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Holiday Inn Express & Suites Raton

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#4 of 18 Hotels in Raton
Certificate of Excellence
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Holiday Inn Express & Suites Raton
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340 Reviews from our TripAdvisor Community

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Showing 337: English reviews
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Casper, Wyoming
Reviewed 1 week ago via mobile

Our family of 8 (six kids and two adults) stayed at the holiday inn as we traveled through New Mexico. We couldn't have been more pleased with the service, cleanliness and care we experienced at this hotel. We called ahead to reserve a room and were impressed by the front offices helpfulness and competency in arranging our reservation. We stayed...

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Helpful?
Thank Krayes
marilyn e, Guest Relations Manager at Holiday Inn Express & Suites Raton, responded to this review

How very rewarding it was for the staff to read your comments and to know that we exceeded your expectations during your recent stay with us. We were so pleased to see that our family suite was just what you were looking for, and that you appreciated being able to relax and swim after a long day on the road....

Copperas Cove, Texas
Reviewed 23 March 2017 via mobile

We had a difficult time finding the road to get to the hotel. The access road to it is not driver friendly. Everything in the hotel was nice. The staff on the counter are not too talkative, but very polite. The rooms were comfortable and spacious. The staff member taking care of breakfast was really helpful and patient with the...

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Helpful?
Thank Amsecy R
marilyn e, Guest Relations Manager at Holiday Inn Express & Suites Raton, responded to this review

Thank you very much for taking the time to share your comments, we were very happy to see that you enjoyed your accommodations as well as the complimentary breakfast. We hope to remain your hotel of choice in the Raton area, and see you again soon. Marilyn Edwards Holiday Inn Express & Suites Raton, NM

Dallas, Texas
Reviewed 18 March 2017 via mobile

Extremely easy stopover at this hotel en route to CO from north east TX on spring break vacation. Clean, sizeable room , good breakfast with plenty of extra staff as they knew they would be busy. Highly recommend for this purpose.

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Helpful?
Thank Eleanor W
marilyn e, Guest Relations Manager at Holiday Inn Express & Suites Raton, responded to this review

Thank you very much for choosing our hotel on your way to Colorado, we appreciate you sharing your experience with other travelers. We were happy to see that you enjoyed your accommodations as well as the service provided by the team, and hope to remain your hotel of choice in the area. Marilyn Edwards Holiday Inn Express, Raton NM

Omaha, Nebraska
Reviewed 13 March 2017 via mobile

We recently stayed at this hotel we give it the "middle of the road" review. Great breakfast and "reception" snacks but our room was a bit "worn out". Door knob fell off as we tried to exit out room...drains drained REALLY slow and door to the pool was hard to open...and staff was super unhelpful in gaining access to pool...

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Helpful?
Thank Tammie D
marilyn e, Guest Relations Manager at Holiday Inn Express & Suites Raton, responded to this review

Thank you very much for your kind comments and honest feedback. We take our guest's comments very seriously and are working hard to make the improvements needed to ensure all guests have a very positive experience. We were happy to see that you enjoyed your complimentary breakfast as well as evening manager's reception, and hope to see you again in...

Worthington, Indiana
Reviewed 6 March 2017

Things went well from the check in (polite and friendly) to the breakfast the next a.m. before we left (yummy). We went out to dinner but they offer light snacks late in the day if you just wanted a quick snack before turning in. They recommended a decent restaurant which we went to. Good night's sleep; only drawback were the...

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Helpful?
Thank jaf1944
marilyn e, Guest Relations Manager at Holiday Inn Express & Suites Raton, responded to this review

Thank you very much for your kind comments and honest feedback. We are looking into the particular issue you mentioned, as we want all of our guests to have a superior experience. We hope to see you again soon. Marilyn Edwards Holiday Inn Express, Raton

Reviewed 5 March 2017 via mobile

Great rates for military and they signed me up for IHG rewards and upgraded the rooms for us. Clean, comfy rooms. Breakfast was awesome, yummy and healthy selections. Pool was clean and staff were beyond friendly. I will stay here every time I'm in town.

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Helpful?
Thank Joshua S
marilyn e, Guest Relations Manager at Holiday Inn Express & Suites Raton, responded to this review

How rewarding it was to see your comments, thank you very much for sharing your experience with other travelers. We strive to make our guests feel welcomed and appreciated, and look forward to seeing you again very soon. Holiday Inn Express, Raton Guest Services

Fort Worth, Texas
Reviewed 12 February 2017 via mobile

Good HIE where things are always clean and comfy. Annie, in the hospitality area is the greatest....really. Annie goes beyond the extra mile and is so kind, she puts a spot of sunshine in your day. Thank you HIE and thank you Annie!

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Helpful?
Thank minimyzr
marilyn e, Guest Relations Manager at Holiday Inn Express & Suites Raton, responded to this review

We sincerely appreciate your kind comments after your recent stay, in particular those regarding the service provided by Annie. We look forward to seeing you again soon!! Marilyn Edwards Guest Service Manager

Wichita Falls, Texas
Reviewed 10 February 2017 via mobile

I stayed at this hotel while on vacation to Steamboat Springs, CO. This was halfway and gave us a good break. The hotel was very easy to get to and then back on the road. It's a very clean place, the room was great. Very nice place. The restaurant was very good with reasonable prices. If in this direction again,...

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Helpful?
Thank 595lynettel
marilyn e, Guest Relations Manager at Holiday Inn Express & Suites Raton, responded to this review

We were very happy to see that our location was convenient as you traveled to Colorado. We thank you very much for your kind comments, and hope to remain your hotel of choice in the area. Marilyn Edwards Guest Service Manager

Phoenix, Arizona
Reviewed 22 January 2017

Nice Hotel in a small town. We visited at Christmas time and enjoyed the large tree in the Lobby. At that time, there was a road construction project right outside the hotel making getting onto the property a detour off a side road. The project was quiet as they did not work at night. There was also some renovation going...

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Helpful?
Thank Violette54
marilyn e, Guest Relations Manager at Holiday Inn Express & Suites Raton, responded to this review

We were happy to see how much you enjoyed your Christmas time visit to our hotel, and thank you very much for taking the time to share your experience with other travelers. We hope to remain your hotel of choice should your travels bring you back to the area. Marilyn Edwards Guest Service Manager

Reviewed 9 January 2017 via mobile

Awesome stay!! Everyone was helpful and friendly!! Rooms were clean and comfy!! Breakfast food was hot and fresh, and evening snack was a great treat!! We had friends and family in other rooms, and were placed in rooms next to each other. This was an added treat since we didn't have to be separated across the building. We will stay...

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Helpful?
Thank Sandra P

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Looking for a great hotel in Raton? Enjoy a western experience in Raton, New Mexico at the award-winning Holiday Inn Express Hotel & Suites-Raton. Located in the mountains of Northeastern New Mexico, the Holiday Inn Express Hotel & Suites-Raton offers exceptionally clean, quiet and comfortable lodging to travelers on I-25 and Highway 87. We now have 34 new luxury suites including two-room Kid's Suites and private spa suites. Our guests are welcomed with a complimentary evening Priority Club social and our indoor swimming pool and hot tub are open 24 hours for play and relaxation at any time. Enjoy the new Express Start complimentary breakfast bar featuring the famous cinnamon roll. Our new meeting/banquet room comfortably seats 40-75 people and we would love to host your next retreat meeting or seminar. Conveniently located equidistant (220 miles) from Denver, Albuquerque, and Amarillo. We are just one and a half hour from some of the finest snow skiing in the world, and the outdoor enthusiasts will love the viewing opportunities for deer, elk, bear, mountain lion and other species. Trout fishing at Lake Maloya in Sugarite State Park is only 8 miles away. Famous Vermejo Park Ranch is only 34 miles west of our hotel. While in Raton it is well worth a stop at our new Visitor's Center and Chamber office located one mile north of our Hotel. Come and enjoy the pure enchantment of our hotel and our wonderful community. ... more   less 

Additional Information about Holiday Inn Express & Suites Raton

Address: 101 Card Avenue, Raton, NM 87740
Region: United States > New Mexico > Raton
Price Range: ₹ 8,866 - ₹ 11,436 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Raton 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Holiday Inn Express Raton Hotel Raton
Holiday Inn Raton
Raton Holiday Inn Express
Hotel Style:
#2 Family Hotel in Raton
#3 Romantic Hotel in Raton
#4 Business Hotel in Raton
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites Raton staff and other travellers.
1 question
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Austin, Texas
over a year ago

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Questions? Get answers from Holiday Inn Express & Suites Raton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“top floor, toward the back somewhere ...”
jaf1944, 5 Mar 2017 | Read review
“Call for directions during the I-25 construction of the exit ramps”
Scoutwonderworld, 7 Dec 2016 | Read review
“If you have a pet, ask for one of their pet friendly rooms.”
rwheeler121, 3 Dec 2016 | Read review
“Great stopping point before heading into Colorado”
JRsNeighbor, 30 Nov 2016 | Read review
“Quieter rooms on the backside of the hotel, opposite the highway.”
TJ-277, 22 Oct 2016 | Read review
5 of 5