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This is a very good HIE. Windows open for the night breeze. Near highways, but inside noise levels low. Nice views of the red rock mesas. On far east end of town. Easy access to restaurants and shopping areas. Excellent vantage point for exploring Navajo...More
All in all pretty good. It is your standard Holiday Inn Express. Room was clean. Stayed here one night on the way home from vacation. Would like breakfast service to start a little earlier than 7 am. Does start at 6:30 am on weekdays. Would...More
Clean, comfortable and quiet. Great place to stop for the weekend. Close places to eat for dinner and things to look at. Nice staff and cheap laundry. Oh and the breakfast is free and great. Nice little town.
I have stayed at HIE many times. Their website does not allow me to request the 'highest' floor, but they did accommodate me at check-in. The breakfasts are always very good and the rooms very clean. I will continue to stay at HIE (assuming the...More
Thank Don W
Response from Anna C, General Manager at Holiday Inn Express & Suites Gallup EastResponded 14 September 2017
Thank you for your review!! We appreciate you taking the time to do this! We do have a guest arrivals report that we run multiple times a day to make sure that we meet the needs of each guest individually. This is for...More
Booked my room on the Holiday Inn Website. Found a better price on Priceline. Filled out the proper form for a Guarantee best price. When I checked in the front desk person wanted to challenge me that I was wrong. I was not in the...More
Response from Anna C, General Manager at Holiday Inn Express & Suites Gallup EastResponded 5 September 2017
I'm sorry you were not satisfied with your stay and that we were unaware of your first floor preference. We did put you in one of our finest rooms, away from elevator and with a great view. It is our policy to authorize each...More