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Well after reading all the bad reviews I was a little worried . But once I arrived and meet Caroline I knew this was going to be a great base to spend my holiday . The room was in a very good order and a...More
I want to reinforce my opinion and answer the management of villa respon. Thats true that i book the villa for party, but i told the management of villa or manager on duty in this villa (ms. Caroline) when i book this villa. From the...More
This villa is very dirty. Villa service is bad. This villa is not organized and not managed properly. The on duty manager or his marketing are not professional to handling guest. Be careful if u want to hold the event here, because when u booking...More
Thank A TripAdvisor Member
Response from Bali S, reservation manager at Bali Swiss VillaResponded 19 May 2017
Dear Ms Julia,
We are very sorry that we have to bring this problem here after we thought we've dealt with you in the villa at the moment.
The villa at the time you're check in is still in cleaning process because at that time...More
The rooms were dirty the linen dirty, everyday the electricity failed one night they were unable to restore it at all, the sheets were changed once during the 7 day stay. There were no towels for 3 days. The decking was broken and not repaired....More
Response from Bali S, online reservation manager at Bali Swiss VillaResponded 19 May 2017
Thank you for bothering yourself to leave us a review.
We are very sorry that you have to experience uncomfortable stay with us.
We've taken notes to things you've pointed out and have now managed to repair here and there as well as...More
This villa is spacious and great for big family. It was ok but they need to little bit retouch for the villa. not the design but for electricity , floor, the wall. I stayed in 3 bedroom villa but the living room is too dark,...More
Thank alicia s
Response from Bali S, Guest Relations Manager at Bali Swiss VillaResponded 8 February 2017
Thank you very much for taking time to review us. It means a lot.
We've noted your concern on our villa's electricity, floor and wall. We've started to repair here and there. Our villa will look like a new soon.
We'd be happy...More
Hello, Foods and drinks are very easy to get if you stay here. There are many restaurants that have delivery services if you need to order them. The staffs will be gladly assist in finding the restaurant or ordering the... More
Hello, Foods and drinks are very easy to get if you stay here. There are many restaurants that have delivery services if you need to order them. The staffs will be gladly assist in finding the restaurant or ordering the foods for you. And, shall you want to go to restaurants, there are some good and nice restaurants that are quite near as well, such as Ultimo restaurant which is only 1.5 kilometers in distance (or about 20 minutes walk).