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See all 6 hotels in Ruidoso Downs

Best Western Pine Springs Inn

464 reviews
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Traveller (73)
Room & Suite (24)
Dining (6)
Overview
  • Excellent53%
  • Very good28%
  • Average11%
  • Poor4%
  • Terrible4%
Travellers talk about
“race track”(50 reviews)
“close to town”(6 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Suites
2.5 Star Hotel
All hotel details
Offers from Best Western Pine Springs Inn
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (464)Write a Review
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452 results
Traveller rating
236
126
49
22
19
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236
126
49
22
19
Show reviews that mention
All reviewsrace trackbeautiful courtyardclose to townhot tubbest westernsvisit ruidosonice poolsmoking roomgreat place to stayrooms are largeruidoso areawaffle makernice breakfastvery nice hotelwafflesthe breakfast areaparking lot
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1 - 5 of 452 reviews
Reviewed 1 week ago

First time to Ruidoso and actually enjoyed this Hotel. Staff was friendly. Nice place to stay with breakfast included. Wifi was working. They have a outdoor fireplace that we actually got to use one of the nights we stayed and roasted marshmallows with the kids.

Thank Husbaldo S
Hotel's Favourite
Reviewed 3 weeks ago via mobile

We stayed several days over Christmas. As before staff was super friendly and professional. Again was impressed by level of customer service training. Syriana especially impressed me while watching her check in a large group. before us. The hotel itself is an older design that...More

Thank SaylorBucker
Response from Holly B, General Manager at Best Western Pine Springs InnResponded 3 weeks ago

Thank you for your review! We appreciate your feedback and your kind words about the staff! I will be sure to pass them on! Holly Bailey General Manager

Reviewed 2 weeks ago

My family and I took our winter vacation in Ruidoso, New Mexico. We had stayed at this Best Western hotel back in 2010 and had a pleasant experience so we decided to return to stay for 3 more nights. The experience once again was welcoming...More

Review collected in partnership with Best Western
Thank 640ulisesn
Reviewed 2 weeks ago

Way over priced. It's worth about $90-100 a night. Not the $200 I paid nightly. The wifi was nonexistent and cell phone service up there is terrible, wifi is crucial. We couldn't send vacation pics back home. I signed a paper opting out of housekeeping,...More

Review collected in partnership with Best Western
Thank Jeronimo S
Response from Holly B, General Manager at Best Western Pine Springs InnResponded 2 weeks ago

I apologize that you didnt enjoy your stay! Unfortunately you visited during peak season when our rates are higher. We will check into the issue with the wifi. I apologize that housekeeping entered your room. The paper was to ensure you got the points for...More

Reviewed 2 weeks ago

Walls are very thin, you can hear all noises, the hotel itself is very secluded on a hill. Rooms were large and clean but very outdated. Stayed because it was the only room we could find but it was way overpriced. Will look elsewhere next...More

Review collected in partnership with Best Western
Thank 12vicky2017
Response from Holly B, General Manager at Best Western Pine Springs InnResponded 2 weeks ago

Thank you for your review. We apologize you werent happy with your stay. We did just upgrade our lighting, artwork, carpet, and furniture. Can you let us know what made you feel the room was outdated? Our prices are higher during our peak season. Holly...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Breakfast included
Free High Speed Internet ( WiFi )
Restaurant
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Children Activities (Kid / Family Friendly)
Multilingual Staff
Room amenities
Microwave
Things to do
Pool
Hot Tub
Outdoor pool
Restaurant
Fitness Centre with Gym / Workout Room
Details
Price range
US$ 63 - US$ 102 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available
Details
Price range
US$ 63 - US$ 102 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available
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Traveller (73)
Room & Suite (24)
Dining (6)
Pool & Beach (3)
Hotel & Grounds (39)
Bathroom (2)
Questions & Answers
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Room Tips
"Request courtyard view."
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"Second story corner for view, courtyard view for relaxation"
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"No elevators. If mobility is an issue, choose the ground floor"
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"You might want to ask for an upstairs room if you are a light sleeper."
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