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Highly disappointing! Villa is in good need of proper clean and renovation. Air con broken all week, freezer broken, dishwasher broken and falling apart. Stained lounges, overall dirty villa. All of this information told to staff and not one thing done about it. Don't waste...More
Thank Nadia T
Response from SUNSETMANSIONGROUP, General Manager at Bugan VillasResponded 1 May 2017
Dear Nadia T,
Thank you for taking the time to share your feedback here. I regret to learn that your stay with us did not fully meet your expectations. Allow me to apologies for any inconveniences caused by the inconsistent service standards you encountered in...More
Due to our budget we only spent 1 night in villa, but its totally worth it!
The staff is very helpful and even give us so many suggestion for our trip even we didnt ask her. The space is so big, we love the pool!...More
1 Thank Erica L
Response from SUNSETMANSIONGROUP, General Manager at Bugan VillasResponded 18 July 2016
Thank you for sharing your wonderful review Erika L.
I am happy to hear that you enjoy your recent stay in BALI BUGAN VILLAS.
The spacious room with private and beautiful pool make your stay are memorable.
It’s our joy to honor and delivery service...More
We had an amazing experience at Bugan Villas. The Villa is super nice, private, beautiful and all at a very affordable price! We strayed for 4 nights and we would definetely come back. The staff are super helpful and attentive, beautiful energies all around. We...More
Thank Lupe P
Response from SUNSETMANSIONGROUP, General Manager at Bugan VillasResponded 22 December 2016
Dear Lupe P,
Thank you for sharing your valued feedback on TripAdvisor.
Though I am glad to note that you enjoyed and had an amazing experience at your appointed accommodation in BUGAN VILLAS. I am also happy to hear that our Team Members’ service standards...More
The most Unperfect holiday with my family in bali, how come the picture very nice and when we come what we get ? Old,Dirty,and bad service from staff.
Anyway we hope nobody get surprise like what we getMore
Response from SUNSETMANSIONGROUP, General Manager at Bugan VillasResponded 1 December 2016
Thank you for taking the time to share your feedback here. I regret to learn that your stay with us did not fully meet your expectations.
Please be assured that this matter has been urgently highlighted to team member to review for improvements....More
We booked 2 nights at Bugan Villas and we were not disappointed in our Villa.
The interior does need a bit of work yet who goes on a holiday to Bali and spends all their time inside.
The Villas are in an excellent location, walking...More
Response from SUNSETMANSIONGROUP, General Manager at Bugan VillasResponded 25 August 2016
Dear tahdvo bunbury,
Thank you for sharing your valuable feedback on TripAdvisor.
Though I am glad to note that you enjoyed your appointed accommodation in BALI BUGAN VILLAS. Location wise is very strategic closed by to Petitenget Beach and some of famous restaurant and bar...More
US$ 80 - US$ 148 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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