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Santa Claran Hotel Casino

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176 Reviews from our TripAdvisor Community

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There are newer reviews for Santa Claran Hotel Casino
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Showing 170: English reviews
Taos, New Mexico
Reviewed 6 March 2016

My brother-in-Law, his gal, and myself had dinner on 3/5/16. The "skillet" enchiladas were absolutely terrible. My brother-in-law had beef, and his gal had chicken, neither could stomach them. The small bowl of beans were way under cooked, to the point we joked about using them in a slingshot for rabbit hunting. I had the burger with bacon, green chile,...

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1Thank thomas s
Rio Rancho, New Mexico
Reviewed 24 February 2016

The Santa Claran Hotel Casino has become very popular since my 2014 review. We continue to go monthly and enjoy each of our stays. With the popularity you now need to plan and book well ahead of time to reserve your room. Upgrading to a suite is very hard to come by as the hotel is normally fully booked. New...

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2Thank TAW52
Juan Carlos U, General Manager at Santa Claran Hotel Casino, responded to this review

Thank you TAW52 Thank you for your latest review of our beautiful Santa Claran Hotel. I am happy to learn that you are one of the regulars and keep coming because of the facilities and services but most important because of our staff. I already passed my gratitude to the employee you mentioned in your lines. I am so proud...

Reviewed 19 February 2016 via mobile

My wife and I stayed the night here and it was a very pleasant stay. The rooms are very homey. The bed is very soft and comfortable. Very clean Establishment. The hotel has a very nice lobby coffee shop. The Grill has awesome French toast. Would love to come back again and explore the history. Love it.

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2Thank Patrick T
Juan Carlos U, General Manager at Santa Claran Hotel Casino, responded to this review

Thank you Patrick T It is pretty nice to read reviews like yours. We appreciate you recent review! Feedback like yours help us to reassure that we are doing it right! Looking forward to see you on your next visit!

Albuquerque, New Mexico
Reviewed 18 February 2016 via mobile

We had a great stay at the Santa Claran. The rooms were nice and very clean. The housekeeping staff was very accommodating. Rusty was very friendly and very helpful she told us about some spots to spot and check out while we were in Northern Nm. The restaurant was good but the food was over priced. The casino needs more...

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1Thank Robert H
Juan Carlos U, General Manager at Santa Claran Hotel Casino, responded to this review

Thank you for your recent review of our beautiful hotel, The Santa Claran Hotel Casino. I am extremely happy to learn about the impact Rusty had on you during your last visit. Regarding the pricing of the food I passed the information to the proper department for review. Once again, thank you for your review and we are looking forward...

Reviewed 17 February 2016 via mobile

Great stay Very nice and clean comfortable room. Good food and nice casino. Affordable also. Highly recommend. We'll that's all I got!!! Not going make the 200 characters. Would recommend that the character number be lowered

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Thank Lila G
Juan Carlos U, General Manager at Santa Claran Hotel Casino, responded to this review

Dear Greenwood Thank you for your review! I liked it, short and sweet! Please come back soon! We will make you remember more good details about your stay! See you soon!

Corrales, New Mexico
Reviewed 15 January 2016 via mobile

We had a terrific time at the Santa Claran. Can't possibly say enough about how friendly and helpful the staff are. Everyone, from the hotel to the casino and the restaurant, went out of their way to make our time there pleasant. The room was comfortable with a nice view of the Sangre de Cristo Mountains in the distance. Wish...

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1Thank SYLVIA F
Juan Carlos U, General Manager at Santa Claran Hotel Casino, responded to this review

Dear Great Getaway!~ Thank you for your recent review of the Santa Claran Hotel! I am so happy to learn about your stay but more happy to learn about how the consistency in our service standards has play a huge part in your experience. Please come back as we are looking forward to have you with us soon! JC

Ranchos De Taos, New Mexico
Reviewed 30 December 2015

I truly enjoy staying at this hotel. The beds are comfortable, the indoor pool is nice as is the hot tub (when it's working which it tends to be down a lot) and the overall hospitality you receive from employees is wonderful. The casino is really nice even though they got rid of a lot of my favorite machines I...

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3Thank Juliajv
Juan Carlos U, General Manager at Santa Claran Hotel Casino, responded to this review

Dear Juliajv Thank you for your recent review of our hotel. I am thrill to learn about how much you like the beds, the pool, the casino and the food! I think we had made a great impact on you. I personally apologize for the situation with the pool. During the month of December when you stayed and the cool...

Santa Fe, New Mexico
Reviewed 9 November 2015 via mobile

This review is for the new Grill Resteraunt. Since it is not on TripAdvisor yet I have stayed many times at the hotel, very nice staff and rooms. Very clean. Make reservations way in advance. The new Grill Resteraunt on the other hand lacks what the hotel incorporates. The remodel job is very nice. The wait for a table is...

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2Thank robertgallegos
Juan Carlos U, General Manager at Santa Claran Hotel Casino, responded to this review

Dear RobertGallegos Thank you for your review. Please rest assure we are taking your feedback very seriously and the information has been passed to the proper department for review. At your service, Juan Carlos

Santa Fe, New Mexico
Reviewed 6 November 2015 via mobile

Patrick and Josetta are the best in the West. I feel I'm completely at home when ever I stay here. I know that I always get the best customer service from everyone who works here because they are the best. Nice people rule! The atmosphere is great thanks to the wonderful people here. Please take some time to treat yourself...

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1Thank pwr1973
Juan Carlos U, General Manager at Santa Claran Hotel Casino, responded to this review

Dear pwr1973 Thank you for your recent review of our beautiful hotel. I am glad to hear that Patrick and Josetta made the difference during your visit but knowing that you felt at home and the service is consistent throughout, that made me smile. That is exactly what we strive for and I am happy to learn that we achieved...

austin
Reviewed 26 October 2015

We had a great time at the Santa Claran Hotel and Casino. Our room was very comfortable, nice, and pleasant. The front hotel staff were all extremely pleasant and accommodating. We had a lot of fun at the casino as well. We had a very enjoyable overnight stay.

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Thank penford
Juan Carlos U, General Manager at Santa Claran Hotel Casino, responded to this review

Dear Penford. Thank you for your recent review of our beautiful hotel. It is always nice to hear about great experiences like yours! Come visit us again! See you next time!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Golf Course
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Santa Claran Hotel is conveniently located North of Santa Fe and South of Toas in the heart of Northern New Mexico. The blend of Native American, Spanish and Mexican influences are featured in this newest hotel in the North of New Mexico. With its finely appointed atmosphere, quiet surroundings, majestic views and noted hospitality and service, the Santa Claran is the best value, within minutes of the historic, natural and spiritual attractions of the Santa Clara Region. ... more   less 

Additional Information about Santa Claran Hotel Casino

Address: 464 N Riverside Dr, connected to Santa Claran Casino, Espanola, NM 87532-2515
Region: United States > New Mexico > Espanola
Price Range: ₹ 5,633 - ₹ 6,354 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Santa Claran Hotel Casino 3*
Number of rooms: 124
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Questions & Answers

Here's what travellers have asked, with answers from Santa Claran Hotel Casino staff and other travellers.
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Questions? Get answers from Santa Claran Hotel Casino staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get a room far from the elevator”
 of 5 bubbles a-tunlimitedmusic, 28 Oct 2016 | Read review
“Rooms are good even the ones close to elevator and ice machine not too much noise.”
 of 5 bubbles 433staceyy, 25 Oct 2016 | Read review
“Not much noise in any location, though right off major road. Views are best on East.”
 of 5 bubbles rebeccamJ3317RB, 7 Sep 2016 | Read review
“I can't believe that there are any good rooms for the prices charged.”
 of 5 bubbles Clogtowner, 21 Jul 2016 | Read review
“Mountain view rooms are the best!”
 of 5 bubbles mspcheco, 8 Jul 2016 | Read review
5 of 5