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Days Inn & Suites Red Rock-Gallup

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Days Inn & Suites Red Rock-Gallup
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379 Reviews from our TripAdvisor Community

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Showing 374: English reviews
Albuquerque, New Mexico
Reviewed 5 days ago NEW

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Helpful?
Thank 57unhappycustomer
Los Angeles, California
Reviewed 1 week ago

This hotel is average but quite adequate. It is an older facility that needs updates, so if you're looking for "new" or "pretty" this isn't for you. On a positive note, it was clean, and there was an indoor pool, at a fair price. Laundry facility was available, and there was a small/light breakfast included. The owner refused to offer...

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Helpful?
Thank G8276NPkimberlyb
Falgoon P, Guest Relations Manager at Days Inn & Suites Red Rock-Gallup, responded to this review

Dear Guest, Wonderful to hear from you and thank you for choosing to stay with us we are happy to hear you felt your stay was adiquete and you enjoyed the pool. We hope to have you back as a future guest when you return to the area.

Reviewed 1 week ago via mobile

Just checked out with our large Labrador retriever. We checked in after an 11hr drive including a Snow White out . As we got into bed, my wife noticed a thick dried stain from animal waste between the bed and the night stand - an impossible place our hundred pound dog to reach and far smaller than he ever does....

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Helpful?
Thank Riichard B
Falgoon P, Guest Relations Manager at Days Inn & Suites Red Rock-Gallup, responded to this review

Dear Riichard B, Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are...

Window Rock
Reviewed 1 week ago

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Helpful?
Thank 325victoriay
Falgoon P, Guest Relations Manager at Days Inn & Suites Red Rock-Gallup, responded to this review

Paradise Valley, Arizona
Reviewed 1 week ago

I was one of a handful of guests the night before thanksgiving. Is a Diamond Reward Member I ask for an upgrade. I was told rudely by a family member of the owner that I didn't pay for a suite. I had to show her that I was entitled to an upgrade if it was available. She argued some more...

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Helpful?
Thank johnjD5807DZ
Falgoon P, Guest Relations Manager at Days Inn & Suites Red Rock-Gallup, responded to this review

Dear johnjD5807DZ, Thank you for reporting this incident you had in the hotel. We are already making reports about this so the management will be informed by this news. We are very sorry about your disappointment but rest assured, your concerns will be highly appreciated to better our services to our dear customers. We hope you can consider us again...

Pryor, Oklahoma
Reviewed 1 week ago

Comfy and good location. Room was clean and the staff was friendly. Beds were comfy too. They need to do some updating on decor but overall it was a nice stay. The only issue I had was trying to get change for a $5 bill to get something to drink out of the vending machine. They didn't have any the...

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Helpful?
Thank Ashley S
Falgoon P, Guest Relations Manager at Days Inn & Suites Red Rock-Gallup, responded to this review

Dear Ashley, Thank you for taking the time to let us know how you enjoyed your stay with us! It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We also appreciate your suggestions for improvement and look forward to impressing you...

Belen, New Mexico
Reviewed 2 weeks ago

We had a wonderful time. We were in town for our daughter's birthday. The room was cleam, the staff was nice. I would definately recommend this hotel to friends and family and we will definatly stay there again.

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Helpful?
Thank J8114SLpatriciac
Falgoon P, Guest Relations Manager at Days Inn & Suites Red Rock-Gallup, responded to this review

Dear J8114SLpatriciac, I can't begin to tell you how much we enjoyed reading this review that you had a wonderful time with us. It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, and hospitable experience. Thank you again for your feedback and kind words regarding...

Sydney, Australia
Reviewed 2 weeks ago

We are a young travelling family. Booked it last minute. Room was large enough to have 2 adults and 2 young children plus luggage! My husband and daughter thoroughly enjoyed the spa and said it was warm and clean. It is on the outskirts of the Town, which I personally enjoyed as it was easy to get to. We didnt...

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Helpful?
Thank Fluke15
Falgoon P, Guest Relations Manager at Days Inn & Suites Red Rock-Gallup, responded to this review

Dear Fluke15, Thank you for taking the time to let us know how you enjoyed your stay with us! I am so happy that you enjoyed your stay and that you found the accommodations and service to be satisfactory. On behalf of our entire staff, we thank you for your business and we hope to see you again when your...

Aurora, Colorado
Reviewed 4 weeks ago

This hotel is obviously older, even though we were told we were in the newer section. The room was comfortable enough, though, for a one night stay. The breakfast consisted of bread, cereal, and a few yogurts. I think there was supposed to be fruit, but it was gone before we arrived.

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Helpful?
Thank karenf119
Falgoon P, Guest Relations Manager at Days Inn & Suites Red Rock-Gallup, responded to this review

Dear karenf119, Thank you for taking the time to write this review and share your experience. We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. On behalf of our entire staff, we thank you for your business and we hope to see you again when...

Boulder, Colorado
Reviewed 27 October 2016

On a road trip and needed a room for the night. This hotel is good for that, but that's about it. Comfortable bed, good price, easy access to freeway, decent room. But the breakfast is weak, and put away by 9am. And the trains come through town at all hours. An older hotel that's been semi-updated, not a place you'd...

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Helpful?
Thank TylerM555
Falgoon P, Guest Relations Manager at Days Inn & Suites Red Rock-Gallup, responded to this review

Dear TylerM555, Thank you for taking the time to complete our survey and share your experience. We are so glad to hear from you and to learn that we were able to give you a pleasant, comfortable and convenient experience in a reasonable cost. I do apologize for the inconvenience that you encountered, though I'm very glad that this did...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Shuttle Bus Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Days Inn & Suites Red Rock-Gallup

Address: 3010 East Highway 66, Gallup, NM 87301 (Formerly Red Rock Inn)
Region: United States > New Mexico > Gallup
Price Range: ₹ 3,610 - ₹ 6,811 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Days Inn & Suites Red Rock-Gallup 2*
Number of rooms: 77
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Also Known As:
Red Rock Hotel Gallup
Best Western Gallup
Gallup Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Days Inn & Suites Red Rock-Gallup staff and other travellers.
3 questions
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over a year ago
over a year ago

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Questions? Get answers from Days Inn & Suites Red Rock-Gallup staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room on the back side for less noise and first level if stairs are a problem.”
 of 5 bubbles 1313karen, 7 Oct 2016 | Read review
“Ours faced east, on the ground floor and despite Route 66 being so close, it was a quiet and silent room”
  • bathroom
  • view from room, the window connects room with parking lot
  • beds, two queen, comfy and clean
 of 5 bubbles austinwhittall, 2 Oct 2016 | Read review
“1st floor if you cannot climb stairs and as far from the train tracks as possible”
 of 5 bubbles RiveraMayaPA, 9 Jul 2016 | Read review
“Don't get a room on first floor by vending machines, stairs, and pool.”
 of 5 bubbles BereniceG_11, 20 May 2016 | Read review
“For now, avoid anything between 215 and 221 until they fix the weird noise.”
 of 5 bubbles 871daven, 17 Apr 2016 | Read review
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