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Holiday Inn Express Roswell

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Holiday Inn Express Roswell
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138 Reviews from our TripAdvisor Community

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Showing 137: English reviews
Socorro, New Mexico
Reviewed 2 weeks ago

Place was consistent with Holiday Inn Express standards. Staff was friendly and helpful when needed. Took advantage of the extra bonus points offered by not having room serviced daily. Parking lot is somewhat small especially when trucks or vehicles with trailers parked across numerous parking spots. Several restaurant options within walking distance.

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Helpful?
Thank Bruce C
Holidayinnexpre... R, Manager at Holiday Inn Express Roswell, responded to this review

Bruce C, Thank you for taking the time to leave us your feedback regarding your recent stay at our hotel. We are pleased to hear that we met your expectations and will pass your comments along to our staff. We hope you had a safe trip, and look forward to seeing you again the next time you are here.

San Jose, California
Reviewed 31 October 2016 via mobile

Our stay at the HIE in Roswell was OK but not up to the standards we have come to expect in the newer HIE properties. The rooms were clean (but with too much furniture), the carpet was buckling in the hall (don't see that often), the bathroom had been updated but the sink vanity had spaces on either side in...

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Helpful?
Thank HikingLee
Holidayinnexpre... R, Manager at Holiday Inn Express Roswell, responded to this review

HikingLee, Thank you for taking the time to review your stay at our hotel. We appreciate your feedback to let us know how we're doing and how we can improve to maintain the standards of our guests when staying at IHG properties. We are currently building a new Holiday Inn Express property and would love for you to stay with...

Phoenix, Arizona
Reviewed 30 October 2016 via mobile

Currently watching the Cubs and Indians on a nice new LG flatscreen that is not in HD. The picture looks like crap! I'm very disappointed. There are several HD channels, but not the local stations. Come on people! It's 2016! Why have flat screens with standard definition? Otherwise this is a fine HI Express.

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Helpful?
Thank Dbax
Holidayinnexpre... R, Manager at Holiday Inn Express Roswell, responded to this review

Thank you for taking the time to convey your comments regarding your recent experience with the us. Your willingness to share your thoughts with us is genuinely appreciated. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. Again, please accept our sincere apologies. We hope you will...

birmingham UK
Reviewed 26 October 2016

We had a 2 night stay here so we could do the UFO tour (see review). Very pleased with hotel - friendly and helpful staff, usual 2 queen beds setup, fridge, aircon etc. Complimentary breakfast buffet, nice pool and hot tub. There's no bar or restaurant but Applebee's is just across the car park.

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Helpful?
Thank helas
Holidayinnexpre... R, Manager at Holiday Inn Express Roswell, responded to this review

helas, We appreciate the time you took to leave your wonderful feedback about our hotel and staff. It is comments such as yours that provide us the opportunity to continuously exceed the expectations of our guests. We will share your comments with our staff, and look forward to having you stay with us again the next time you are in...

Worcester Park, null, United Kingdom
Reviewed 25 October 2016

Lovely hotel, very clean and large with a very comfortable bed. Breakfast was good and staff friendly and helpful. We ate at a Pasta Cafe which although recommended by the Receptionist, was not to our liking! but could be because the recipes are different to in England!

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Helpful?
Thank Debbie C
Holidayinnexpre... R, Manager at Holiday Inn Express Roswell, responded to this review

Debbie C, Thank you for taking the time to express your wonderful thoughts about your stay at the Holiday Inn Express & Suites in Roswell, New Mexico. We value your feedback and are excited to share your comments with our staff. Thank you again, and we hope you had a safe trip home.

Albuquerque, New Mexico
Reviewed 14 October 2016

I was in town for a business meeting and had stayed at this hotel a couple of years ago. The reviews on this site suggested it was a nice, clean place, with good service. WRONG. On checking in, we were informed that the pool and hot tub were not in service and undergoing routine maintenance. We were tired after a...

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Helpful?
Thank HombreDeCasa
Holidayinnexpre... R, Manager at Holiday Inn Express Roswell, responded to this review

HombreDeCasa, Thank you for taking the time to complete our online survey about your recent stay. We apologize for the inconveniences that you encountered, and are also pleased to hear that our staff was accommodating and able to upgrade you. We work diligently to provide our guests with the best service and wanted to let you know that we are...

Reviewed 6 October 2016

we stayed at this place for a night. everything was going fine until my husband's wallet was lost.while checking out my husband left his wallet in the room itself.we had only left the hotel for 10 minutes when we realised our wallet was missing. called the hotel and was back withing 5 minutes. head to our room and bam!the wallet...

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Helpful?
Thank Ashma B
Holidayinnexpre... R, General Manager at Holiday Inn Express Roswell, responded to this review

Thank you for contacting us and please accept my sincere apologies for any inconvenience you encountered. I understand your frustration, and I am deeply concerned when a guest does not feel we have done everything possible to bring resolution to an issue when one arises. It is our number one priority to provide the highest level of customer service and...

nj
Reviewed 6 October 2016

We've stayed at a few HI Express hotels in NM and have to say this is the one of the nicest we've seen. It is bright, great indoor pool, hot cookies, good selections for their free breakfasts, helpful and pleasant staff. The hotel is centrally located to attractions and area dining. All in all a pleasant experience.

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Helpful?
Thank snivvy
Holidayinnexpre... R, Manager at Holiday Inn Express Roswell, responded to this review

Thank you so much for choosing the holiday Inn Express & Suites Roswell for your stay. We are happy that you enjoyed our pool and breakfast, and that you had a great stay. We appreciate you taking the time to share your experience with us and hope to see you again soon.

Sedona, Arizona
Reviewed 1 October 2016 via mobile

My husband and I used this hotel while passing through the area going on, and returning from vacation. The staff was friendly, the rooms very nice, and we we glad for the hot breakfast before moving on our way.

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Helpful?
Thank Elise C M
Holidayinnexpre... R, Manager at Holiday Inn Express Roswell, responded to this review

ecmartin713, Thank you for taking the time to leave your valuable feedback about your recent stay at the Holiday Inn Express & Suites in Roswell, New Mexico. Your comments are greatly appreciated and will be passed along to our staff. We look forward to seeing you again the next time you come through. Happy travels!

Ft. Worth, TX
Reviewed 26 September 2016

My 50th Roswell HS reunion was held at a hotel that was not handicapped accessible. The Holiday Inn Express is 2 blocks from the reunion site, so I could use my scooter to join my classmates. The totally accessible HIE provided a roll-in shower, a mini-kitchen with dishwasher, pots, dishes and cutlery, and a dress-length clothes rack. When I complained...

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Helpful?
Thank Laurie A
Holidayinnexpre... R, Manager at Holiday Inn Express Roswell, responded to this review

Laurie A., Thank you so much for taking the time to leave such positive feedback about your stay at the Holiday Inn Express & Suites in Roswell, NM. It was a pleasure having you stay with us and are ecstatic to hear about your wonderful experience. We will share your comments with our staff, and hope you had a safe...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Whether you re coming to Roswell for business or just to have fun get ready for an out of this world experience. The Holiday Inn Express Roswell is 100 % smoke free. Located on Highway 285 in the heart of Roswell you are minutes away from the world famous New Mexico Military Institute, the International UFO Museum and Research Center, ENMMC, Roswell Regional Medical Center, Leprino Foods, Select Milk Producers, Spring River Park Zoo, walking trails, tennis courts and golf courses. You ll have ample room to work relax and make the most of your day. Amenities such as free wireless Internet a free full hot breakfast luxurious bedding and plush towels means every night is great and every day starts out right. When you need to burn some energy the fully equipped fitness center, indoor pool, Jacuzzi and sauna will help you melt the stress away. We know that extended stay travelers have unique needs. Our fully equipped suites are your home away from home. Complete with a fully equipped kitchen, you ll have room to spread out space to work and space to relax. ... more   less 

Additional Information about Holiday Inn Express Roswell

Address: 2300 N Main St, Roswell, NM 88201-6453
Region: United States > New Mexico > Roswell
Price Range: ₹ 7,196 - ₹ 9,232 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Roswell 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Holiday Inn Express Roswell Hotel Roswell
Holiday Inn Roswell
Roswell Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Roswell staff and other travellers.
1 question
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Austin, Texas
over a year ago

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Questions? Get answers from Holiday Inn Express Roswell staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The top floors on the south side offer a better view and are more quiet than the rooms facing Home Depot parking lot.”
 of 5 bubbles HombreDeCasa, 13 Oct 2016 | Read review
“They all seem nice!”
 of 5 bubbles snivvy, 5 Oct 2016 | Read review
“Ask for a room on the quiet side of the hotel”
 of 5 bubbles Smabary, 20 Jan 2016 | Read review
“Top floor is quieter.”
  • Room Amenities
  • Double Room
  • Tub/Shower and Toilet
 of 5 bubbles 719royw, 13 Jan 2016 | Read review
“Ask for top floor!”
 of 5 bubbles JLKinHB, 2 Dec 2015 | Read review
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