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Extended Stay America - Albuquerque - Rio Rancho Blvd.

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Extended Stay America - Albuquerque - Rio Rancho Blvd.
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64 Reviews from our TripAdvisor Community

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Showing 64: English reviews
Start your review of Extended Stay America - Albuquerque - Rio Rancho Blvd.
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Rio Rancho, New Mexico
Reviewed 3 days ago NEWvia mobile

Moved in late December, will be there indefinitely! Great place, great people! The GM Theresa Olivera and Johnny have been wonderful too me during my stay! Overall I give them a 10! Rooms are super clean, love the kitchen. The breakfast is perfect! The lobby is always sparkling!

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Helpful?
Thank brookshartmann71
Reviewed 3 weeks ago via mobile

This was our second time staying at this location for a week. Visiting family in three area and we prefer this Extended Stay above any other place. Thank you to the staff for always being so gracious.

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Helpful?
Thank Roxanne W
Manager_11525, Manager at Extended Stay America - Albuquerque - Rio Rancho Blvd., responded to this review

We appreciate you sharing your experience. I am glad to read you enjoyed staying at our hotel and that our staff made a positive impression through excellent customer service. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.

Reviewed 5 weeks ago

I was very fortunate to have found this property. A great location with plenty of ways to get to ABQ or Santa Fe when needed. I was taken care of by Theresa Olivera GM. We worked out a pricing and she always made sure things were prompt and professional. I travel 46 weeks a year so I'd say i know...

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Helpful?
Thank malcolm p
Manager_11525, Manager at Extended Stay America - Albuquerque - Rio Rancho Blvd., responded to this review

Thank you for taking the time to share your experience. I'm so pleased to hear that you received excellent customer service and that you found our pricing for room suitable. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.

Rio Rancho, New Mexico
Reviewed 19 January 2017

I just wanted to first specify that my Housekeeper Gracie is the best. She is very friendly and helpful and I wish I knew where I could rate her alone. Thank you again for all you do. Oh yeah and the staff in general is good thank you. Colin Y.

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Helpful?
Thank all4cyrus
Manager_11525, Manager at Extended Stay America - Albuquerque - Rio Rancho Blvd., responded to this review

The team and I appreciate your remarks. We are pleased to read your satisfaction with Gracie and the rest of our staff. They will be informed to keep up the good work assisting guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.

Reviewed 17 January 2017 via mobile

Employees are always pleasant, with one exemption: Theresa Olivares the GM @ this location. She is such a fake person & I saw & heard the way she treats her employees, not very nice. Theresa is always condescending with me. Jesse is the most spectacular person!!!! He should be the GM. Jennifer, Bob, Johnny, & Christine are all AWESOME!!! Oh...

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Helpful?
Thank neenette11
Minot, North Dakota
Reviewed 14 January 2017

Let me start out by saying that for me, this hotel was well situated. But-the towels were coarse and threadbare. The hotel was tired, so tired. Not overly clean. The drapes were falling down. The pots and pans scratched up. I was on night shift, so while I understand that housekeeping could be a challenge, I fail to understand why...

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Helpful?
Thank Toni L
Rio Rancho, New Mexico
Reviewed 13 January 2017

I booked this hotel for a two month stay while our home was being built. After two months I experienced both ups and downs during our stay. We stayed in a one bedroom that had a pull out sofa. The room was equipped with a full size fridge, electric range, microwave, sink, dishwasher and very little cabinet space only above...

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Helpful?
Thank Andrea G
Manager_11525, Manager at Extended Stay America - Albuquerque - Rio Rancho Blvd., responded to this review

Thank you for your recent review of your stay. I sincerely apologize that we were unable to exceed your expectations. In response to your feedback, I am evaluating our current practices to ensure proper company standards are met or exceeded. I really appreciate you bringing this to our attention. We hope that you will give us the opportunity to provide...

Broomfield, Colorado
Reviewed 8 December 2016 via mobile

Rio Rancho ESA is the absolute best hotel in ABQ/Rio Rancho. The rooms were roomy & clean. Nice kitchen area too. Great staff !!! We've stayed in several extended stay hotels across the US, and this has been the best.

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Helpful?
Thank fugate101
Manager_11525, Manager at Extended Stay America - Albuquerque - Rio Rancho Blvd., responded to this review

We appreciate you taking the time to write a review and for choosing to stay with us. It is great to see your room accommodations where to your liking and that you enjoyed staying at our hotel. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.

Reviewed 28 November 2016 via mobile

2 nights stay. I'm surprised at some of the negative reviews. My stay was pleasant. Clean room, quiet. Staff, esp Jennifer, was very accommodating. Nice location, near lots of restaurants n shopping mall. Easy access, about 20 mins drive from airport and Old Town Alb. There were a couple of needed touch-ups from renovations, but nothing major at all. I...

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Helpful?
Thank Joy W
Manager_11525, Manager at Extended Stay America - Albuquerque - Rio Rancho Blvd., responded to this review

Your feedback is important. Thank you for sharing. It is good to know you were well accommodated by our staff and that our convenient location was much to your liking. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.

Reviewed 21 November 2016 via mobile

This Extended Stay is excellent! I would live here if I could. The manager, Theresa and her staff couldn't be nicer and they are so accommodating. I was here for 3 months and it really felt like home. Assistant Manager, Christine, House keeping, Angela and maintenence man Angel were lovely, Graciously handling my OCD that would have driven lesser people...

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Helpful?
Thank Hope H
Manager_11525, Manager at Extended Stay America - Albuquerque - Rio Rancho Blvd., responded to this review

Thank you for taking the time to share your experience. It is great to see you were well accommodated by our staff and that our managers provided you with excellent customer service. Everyone will be informed on what an excellent job they are doing. Thank you again for sharing your experience with us. We would love to see you again,...

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Near Extended Stay America - Albuquerque - Rio Rancho Blvd.

Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms

Additional Information about Extended Stay America - Albuquerque - Rio Rancho Blvd.

Address: 2221 Rio Rancho Dr SE, Rio Rancho, NM 87124-6603 (Formerly Extended Stay Deluxe - Albuquerque - Rio Rancho Blvd.)
Region: United States > New Mexico > Rio Rancho
Price Range: ₹ 4,546 - ₹ 6,151 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Albuquerque - Rio Rancho Blvd. 2.5*
Number of rooms: 109
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Questions & Answers

Questions? Get answers from Extended Stay America - Albuquerque - Rio Rancho Blvd. staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Like any other place the suite is always the way to go”
 of 5 bubbles 721malcolmp, 22 Jan 2017 | Read review
“Just be friendly and yourself.”
 of 5 bubbles all4cyrus, 19 Jan 2017 | Read review
“The pool is closed in February, regardless of the weather (it was rather warm when I stayed here).”
  • This is only half of the room - it was quite big.
 of 5 bubbles MatthewG359, 27 Feb 2016 | Read review
“The download speed on the public wifi is never over 0.9 mbps. If you want to add faster speed, it will cost you $3.99 per day.”
 of 5 bubbles 39abelc, 23 Feb 2016 | Read review
“Choose the Hwy 528 side to see a view of the Sandia Mountains.”
 of 5 bubbles roxannew830, 28 Oct 2015 | Read review
5 of 5