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Chen Sea Resort & Spa Phu Quoc

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Chen Sea Resort & Spa Phu Quoc
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886 Reviews from our TripAdvisor Community

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There are newer reviews for Chen Sea Resort & Spa Phu Quoc
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Showing 554: English reviews
Auckland, New Zealand
Reviewed 3 weeks ago via mobile

We loved our stay at Chen Sea. The staff are fantastic and take excellent care of everything. I recommend coming here if you want a peaceful relaxing couple of days away from it all. We were looking for beach and pool time after travelling around Vietnam and found Chen Sea a great place for it. The pool is gorgeous and...

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Helpful?
Thank ingrid80828
Olivier P P, General Manager at Chen Sea Resort & Spa Phu Quoc, responded to this review

Dear ingrid80828, Thank you for your very kind Review and we are very pleased to have fulfilled your expectations while experiencing the Chen Sea. Why your Review ended up as a 4 dots Review, I have no clue…. Trip advisor dark mysteries. Thank you as well to share your feeling on this Forum. And yes we found Winnie, smile…. In...

Reviewed 3 weeks ago via mobile

Property in superb condition, beach, pool and restaurant all great. We loved our stay in the sea view bungalow. Very spacious, clean and fitted with modern amenities. Service impeccable and with a smile. Waking up and going for a dip in the ocean before (excellent) breakfast as morning ritual, followed by relaxing throughout the day in pure luxury.

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Helpful?
Thank Mark v
Olivier P P, General Manager at Chen Sea Resort & Spa Phu Quoc, responded to this review

Dear Mark v, Thank you so much for your wonderful review of the Chen Sea and for sharing your experiencing on this Forum. We are so glad to have matched your expectations and particular our “smiling” service from the Team. They all are adorable in fact, doing their best to please our Guests, even when they do not speak English....

San Francisco, California
Reviewed 3 weeks ago via mobile

I'm almost reluctant to not write a review to keep this little gem a secret. When you see the word resort in the title it can throw up memories of Disneyland like vacation where children run wild and you're dealt the hand of obnoxious tourists. Not the case here at Chen Sea. This is more of a retreat than a...

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1Thank tplbrown
Olivier P P, General Manager at Chen Sea Resort & Spa Phu Quoc, responded to this review

Dear tplbrown, I love your Review, and it is not for the score that you generously gave us, and it is not as well because your experiencing of the Chen Sea was a great one. I love your Review because you say few things that I really hope will help future Visitors. Those following our account here in this Forum,...

San Jose, California
Reviewed 4 weeks ago

SERVICE: 5 out of 5 The employees were gracious and very accommodating. In the restaurant they were very courteous and catered to our needs. Anything along the resort, i.e. Kayaking, towels, room service, check in, was superb! They were very helpful and nice. FOOD: 2.5 out of 5 I'm going to preface this with saying I care a great deal...

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2Thank theclassic1
Olivier P P, General Manager at Chen Sea Resort & Spa Phu Quoc, responded to this review

Dear theclassic1, Thank you for your Review and somehow we understand your disappointment and you have not been impressed. It is nearly “funny” to read your interesting Review from San Jose just after reading the one from San Francisco. First of all thank you to recognize how nice our Team is, as this is really true, we did set up...

Reviewed 29 September 2016 via mobile

If you're looking for something a little more authentic and true to Vietnamese culture, but still want the facilities of a 5 star resort then this is the place for you. It has a beautiful infinity pool, decent international cuisine, a beautiful clean beach (although don't expect white sand and bright blue waters, however that's definitely available on the island)...

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3Thank jvdes
Olivier P P, General Manager at Chen Sea Resort & Spa Phu Quoc, responded to this review

Dear jvdes, Thank you for your nice Review of the Chen Sea and yes indeed we are not a “typical resort”. We are a Resort with a human size, a human touch and a unique location. When you come to Phu Quoc during the Monsoon the only way to have crystal waters is to go to the East Coast which...

London, United Kingdom
Reviewed 24 September 2016

Our stay was awesome there although we had one day raining, the satff was very attentive, impecable rooms, huge and pretty. Bath in the terrace with hot water. Amazing pull to watch the sea. Food was excellent and I will always remember how tasty it was. Better breakfast ever! Huge selection of fresh food. I will only improve the space...

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Thank Bea K
Olivier P P, General Manager at Chen Sea Resort & Spa Phu Quoc, responded to this review

Dear Bea K, The Dream Resort thanks you so much, smile… We are so glad to have exceeded your expectations and obviously your experiencing has been a great one. When our Guests praise the Chen Sea in the Reviews, very often, they make some little remarks, and sometime those remarks pass as details… But I do not agree… Little details...

Reviewed 22 September 2016 via mobile

Arrived at the airport in Phu Quoc we have been picked up by Chen Sea resort airport service. As soon as we met our driver we've already got some water and fresh towels for refreshing us a little bit. First impression of resort was gorgeous and so it was the whole stay. Food is delicious, staff extraordinary friendly, rooms are...

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Helpful?
Thank Nicole V
Olivier P P, General Manager at Chen Sea Resort & Spa Phu Quoc, responded to this review

Dear Nicole V, What a fabulous positive Review of our Resort and we are sincerely happy that you enjoyed your experiencing of the Chen Sea. Yes our Team of Employees is great and super friendly, helpful too I could add. As usual Chef Igor will love your comments on his food, smile…. Just a little comment… I would like so...

Reviewed 17 September 2016 via mobile

We stayed for three nights at the Chen Sea Resort during the low season in September. With fresh fruit brought to our room each morning and wonderful staff, it really felt like luxury. Some details to be aware of: - There are very few restaurants around the hotel in low season. The food at the hotel was amazing so we...

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Thank Oliver E
Olivier P P, General Manager at Chen Sea Resort & Spa Phu Quoc, responded to this review

Dear Oliver E, I know that perception is reality but I’ll have to give you some information about our Tennis court. First thank you very much for your very kind Review of our Resort and I am really happy that your experiencing of the Chen Sea has been so fulfilling. Of course our dear Chef Igor didn’t miss on your...

Lyon, France
Reviewed 14 September 2016 via mobile

Chen Sea I am arrived in the hotel the 30th August. You cannot imagine my face when I saw the swimming pool empty. So I spend 2 weeks in Vietnam, this hotel was my last stop and It was my biggest investment it term of money of my holidays in order to relax and chill. It was clear for me,...

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Thank Romain M
Olivier P P, General Manager at Chen Sea Resort & Spa Phu Quoc, responded to this review

Dear Romain M, Thank you for your positive Review of the Chen Sea and you compliments to us far exceed the little problems and the lack of professionalism, smile… The reason why we didn’t inform you ahead is because we really though that it would be ready. Before your arrival, three times we filled it up, to vacuum it the...

Dublin, Ireland
Reviewed 13 September 2016 via mobile

When we arrived here we were shocked and really disappointed to see that the swimming pool had no water in it. One of the reasons we had booked this resort was the amazing swimming pool so arriving to it empty wasn't an ideal start. Luckily things got better from there. We were upgraded from a beach view villa to a...

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Helpful?
Thank silowry2000
Olivier P P, General Manager at Chen Sea Resort & Spa Phu Quoc, responded to this review

Dear silowry2000, Thank you so much for your beautiful review of our Chen Sea. You enjoyed the experiencing of our Resort, and this is what you will keep in your memory. We apologize for the Pool but it was impossible to manage it better. 2 months delay is quite rare and never forecasted. We have not been lucky on this...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Beachfront
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Free Breakfast
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Chen Sea Resort & Spa Phu Quoc, a 4* hotel, with its only 36 Villas offers to its guests a secluded and private location surrounded by the jungle and overlooking the Gulf of Thailand. The clients will enjoy the private beach and the water activities such Beach Volley, Kayaking, Snorkeling, Sailing, Windsurfing. The resort offers as well a tennis court, cooking class, bikes and Tours/Excursions. If you just want to lay down, you will find many sunlounge at the beach, in the garden and at the infinity pool's deck. For a total relaxation, you can pamper yourself at the Chen Sea SPA. The restaurant serves a mediterranean cusine and Vietnamese specialities.The chef and his team can also tailor a special menu according to individual requests. The Chen Sea Resort & Spa is also perfect for honeymooners and to organize your wedding at the beach. ... more   less 

Additional Information about Chen Sea Resort & Spa Phu Quoc

Address: Bai Xep, Ong Lang | Cua Duong, Phu Quoc Island, Phu Quoc Island, Vietnam (Formerly Chenla Resort & Spa)
Region: Vietnam > Kien Giang Province > Phu Quoc Island
Price Range: ₹ 12,995 - ₹ 43,113 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Chen Sea Resort & Spa Phu Quoc 4*
Number of rooms: 36
Reservation Options:
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Also Known As:
Chen Sea Resort And Spa
Chen Sea Hotel Phu Quoc Island
Hotel Style:
#4 Luxury Hotel in Phu Quoc Island
#4 Top resorts Hotel in Phu Quoc Island
#5 Spa Hotel in Phu Quoc Island
#7 On the Beach Hotel in Phu Quoc Island
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Questions & Answers

Here's what travellers have asked, with answers from Chen Sea Resort & Spa Phu Quoc staff and other travellers.
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Questions? Get answers from Chen Sea Resort & Spa Phu Quoc staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are incredible. Choose any of them.”
 of 5 bubbles JPFISCHER2016, 7 Dec 2016 | Read review
“Book a Beachfront Villa”
  • View from a Beachfront Villa
  • view from a Seaview Villa (second row)
  • View from a Seaview Villa (second row)
 of 5 bubbles WalterS833, 24 Nov 2016 | Read review
“Choose beach front villa for best access to beach”
 of 5 bubbles Clairette, 22 Nov 2016 | Read review
“the villas with the jacuzzi are the best”
 of 5 bubbles cristinapirespinto, 21 Nov 2016 | Read review
“If you want to truly relax come to this Resort.”
 of 5 bubbles 322beak, 24 Sep 2016 | Read review
5 of 5
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