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We booked and paid for 3 bedroom with private pool villa for 5 nights here. Upon arriving, we were shocked that the villa was so horrible. Poor maintenance, rusty wall, lots of insects, stinky smell around the bathrooms. The whole villa is just a nightmare....More
Thank Ferdy B
Response from Bali S, Guest Relations Manager at Bali Swiss VillaResponded 9 September 2016
Dear Mr/s Ferdy,
Thank you for staying in our villa.
We are very sorry you have to experience such condition. As the courtesy we have refunded the 4 nights of your non-refunded booking.
We have noted your complains about the villa and we do our...More
Bfast was not nice ate out every morning due to the fact bfast options were not great. There was no hot water to have a shower which you want when you are in Bali and no phone service to ring out and the aircon was...More
I really love this villa so much , cause i feel comfortable stay here . Good hospitality , nice place , near from crowd city , Private pool , large bedroom, family room and many more facilities. I enjoy stay here , this villa is...More
Based on certain reviewers from here and expedia, there has been mixed reviews. First hand the villa we were given was not up to scratch. As we arrived, we noticed there was no security guards (which is a need for a place with such an...More
We booked 26 days in the 2 bedroom Villa at the Bali Swiss - We loved the staff and all the help that they gave during our stay. The owner needs to be aware that the decking at the pool desperately needs fixing (boards around...More
Hello, Foods and drinks are very easy to get if you stay here. There are many restaurants that have delivery services if you need to order them. The staffs will be gladly assist in finding the restaurant or ordering the... More
Hello, Foods and drinks are very easy to get if you stay here. There are many restaurants that have delivery services if you need to order them. The staffs will be gladly assist in finding the restaurant or ordering the foods for you. And, shall you want to go to restaurants, there are some good and nice restaurants that are quite near as well, such as Ultimo restaurant which is only 1.5 kilometers in distance (or about 20 minutes walk).