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Hotel Encanto de Las Cruces

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Hotel Encanto de Las Cruces
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981 Reviews from our TripAdvisor Community

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Showing 969: English reviews
Henrico, Virginia
Reviewed 3 days ago NEWvia mobile

The staff here at Hotel Encanto are the best set of people I have ever met . I love the new app that while I was stuck in Dallas Airport Megan and other staff members checked on me the whole time I was there. Every time I stay here the staff makes my stay wonderful. Becky, Jon , Shyanne, and...

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Helpful?
Thank PudieRock
Amanda R, Front Office Manager at Hotel Encanto de Las Cruces, responded to this review

Dear PudieRock, We are so happy to hear that we have gained you as a loyal guest from the exceptional service that you receive from our staff, especially Megan, Becky, Jon, Shyanne and Nicolette! Thank you for taking the time to share your experience and we can hardly wait to see you again soon!

Reviewed 4 days ago NEWvia mobile

A great hotel with wonderful staff and amenities. Easy check, restaurant on site and mall less than a block walk. Outdoor pool and hot tub open until 10 pm. Great central location for a weekend visit.

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Helpful?
Thank Ritterf1
Amanda R, Front Office Manager at Hotel Encanto de Las Cruces, responded to this review

Dear Ritterf1, Thank you for rating Hotel Encanto with 5 stars! We sincerely appreciate and value any feedback we can receive from our guests and community. We hope to have the opportunity to have you as our guest again!

Reviewed 4 days ago NEWvia mobile

Wonderful staff, clean rooms, lovely pool area, and great views of mtns depending on the room. One of the best places in town to stay as far as hotels are concerned. Convieniently located... highway, shopping, and local restaurants.

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Helpful?
Thank Robin M
Amanda R, Front Office Manager at Hotel Encanto de Las Cruces, responded to this review

Dear Robin M, We sincerely appreciate you taking the time to share your experience with our TripAdvisor readers. We are happy you enjoyed your stay and we hope to see you again soon!

Reviewed 5 days ago NEWvia mobile

Great hotel! I would recommend this hotel for anybody looking for a hotel that offers great service and beautiful rooms. I really enjoyed the workout facilities and the cookies they gave out. If your coming to Las cruces I wouldn't stay anywhere else!!

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Helpful?
Thank Sean D
Amanda R, Front Office Manager at Hotel Encanto de Las Cruces, responded to this review

Dear Sean D, We appreciate you sharing your experience and recommendation for our property! We are glad you enjoyed our fitness center and our cookies that are made fresh daily! We hope to see you again soon!

Matteson, Illinois
Reviewed 6 days ago NEW

You almost appear to step back into the charm of old Mexico based on the decor of the hotel lobby and rooms. Staff is very attentive and friendly. They make you feel very welcome. We traveled with two dogs and they were given just as much attention as the humans when we checked in! The only negative was the lighting...

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Helpful?
Thank Beaglesx4
Amanda R, Front Office Manager at Hotel Encanto de Las Cruces, responded to this review

Dear Beaglesx4, We sincerely appreciate your wonderful 5 star review of our property and for mentioning the service you received from our staff. Thank you for mentioning the lighting, as you felt it could have been better. We will share your comments with the appropriate departments to see how we can improve during your next visit with us. We hope...

Dallas, Texas
Reviewed 1 week ago via mobile

Exceptional service and lovely accommodations. Wonderful stay and friendly staff. Entire staff was outstanding! A wonderful place! Highly recommend. Beautiful pool and accommodations. Bonus: Pet friendly!

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Helpful?
Thank 566guest
Amanda R, Front Office Manager at Hotel Encanto de Las Cruces, responded to this review

Dear 566guest, We genuinely appreciate you taking the time to leave a review of your recent stay with us here at Hotel Encanto. Thank you for mentioning the service you received from all of our staff as your kind comments will be shared with our team. We hope to have you as a our guests again soon!

Austin, Texas
Reviewed 1 week ago via mobile

Really enjoyed our stay here. Great location for our hiking trip as several hikes nearby. Also easy drive to Mesilla town. Restaurants across the street and one in-house. We didn't have time to try the in-house restaurant, bar, or pool. Plan to return and try. The beds are comfy. Hotel staff all polite and helpful.

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Helpful?
Thank Laura B
Amanda R, Front Office Manager at Hotel Encanto de Las Cruces, responded to this review

Dear Laura B, We appreciate you sharing your recent experience with us here at Hotel Encanto and mentioning the service you received from our staff. We hope to see you again soon and you have an opportunity to enjoy our outlets, as well.

Las Cruces, New Mexico
Reviewed 1 week ago

Hotel Encanto is the best place to host an event. We had our company holiday party there and had the best experience ever. The ballroom is excellent, the rooms are wonderful and the staff do an outstanding job.

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Helpful?
Thank raguilar2017
Amanda R, Front Office Manager at Hotel Encanto de Las Cruces, responded to this review

Dear raguilar2017, Thank you so much for taking the time to share your experience during your holiday party. We are proud of our property and how much it has to offer for our entire community on top of our traveling guests. We hope you continue to host events with us and hope to have you as a guest soon.

Nashville, Tennessee
Reviewed 1 week ago

"You Can Go Home Again"..., and in my case, on a repeat stay at my favorite accommodation in Las Cruces, it was just as I left it earlier in the year, awesome! Hotel Encanto has a warmth not found in many hotels and the staff are always right there when needed. Looking forward to a return trip in April for...

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Helpful?
Thank Shpeeen
Amanda R, Front Office Manager at Hotel Encanto de Las Cruces, responded to this review

Dear Shpeeen, Thank you so much for leaving such a heartwarming review of our property! We appreciate and value your loyalty with Hotel Encanto and we look forward to your next visit in April!

Reviewed 1 week ago

Encanto is our Host Hotel, housing our celebrity guests as well as attendees; and hosts our major awards party. The accommodations and staff are top shelf from beginning to end. Lovely rooms, exquisite pool area, historic decor with modern conveniences, and a warm and professional staff. I've had friends stay for leisure travel as well and their experiences were the...

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Helpful?
Thank Marsha S
Amanda R, Front Office Manager at Hotel Encanto de Las Cruces, responded to this review

Dear Marsha S, Thank you so much for sharing your experience during the Las Cruces International Film Festival with our fellow Trip Advisor readers. We wholeheartedly value and appreciate the continued partnership with have with you and we look forward to future events.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Our guests at the Hotel Encanto de Las Cruces get to embrace a cultural experience that is unique to the area of Las Cruces, New Mexico. While enjoying the beautiful Mesilla Valley, guests enjoy reflecting on the area's Spanish and Mexican Colonial history and traditions. The hotel is adorned with original Mexican artwork, textiles and furnishings. Enjoy regionally influenced courses at Garduno's Restaurant and experience unique cocktails at Azul Ultra Lounge: the most cosmopolitan club in the area. Simply put, when you stay with us at Hotel Encanto de Las Cruces, you capture a bit of culture and authenticity that no other hotel can offer. "Hotels supporting cultural causes." ... more   less 

Additional Information about Hotel Encanto de Las Cruces

Address: 705 South Telshor Boulevard, Las Cruces, NM 88011 (Formerly Hilton Las Cruces)
Region: United States > New Mexico > Las Cruces
Price Range: ₹ 7,920 - ₹ 10,924 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Encanto de Las Cruces 3.5*
Number of rooms: 203
Reservation Options:
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Also Known As:
Hilton Hotels Las Cruces
Hilton Hotel Las Cruces
Encanto Las Cruces
Hotel Style:
#6 Family Hotel in Las Cruces
#6 Business Hotel in Las Cruces
#9 Romantic Hotel in Las Cruces
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Encanto de Las Cruces staff and other travellers.
2 questions
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Questions? Get answers from Hotel Encanto de Las Cruces staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If traveling with dogs, ask for a lower level floor for convenience to outdoors.”
 of 5 bubbles Beaglesx4, 15 Jan 2017 | Read review
“one side has a pool view, the other side looks at mountains, you pick which you dig...”
 of 5 bubbles Shpeeen, 10 Jan 2017 | Read review
“Ask to face South or the pool. Beautiful view of the valley.”
 of 5 bubbles CZamora519, 20 Dec 2016 | Read review
“Upper floor, mountain view was scenic and quiet.”
 of 5 bubbles RickThePick, 10 Dec 2016 | Read review
“There are some rooms that open onto a beautiful patio near the swimming pool and hot tub.”
  • Hats off to Alex Salinas, Director of Rooms and the Staff for their superb service.
 of 5 bubbles belithab, 17 Nov 2016 | Read review
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