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Lewis Grand Hotel

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Lewis Grand Hotel
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335 Reviews from our TripAdvisor Community

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Showing 305: English reviews
Bangkok
Reviewed 5 days ago NEW

The hotel looks good on the outside. The pool is nice. The rooms are sadly lacking. From appearances, they look OK. Nothing special, but OK. What fails in the room is the lack of hot water. They warn you that you have to wait from 10-20 minutes for hot water (see the photo from inside the bathroom), but when it...

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Helpful?
Thank Jonathan B
Taipei, Taiwan
Reviewed 5 days ago NEW

it is located at the middle section of the Don Juico Ave (21 St). The building is in white color and spectacular. For the guests aiming the nightlife in walking streets, it will have a short distance with tricycle access. The east area is the main walking streets. The west area has some mid and small sizes bars. The interior...

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Helpful?
Thank advance1234
Manila, Philippines
Reviewed 1 week ago via mobile

My wife booked 5 rooms for our wedding preparation night. The receptionist when we arrive in the hotel was not even smiling. The concierge were helpful though. The rooms were fine but not worthy for a 4 star hotel. I know cause I'm an auditor for 5 star hotels and restaurants for 2 years in Dubai. I stayed on their...

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Helpful?
1Thank DaniloNano
Puyallup, Washington
Reviewed 2 weeks ago

This is my first time to the Philippines and my friends second time. My friend stayed at the LGH first time around and liked it so much that's where we stayed this time. ALL OF THE HELP IS GREAT! From the front desk ladies to the restaurant crew to the Door/ transportation guys and even the housekeeping group. They are...

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Helpful?
Thank divrbud98
lewisgrandhotel1, General Manager at Lewis Grand Hotel, responded to this review

Thank you very much for writing such a thorough and positive review. We are glad to know that you have a pleasant time with us. We very much appreciated your great feedback for all aspects of your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this...

Chiang Mai, Thailand
Reviewed 3 weeks ago via mobile

I have had the pleasure of staying at Lewis Grand 4 or 5 times now and it is still for me at least the nicest hotel in the Angeles area. I m very sad to report that it has somewhat deteriorated since my previous visit some 8 months or so ago. The rooms are looking very old and worn and...

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Helpful?
Thank TongThaid
lewisgrandhotel1, General Manager at Lewis Grand Hotel, responded to this review

Please accept our sincere apologies for your disappointment at your recent stay at our Hotel. We are extremely concerned to read your comments with regard to your overall experience at the hotel. Please rest assured that we are taking the appropriate measures to address the problems received from our staff and facilities and prevent occurrence. We are now ongoing with...

Singapore, Singapore
Reviewed 5 weeks ago

We had our daughters 18th Birthday celebration here just a week ago. I did not know what to expect but must admit was very pleasantly surprised and we had a fabulous evening. I would not say everything was 100% perfect.........it never is but have to thank Diane and Charmaine for ensuring the special memories we had we will to cherish....

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Helpful?
Thank oopsvanman
lewisgrandhotel1, General Manager at Lewis Grand Hotel, responded to this review

Dear Mr. Jeynes, Thank you for your most kind review. We very much appreciate your comments regarding your stay and experience at Lewis Grand Hotel. Thank you particularly for praising efforts of our colleagues, Diane and Charlene from Sales & Marketing Department. Thank you for complementing our food, hotel facilities but most of all our dedicated employees.. I will share...

Reviewed 2 November 2016

Lewis Grand Hotel stands for its name, the grand entrance, grand stairs and high ceiling and big rooms. But its all at the outset. Their towels in particular their hand towel are worn out though the towels are new. The sofa is also not as good as new as well as the sofa in the lobby. The sofas in the...

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Helpful?
Thank noie99
lewisgrandhotel1, General Manager at Lewis Grand Hotel, responded to this review

Please accept our sincere apologies for your disappointment at your recent stay at our Hotel. We are extremely concerned to read your comments with regard to your overall experience at the hotel. Please rest assured that we are taking the appropriate measures to address the problems received from our staff and prevent occurrence. We are now ongoing with our renovations...

Mabalacat, Philippines
Reviewed 1 November 2016 via mobile

I like the hotel because its cozy and elegant. The stairs is beautifully designed and the ceilings. It was quiet and relaxing especially at the pool area on the tent. Meals are also served there at the tent as per request. My son swim and he loves it though color blue is visible on his knees and elbows when he...

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Helpful?
Thank Fritzie D
lewisgrandhotel1, General Manager at Lewis Grand Hotel, responded to this review

Thank you very much for choosing Lewis Grand Hotel! We sincerely appreciate your gracious comments that you have shared on TripAdvisor. It gives us great pleasure to note that we were able to provide you with a service that exceeded your expectations. Your compliment on our facilities particularly the stairs and ceilings has been shared with the entire team. We...

Planet Venus
Reviewed 30 October 2016

Actually, i would rate this hotel as 4-5 stars. The room and bed was spacious and comfy. Although we were given a smoking room, there were no traces of smoke clinging to furniture or curtains. The water pressure was good, airconditioning was working and despite the hotel being busy, it was relatively quiet in our room. The front desk staff...

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Helpful?
Thank 5,678
lewisgrandhotel1, General Manager at Lewis Grand Hotel, responded to this review

Thank you for your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. We very much appreciate that you have chosen Lewis Grand Hotel as part of your itinerary. Thank you for taking the time to tell us about your experience at Lewis Grand Hotel. Please rest assured that...

Brisbane
Reviewed 27 October 2016

I booked a corner room. On arrival it became unavailable. I was 'upgraded' to a lesser room that was slightly bigger. Room was ok. Shower fittings were knocked up by a local. (see photo) Complimentary parking was in the muddy spare lot next to the hotel. Front desk staff were helpful and smiling. Looking forward to a delicious hotel breakfast...

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Helpful?
Thank Steve17Brisbane

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
Official Description (provided by the hotel)
THE LEWIS GRAND HOTEL - Where entertainment is magnified, cultures meet, and Angeles City style is redefined. Nestled between the world famous upper and lower Field Avenue, the hotel offers its customers absolutely the finest Hotel accommodations Angeles City currently has to offer. The Hotel is tourist friendly and offers an atmosphere that is exciting and at the same time soothing and comfortable. It is driven by the qualities of its international and local guests, serving as a get away oasis for those in search of the purest comforts. ... more   less 

Additional Information about Lewis Grand Hotel

Address: Don Juico Ave | Malabanias, Angeles City, Luzon 2009, Philippines
Region: Philippines > Luzon > Central Luzon Region > Pampanga Province > Angeles City
Price Range: ₹ 3,993 - ₹ 8,393 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Lewis Grand Hotel 4.5*
Number of rooms: 69
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Orbitz, Priceline, Agoda, HotelTravel.com, Travelocity and Odigeo so you can book your Lewis Grand Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#3 Business Hotel in Angeles City
#11 Spa Hotel in Angeles City
#13 Luxury Hotel in Angeles City
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Questions & Answers

Here's what travellers have asked, with answers from Lewis Grand Hotel staff and other travellers.
8 questions
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Questions? Get answers from Lewis Grand Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The side that looks towards the mountain...view and gets less sun streaming into room.”
  • Super moon from November looking towards the mountain
 of 5 bubbles divrbud98, 19 Nov 2016 | Read review
“Quite rooms on the south but without views. Rooms beside the pool is better I think though a little bit pricey.”
 of 5 bubbles noie99, 1 Nov 2016 | Read review
“High floors are smoking rooms”
 of 5 bubbles 5678, 30 Oct 2016 | Read review
“Order a room without complimentary breakfast- eat out.”
 of 5 bubbles Steve17Brisbane, 27 Oct 2016 | Read review
“If you need quiet ask to be at the back facing away from the pool. If you want a nice view the pool and garden is very nice”
  • After moving to the second room they tried to make up a bit for all the trouble we experienced
 of 5 bubbles PDRoberts, 8 Oct 2016 | Read review
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