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Hotel Encanto de Las Cruces

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961 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Encanto de Las Cruces
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Showing 949: English reviews
Fort Worth, Texas
Reviewed 16 March 2014

What a great hotel! The staff was friendly and always happy to help. Restaurant Garduno's was delicious. Hotel pool deck, hot tub, outdoor fire pit, etc. was a wonderful way to relax. Tons of shopping and restaurants nearby as well. A great place for families or couples! A+

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Helpful?
Thank Beth M
hotel705, Diana Peru- Rooms Division Mgr at Hotel Encanto de Las Cruces, responded to this review

Dear Beth M, Thank you for taking the time to post your experience from your recent visit at Hotel Encanto de Las Cruces. It is great to read that you found Gardunos to be delightful. And you found the time during your stay to enjoy all of our outdoor enhancements. I agree with you it is so relaxing! We look...

Las Cruces, New Mexico
Reviewed 14 March 2014

I planned a last minute wedding! I was able to get the honeymoon suite, absolutely divine! The service was excellent, having chocolate covered strawberries and champagne in the room was so romantic! I would not trade my experience for the world. It is memory that was only complete with the right location! I highly recommend Hotel E, the environment is...

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Helpful?
Thank dorthmar13
Belia A, General Manager at Hotel Encanto de Las Cruces, responded to this review

Dear dorthmar13, Thank you for your wonderful review! It certainly made me smile. We are delighted to hear that you were able to exchange your wedding vows at Hotel Encanto and that our team was able to deliver all of the essentials for your very special day! Thank you also for acknowledging Lia Munoz so positively. She is certainly inspiring...

Albuquerque, New Mexico
Reviewed 12 March 2014

My husband and I spent a night at the Hotel Encanto for our anniversary. It was a fantastic room. The bed was amazing and I loved the pillows. It was very quiet and we had a wonderful view of the mountains.

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Helpful?
Thank ReebokB
hotel705, Diana Peru- Rooms Division Manager at Hotel Encanto de Las Cruces, responded to this review

Dear ReebokB, Thank you for taking the time to post your comments on TripAdvisor, We are excited that you rated Hotel Encanto de Las Cruces with Five Stars. We a pleased to read that you and your husband enjoyed your stay. We look forward to you visiting soon.

Kettering, England, United Kingdom
Reviewed 7 March 2014

Stayed here for a conference and course at a nearby laboratory. Food was average - breakfasts OK but I did have one very tough & fatty steak I should have sent back. Doubt I would wish to stay here again.

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Helpful?
Thank Guy R
Belia A, General Manager at Hotel Encanto de Las Cruces, responded to this review

Dear Guy R, Thank you for being our guest and taking the time to share your opinions. We are disappointed that you doubt you would choose to stay with us again but appreciate your candor. We are glad that found the hotel to be comfortable and remarked that our new pool was a pleasant addition. Our guests usually love our...

Reviewed 4 March 2014 via mobile

My family just finished staying here. The rooms were average, ours was not what I would consider very clean. It also had several light bulbs burned out and the A/C was not very effective. The beds are not very comfortable, and they have doubles instead of queens. Probably will not stay there again, unless at a conference.

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Helpful?
Thank dmsk7777
Belia A, General Manager at Hotel Encanto de Las Cruces, responded to this review

Dear dmsk7777, Your stay was far from exceptional and I apologize for what was clearly not our best presentation. We appreciate that you and your family chose our hotel recently. We are also grateful for your opinions. Although we wish you would have enjoyed your stay more, we value your comments and please know that we use them to improve...

Chanute, Kansas
Reviewed 2 March 2014

I found this hotel by looking at TripAdvisor. I rarely deviate from my preferred chain hotel, but I'm so very glad I did. I booked a king room; when I got there, none of the level I booked were available, and I was upgraded to a king room of a different level. I had a small patio beside the pool...

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Helpful?
Thank CRue1986
hotel705, Diana Peru- Rooms Division Manager at Hotel Encanto de Las Cruces, responded to this review

Dear CRue1986, Thank you for the five star review on TripAdvisor! We trulyappreciate all your kind words and value your comments being a Top Contributor. Thank you for choosing us when traveling to the area and found our location to be ideal. I apologize that the outlets in our guest rooms where an inconvenience. We hope that you will be...

Las Cruces, New Mexico
Reviewed 1 March 2014

Outstanding hotel in Las Cruces, New Mexico! Thank you Hotel Encanto de Las Cruces for your positive participation with our organization, Cancer Aid Resource & Education, Inc. (CARE). CARE scheduling six events with your hotel this 2014 year was not by accident. The level of service and attentiveness Hotel Encanto de Las Cruces devoted to our organization last year made...

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Helpful?
Thank YoliRDiaz
Belia A, General Manager at Hotel Encanto de Las Cruces, responded to this review

Dear Yolanda, It is our team that should be thanking you! “Wow!” Thank you for such a favorable review! The details you share about your event and our team are so thoughtful. You were also very kind to mention “Jessie” and our team. Jessie is truly an ambassador of service and we are blessed to have such a wonderful team...

chicago
Reviewed 28 February 2014

My Mother (age 89) and I just returned from the Hotel Encanto, staying for 6 nights. We had a standard room (room 655) on the 6th floor facing the Organ Mountains, with a nice view of the sunrise each morning. The room was in need of minor updating and more comfortable pillows (we ended up buying small travel size pillows...

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Helpful?
Thank chicagoannie1
hotel705, Diana Peru- Rooms Division Manager at Hotel Encanto de Las Cruces, responded to this review

Dear Chicagoannie1, Thank you for sharing your stay with TripAdvisor Readers. We appreciate such a descriptive review it was very visible from the great view of the Organ Mountains to the flowers blooming down in the garden. You being a guest of ours for 6 days and a Senior Contributor, we value your opinion, we hope that you and your...

Eloy, Arizona
Reviewed 27 February 2014

We have stayed here a number of times and my husband and I just love it. very professional staff. Our company uses them and we look forward to our meetings. The restraunt is awesome. The grounds are beautiful with a southwest flare. You have to try them if your passing threw.

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Helpful?
Thank gypsyred48
hotel705, Diana Peru- Rooms Division Manager at Hotel Encanto de Las Cruces, responded to this review

Dear gypsyred48, Thank you so much for the five star review! We appreciate all the kind remarks on your recent posting on Hotel Encanto de Las Cruces. We are happy to read the we meet your lodging expectations. We hope that you will be visiting again soon to rest and relax. Take Care.

Virginia
Reviewed 27 February 2014

This is my second stay at this hotel. The rooms are large and clean and comfortable. The hotel is a bit dated and the parking is the pits (I had forgot about that), but the hotel is in a good location. As others have stated, the hotel restaurant has very good selection and quality. While the rooms are clean, I...

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Helpful?
Thank Bianchikid
hotel705, Diana Peru- Rooms Division Manager at Hotel Encanto de Las Cruces, responded to this review

Dear Bianchikid, Thank you for taking the time to post your review of Hotel Encanto de Las Cruces. Being a Top Contributor on TripAdvisor we appreciate it very much. I is wonderful to read that you are a repeat guest to our property, it would be great to hear from you on the issues that you mention on your guest...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Our guests at the Hotel Encanto de Las Cruces get to embrace a cultural experience that is unique to the area of Las Cruces, New Mexico. While enjoying the beautiful Mesilla Valley, guests enjoy reflecting on the area's Spanish and Mexican Colonial history and traditions. The hotel is adorned with original Mexican artwork, textiles and furnishings. Enjoy regionally influenced courses at Garduno's Restaurant and experience unique cocktails at Azul Ultra Lounge: the most cosmopolitan club in the area. Simply put, when you stay with us at Hotel Encanto de Las Cruces, you capture a bit of culture and authenticity that no other hotel can offer. "Hotels supporting cultural causes." ... more   less 

Additional Information about Hotel Encanto de Las Cruces

Address: 705 S Telshor Blvd, Las Cruces, NM 88011-4690 (Formerly Hilton Las Cruces)
Region: United States > New Mexico > Las Cruces
Price Range: ₹ 7,875 - ₹ 10,250 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Encanto de Las Cruces 3.5*
Number of rooms: 203
Reservation Options:
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Also Known As:
Hilton Hotels Las Cruces
Hilton Hotel Las Cruces
Encanto Las Cruces
Hotel Style:
#6 Family Hotel in Las Cruces
#6 Business Hotel in Las Cruces
#9 Romantic Hotel in Las Cruces
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Encanto de Las Cruces staff and other travellers.
2 questions
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Questions? Get answers from Hotel Encanto de Las Cruces staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are some rooms that open onto a beautiful patio near the swimming pool and hot tub.”
  • Hats off to Alex Salinas, Director of Rooms and the Staff for their superb service.
 of 5 bubbles belithab, 17 Nov 2016 | Read review
“Great views of either the beautiful Organ mountains or the city lights”
 of 5 bubbles claudiam348, 16 Nov 2016 | Read review
“Avoid a western exposure to the afternoon sun.”
 of 5 bubbles , 5 Nov 2016 | Read review
“A view of the pool oasis is nice to look out on.”
 of 5 bubbles TravelPhotoWriter, 4 Nov 2016 | Read review
“Ask for a view of the Organ mountains and away from the swimming pool area”
 of 5 bubbles westsounder, 4 Nov 2016 | Read review
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