

This is the most Rundown HIE we've ever stayed in and we've been in almost 20 during our cross country drives. Furniture is really shabby with an AV cabinet from the 80s redone for a flatscreen. The elevator fan is noisy giving a good indication...More

2  Thank NJTraveler2011
Response from Michaela D, Regional Director of Operations at Holiday Inn Express Santa RosaResponded 1 November 2016

Dear NJTraveler2011, Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. I am glad to announce that we will be working to...More

Reviewed 30 October 2016 via mobile

Okay, I really love Holiday Inn Express hotels nationwide. But this one off of Rt 40 is the worst I've seen on 5 cross country trips (driving). This should be renamed 'No Tell Motel' as it is a worn out, down trodden site that looks...More

2  Thank Coltsneck
Response from Michaela D, Regional Director of Operations at Holiday Inn Express Santa RosaResponded 1 November 2016

Dear Coltsneck, Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. I am glad to announce that we will be working to...More

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Self-Serve Laundry
Laundry Service
Multilingual Staff
Breakfast Available
Room amenities
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Indoor pool
Heated pool
Details
Price range
US$ 114 - US$ 151 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 114 - US$ 151 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (60)
Room & Suite (35)
Dining (2)
Pool & Beach (2)
Questions & Answers
Ask a question
ListoMan
4 March 2015|
Answer
Response from Michaela D | Property representative |
Hi there ListoMan, Yes we are getting a Tesla supercharger which should be up an running in less then 2 weeks. It is currently being installed as we speak. Please if you have any additional questions feel free to contact... More
0
Votes
LARRY M
24 December 2014|
Answer
Response from Michaela D | Property representative |
Yes, all our rooms come with a refrigerator and microwave. Happy Holidays Michaela Dodson GM Holiday Inn Express Santa Rosa
0
Votes
Room Tips
"Top floor is the quietest."
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"I told the front desk about the shade, a few lights and loose shower head . I may have missed the light when..."
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"Don't stay here - find another room at a different hotel"
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"Try a different hotel. If you stay here, get a room near front of hotel (near street) Rear of property..."
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