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Quality Inn & Suites

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150 Reviews from our TripAdvisor Community

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There are newer reviews for Quality Inn & Suites
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Showing 146: English reviews
Phoenix, Arizona
Reviewed 13 June 2014

This is a decent property in Las Cruces; much better than the Comfort up the street. Check in went well and Jo did a nice job of checking me out. Room was clean, everything worked fine, and bed was comfortable. The pool was in use and clean but the hot tub was dirty and green (didn't use). The only distraction...

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Helpful?
Thank dcjw700
gmnm156, General Manager at Quality Inn & Suites, responded to this review

Thank you for posting your review. I am glad we all met your expectations. I have looked into serving the hot breakfast items but I just don't have ample space for all the equipment we have to have for this. As for the hot tub. Its a work in progress. It is not longer green but we still have to...

Washington State
Reviewed 29 May 2014

Easy to find, easy on/off freeway. check in was fast. We were given a first floor room near the lobby area, but we were never disturbed by cars or foot traffic (room doors are off the parking lot). Beds are firm, linens are not resort quality but fine for the price of the room. We didn't use the pool but...

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Helpful?
Thank volleymom58
gmnm156, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for staying with us. I am glad our staff could make your stay comfortable. We do like our guest to have a good night sleep before continuing on their adventures. Thank you again for the kind words.

Sierra Vista, Arizona
Reviewed 18 May 2014

We came into town late at night. This place had the exact room we wanted, king bed, at a better price than the other hotels in the area. Desk clerk when we checked in was Raymond, who was also who answered the phone on the second ring when we called. He made sure we had everything. The maid staff keep...

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Helpful?
Thank 757RichardM757
gmnm156, Front Office Manager at Quality Inn & Suites, responded to this review

We really want to thank you for all of the kind words. We are glad that you enjoyed your stay with us! Our goal for our staff is to be as friendly and welcoming as possible and am pleased to hear they have exceeded your expectations! Thank you for notifying our staff of the light being bright for the rooms...

Grand Rapids, Michigan
Reviewed 12 April 2014

My husband and I enjoyed our stay at Quality Inn & Suites, Las Cruces. We thought the value for the price was goo. It was easy to find. Beds were comfortable & breakfast good. This is not a 5 star hotel, but a good stop that I would use again if I were in Las Cruces.

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Helpful?
Thank zee4
gmnm156, General Manager at Quality Inn & Suites, responded to this review

Thank you for staying with us. I am glad you got a good nights sleep and we could give you a good breakfast to start your day. I hope the rest of your trip was just as good. Hope to see you again.

sonoma county, ca
Reviewed 12 April 2014

We stayed here one night and was pleased except for one thing, the wifi was hit or miss. That gets pretty frustrating esp. in the eve. when we're on the laptop more. Other than that it was clean, spacious , comfortable bed and very decent breakfast.

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Helpful?
Thank sunnySonomaCounty_Ca
gmnm156, General Manager at Quality Inn & Suites, responded to this review

Thank you for your review. I understand the frustration with the WIFI. I will see what I can do about this. I am glad you were please with your room and we look forward to seeing you again.

Austin, Texas
Reviewed 10 April 2014

We've stayed here about 6 times over the past 4 or 5 years. Staff is friendly, the rooms have been acceptable. Last night was the worst so far. We're a Choice member and the rates have been good. First, the room was missing the refrigerator. I should have asked for another room at that point, but didn't. Then, the bed...

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Helpful?
Thank Joe W
gmnm156, General Manager at Quality Inn & Suites, responded to this review

First of all I would like to apologize. The room you received should never have been rented. It would have been our pleasure to give you a different room away from the students and with everything in working order. I do hope next time you come through Las Cruces you give us another chance to make your stay as comfortable...

Albuquerque, New Mexico
Reviewed 22 March 2014

Great rate. The room was nice - better than expected for that rate. I would say it was comparable to a Holiday Inn Express (but nearly $40 cheaper); therefore, it was a much better value. The breakfast was typical continental - no better or worse than others. The staff was very friendly and helpful. it's near the university (although not...

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Helpful?
Thank Barbara L
gmnm156, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for your kind words. I am glad your stay was enjoyable and comfortable. We look forward to seeing you next time you are in town.

australia
Reviewed 10 March 2014

The first impression was the warm welcome at check in .The young lady was more than friendly and went out of her way to be welcoming. There was a great guest laundry and drink machines. Our room was very large and well kept which made our stay very relaxing and a good battery charge for more large days driving

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Helpful?
Thank ted58
gmnm156, General Manager at Quality Inn & Suites, responded to this review

We work very hard to make every one feel welcome from check in to check out. I am glad we meet your expectations. We look forward to seeing you again soon.

Austin TX
Reviewed 5 February 2014

We've been here several times and love it. Great price and great staff. Very nice breakfast. On checking out I told the desk clerk that the front panel on the bathtub was loose and she wrote it down for repair. After we returned home I received an email from the manager thanking me for pointing out the problem and that...

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Helpful?
Thank BabsinTX
gmnm156, General Manager at Quality Inn & Suites, responded to this review

Thank you for being a loyal guest. I hate for a guest to have a problem in our rooms, but if there is one I want to get it fixed as soon as possible. That panel has been fixed and maintenance has checked the other ones. Again thank you and we look forward to seeing you again soon.

Riverside Cty
Reviewed 1 January 2014

Booked a room at a great rate. Just a short distance from the 10 interstate and not much within walking distance but the old part of town Mesilla, is just 5minutes away. The staff was helpful and welcoming. Breakfast was typical waffles, boiled eggs, yogurt, cereal and muffins but all was fresh, attended to and there was ample seating. Newspapers...

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Helpful?
Thank mrsanderson
gmnm156, General Manager at Quality Inn & Suites, responded to this review

I am so glad we were able to provide the comfort you expected on your trip. I hope the rest of your trip was just as good as this one. We look forward to seeing you again. Thank you for staying with us.

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Quality Inn & Suites

Address: 2200 South Valley Drive, Las Cruces, NM 88005 (Formerly Holiday Inn Express)
Region: United States > New Mexico > Las Cruces
Price Range: ₹ 3,862 - ₹ 6,480 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 55
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Also Known As:
Quality Inn Las Cruces
Las Cruces Quality Inn
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites staff and other travellers.
1 question
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Katy, Texas
over a year ago

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Questions? Get answers from Quality Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Close to the office has a train, back past the pool has the interstate. Not sure which would be better.”
 of 5 bubbles Josh24v15, 19 Oct 2016 | Read review
“Try to get a room that has no adjoining door”
 of 5 bubbles travelUSAoften, 23 Sep 2016 | Read review
“Try to get rooms upstairs or opposite side of office otherwise you cannot see your car!”
 of 5 bubbles 892olivian, 20 Apr 2016 | Read review
“I think all rooms are quiet”
 of 5 bubbles mvann4, 20 Apr 2016 | Read review
“Picture is of floor in room 202, kind of dirty”
 of 5 bubbles Awesomeaustin, 9 Jan 2016 | Read review
5 of 5