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Comfort Suites Gallup

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#6 of 34 Hotels in Gallup
Certificate of Excellence
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Comfort Suites Gallup
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405 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Suites Gallup
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Showing 391: English reviews
Reviewed 3 October 2015

This hotel was a nice surprise. We had a King bed, plus a little sitting room with a small couch and a comfy chair, along with a desk, a pull out table, frig, microwave, a lovely breakfast in the morning. The sitting area was such a nice bonus. The room was on the 2nd floor, but luggage carts and elevators...

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Helpful?
Thank Dlanderson
kpriege, General Manager at Comfort Suites Gallup, responded to this review

We like it when are guest are "Pleasantly Surprised" by our amazing hotel. We want our guest to really enjoy their experience here and to leave think, "WOW, I wasn't expecting that. Thanks again and have a wonderful day. Sincerely, Ken Riege/CHA GM

Orange, California
Reviewed 29 September 2015

Really buried away at the end of a row of nice places. Once you get here, very nice. For $90 you get twice the room and amenities of the $75 places around town. Wonderful breakfast, coffee 24 hours a day, nice bed and a large TV make for a great stopover.

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Helpful?
Thank terrywaldon
kpriege, General Manager at Comfort Suites Gallup, responded to this review

Thank You so much for pointing out the great "bang for your buck" you get at the Comfort Suites in Gallup, NM. We are the only hotel in New Mexico to have received 4 Platinum Awards for Service Excellence and to have been inducted into the Trip Advisor's Hall of Fame. We will keep up the great work everyone has...

Kilgore, Texas
Reviewed 26 September 2015

Had booked this room on the second night of a birthday/anniversary road trip to Utah. We checked in, turned the A/C on and went to dinner. When we returned the room was at the same temperature (74) as when we left. We called the desk clerk and she advised us to unplug the unit and wait a few minutes and...

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Helpful?
Thank sunni014
kpriege, General Manager at Comfort Suites Gallup, responded to this review

First I wanted to advise all who may read this review that this is not for the Comfort Suites in Gallup. I have disputed this review so hopefully it will be removed. The Comfort Suites in Gallup prides itself on it's cleanliness and customer service (otherwise we wouldn't be the only 4-Time Platinum Award Winning Hotel in New Mexico and...

Carlsbad, California
Reviewed 25 September 2015

We have stayed in many Comfort Suites in the past, always good. This one was slightly different. First of all you can see if from the highway, it's just a bit tricky to get to. After we figured that out, checked in at front desk staff who were very friendly and helpful. I had to contact them later in the...

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Helpful?
Thank jslavender
kpriege, General Manager at Comfort Suites Gallup, responded to this review

Again another questionable review. Our hotel is located just off of I-40 at exit 26 and so easy to get too. Our coffee cups are the standard coffee cups (Styrofoam) as all hotels, so not sure on that one and we don't have a room across from the front desk with a microwave in it, so again not sure about...

Kent, UK
Reviewed 25 September 2015 via mobile

Very friendly staff. Good size room and very clean. Used the swimming pool and laundry facilities were very useful. Little touches like free coffee and cookies in the lobby give it a nice welcome feeling.

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Helpful?
Thank smudge073
kpriege, General Manager at Comfort Suites Gallup, responded to this review

We thank you so much for your kind review of our hotel. We do pride ourselves on our customer service and look forward to your return. Sincerely, Ken Riege/CHA GM

Ellisville, Missouri, United States
Reviewed 22 September 2015

We loved this motel. In addition to being clean, well maintained, and providing a good breakfast, it offered a complimentary happy hour. We were also impressed with their patriotism, as shown be photos, honors and memorabilia of local military veterans. We would definitely stay here again. We had dinner at a nearby Denny's.

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Helpful?
Thank Lyle123
kpriege, General Manager at Comfort Suites Gallup, responded to this review

Thank You so much for your review of our facility and we are so happy that you enjoyed our museum (AKA Lobby). The Comfort Suites in Gallup is honored to have our amazing display showcasing our local military and veterans and in honoring all who have served and their families. As a USAF Veteran I thank you and await your...

Linthicum Heights, Maryland
Reviewed 20 September 2015

Stayed there overnight after a long travel day. I was met by friendly front desk staff. Room was very clean and comfortable, Then I received a call from the front desk to ask if everything was fine an did I need anything nice touch. hotel was very quiet and sleep very good just what I needed. Now the next morning...

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Helpful?
Thank Jmannn42
kpriege, General Manager at Comfort Suites Gallup, responded to this review

Thank You again so much for your kind review of our lovely hotel and complimenting the front desk staff. The Comfort Suites in Gallup (New Mexico's only 4-Time Platinum Award winning hotel and recent inductee into the Trip Advisor's Hall of Fame) is honored to have our amazing display in our museum (AKA Lobby) and invite all to stop by...

Los Angeles, CA
Reviewed 19 September 2015

A very nice place to spend the night. New, clean and comfortable. It's quiet even with train tracks on one side and I-40 on the other. Oddly, even though it's one of four motels clustered off Exit 26 in Gallup (the other three look fairly new also), the only dining options within walking distance are a Denny's and a Subway...

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Helpful?
Thank Grabit177
kpriege, General Manager at Comfort Suites Gallup, responded to this review

Thank You so much for your review and yes you are right, more dinning options are needed at this end of town. However this is also part of our charm as Gallup is a small town and great dining facilities are only minutes away. Then after you have gone to one of our local restaurants you can come back to...

Anacortes, Washington
Reviewed 18 September 2015

Very clean and comfortable Motel The Lobby was a tribute to Vets The front desk staff had I don't care attitude and never smiled once. Breakfast was good. Large Parking lot for big trucks or trailers..Train tracks right there but didn't bother use.

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Helpful?
Thank peterpanjaffray
kpriege, General Manager at Comfort Suites Gallup, responded to this review

First I wanted to thank you for taking to time to complete a review and in mentioned our display honoring all veterans, military and their families. I do apologize if my staff came across that way and this will definitely be the topic of discussion at our next training meeting. Sincerely, Ken Riege/CHA GM USAF Veteran

Fallbrook, California
Reviewed 16 September 2015 via mobile

Nice, newer, clean and comfortable hotel at exit 26 off of I 40. Easy on and off. It would be great if they paved (or even graveled) the truck lot, as it wouldn't be a good place to park if it had recently rained.

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Helpful?
Thank Lori B
kpriege, General Manager at Comfort Suites Gallup, responded to this review

Thank You again for your great review of our hotel. Yes I agree the area next to the hotel can get a bit muddy when it rains/snows, but fortunately (or unfortunately I guess it all depends on how you look at it) we don't get much rain or snow so that lot is only muddy a few days out of...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
As the only 4 Time Platinum Award Winning Choice Hotel in the entire state of New Mexico and recent inductee into the Trip Advisor's Hall of Fame (only hotel in Gallup to have received this honor) you will enjoy the best hotel Gallup has to offer, but don't take my word for it, just read the reviews. Gallup, NM is known for an abundance of variety, but what you will enjoy and remember the most are our beautiful Sunrises and Sunsets, which are enjoyed by many from our spacious lobby. Remember these items when traveling through this area. Our days are mild, but because of our elevation (above 6500 ft) a jacket for the evenings, a camera, plenty of bottled water (if you don't have any, just ask at the front desk) and lots of time. Gallup, NM and the Southwest is not an area to be rushed through, so take your time and enjoy the people, the food, the shopping and the scenery, and when you return you can relax in your amazing triple sheeted bed, (only hotel in Gallup that triple sheets). As a special bonus you will enjoy looking at all our military/veterans photo's and items that are on display here. Our hotel's GM is a veteran of the United States Air Force and we are all proud of our display of photo's of local veterans, from the Navajo Code Talkers to Medal of Honor Recipients who have stayed here we cater to all military and veterans. Please make sure you present your military or veterans ID Card to ensure the best rate and to allow us to honor you with a hand shake, a "Thank You" and a "Welcome Home" along with a folded American Flag. ... more   less 

Additional Information about Comfort Suites Gallup

Address: 3940 E. Historic Highway 66, Gallup, NM 87301
Region: United States > New Mexico > Gallup
Price Range: ₹ 5,890 - ₹ 8,442 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Gallup 2.5*
Number of rooms: 66
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Also Known As:
Comfort Suites Gallup Hotel Gallup
Hotel Style:
#1 Business Hotel in Gallup
#2 Romantic Hotel in Gallup
#5 Family Hotel in Gallup
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Questions & Answers

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3 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all rooms appear equal”
 of 5 bubbles jadehawk, 8 Mar 2017 | Read review
“One of the newer properties along the Gallup tourist strip”
 of 5 bubbles W1438QNroberts, 12 Feb 2017 | Read review
“Rooms in the middle are quietest.”
 of 5 bubbles NMTraveller505, 29 Dec 2016 | Read review
“2nd or 3rd floor.”
 of 5 bubbles PersonalTravels, 23 Dec 2016 | Read review
“We're rural folks and hear planes 7 miles above and trains 5 miles away - ear plugs useful. City dwellers should be very comfortable.”
 of 5 bubbles 307richd, 7 Dec 2016 | Read review
5 of 5