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Erinvale Estate Hotel

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260 Reviews from our TripAdvisor Community

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Showing 238: English reviews
Newport
Reviewed 13 March 2016

My title sums it up! Beautiful setting, great menu and food. Rooms decent but need some upgrading and many things not working in room. Staff lovely but sub standard service and clearly not managed. However the location and setting make up for the problems!

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Helpful?
Thank Michel W
ErinvaleHotel, General Manager at Erinvale Estate Hotel, responded to this review

Thank you for your review of our hotel after your recent stay with us. First and foremost I would like to apologise most sincerely that not all our services and standards met your expectations. With regards to your comments about "many things not working in the room", I would like to assure you that any issues brought to the attention...

Cape Town Central, South Africa
Reviewed 7 March 2016

We're a group of senior golfers, well travelled in S. Africa. Stayed at Erinvale for the luxury experience. Overall what we expected, it's not cheap but we it's secure (a must for first time travellers) and provided good facilities. Breakfast excellent. Most other residents were senior north europeans so not much of an African experience. A couple of niggles: -...

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Helpful?
Thank Clive M
ErinvaleHotel, General Manager at Erinvale Estate Hotel, responded to this review

Thank you very much for your review of our hotel after your recent stay with us. I am delighted to hear that our hotel and its services and comforts, met and exceeded your expectation, and in particular that you enjoyed our superb and extensive breakfast buffet. With regards to your comment on the smoking area which is our Pub and...

Bishops Stortford
Reviewed 4 March 2016

After 2 years we returned to The Erinvale Hotel to find the same friendly staff still there. All so friendly and smiling, the effort from the staff to make your stay memorable is exceptional. We are arrived to find the reception staff in their new uniforms and it's quite apparent the Hotel has made great strides to improve their image....

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Helpful?
Thank GolferVC
ErinvaleHotel, General Manager at Erinvale Estate Hotel, responded to this review

Thank you very much indeed for your wonderful and most detailed review of Erinvale Estate Hotel and Spa. What a delight to read your comments, and indeed a pleasure to have hosted you again. I am indeed very proud to have such a wonderful team of both dedicated and professional staff, who are always fully committed to providing service excellence...

Welland, United Kingdom
Reviewed 29 February 2016

We ate here on Valentines day this year. It was booked by some friends who spend 3 months per year in S.A. as a safety net so we were fed that night. The day was one of the cooler ones during our stay but we still ate outside and the location was calm enough to remain warm throughout. The hotel...

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Helpful?
Thank RBonthemove
ErinvaleHotel, General Manager at Erinvale Estate Hotel, responded to this review

Thank you very much indeed for your review of the Valentines evening spent with us. I am delighted to hear that you have enjoyed this wonderful event with us, and that this was truly special and memorable for you. Indeed we are very fortunate to be located in such a wonderful area with the beautiful wine farms and the Erinvale...

Dubai, United Arab Emirates
Reviewed 26 February 2016

Cute little place with beautiful surroundings. The staff in Erinvale were extremely friendly and very helpful especially the house keeping staff. The bar food is really good and cheap and the hotel offers free parking and wifi.

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Helpful?
Thank LaarniG
ErinvaleHotel, General Manager at Erinvale Estate Hotel, responded to this review

Thank you very much indeed for your review of our hotel after your recent visit. I am delighted to hear that you have enjoyed your stay with us. We are very proud to have a wonderful and dedicated team who are passionate about service and friendliness and the do try to make our guests feel welcome and at home at...

London, United Kingdom
Reviewed 25 February 2016

Stayed at the Erinvale for 2 nights in the Executive Suite which is a spacious self-catering room with its own kitchenette, king size bedroom, en-suite bath/shower, lounge and terrace. Located at the back of the hotel close to the chapel. Staff are very helpful and friendly, attended to every request we made and made us feel very welcome and special....

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Helpful?
Thank Mish77_uk
ErinvaleHotel, General Manager at Erinvale Estate Hotel, responded to this review

Thank you most sincerely for your most detailed and positive review of our hotel after your recent stay with us. What a delight to hear that you have enjoyed your stay in our beautiful and private Suite, as well as our restaurants, Spa and other extensive facilities and services on offer. It is such a pleasure to hear that this...

Western Cape, South Africa
Reviewed 12 February 2016 via mobile

My partner and I were given a gift voucher for the spa and we enjoyed every second of it.The staff are exceptional and the food is excellent. It was our first time here and we are definitely going to return.Highly recommended.

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Helpful?
Thank Frankie H
ErinvaleHotel, General Manager at Erinvale Estate Hotel, responded to this review

Thank you very much indeed for your most positive review of our beautiful Spa and for your comments with regard to our staff and food on offer. We are so delighted to hear that this was a special and memorable day for you, and that our staff and services met and exceeded your expectations. We look forward to being your...

Koblenz, Germany
Reviewed 11 February 2016

all people who works ther are friendly , and if you want soemthing you get in a few minutes ..at brealfast at lunch at dinner erverywhere best service from each person the rooms are great the beds are good all ok .

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Helpful?
Thank 787Michael787
ErinvaleHotel, General Manager at Erinvale Estate Hotel, responded to this review

Thank you very much indeed for your most kind and positive review of Erinvale Estate Hotel and Spa. It is a great pleasure to hear that our staff have once again delighted our most valued guests, and indeed that you enjoyed the room comforts and the services on offer. I will most certainly pass your positive comments on to my...

Somerset West, South Africa
Reviewed 9 February 2016

A Saturday lunch under the trees in the sweltering heat is just the right thing t do. We tried the trusty hamburger this time and it was spot on. Despite a busy schedule ( we saw a wedding party on the lawn) and were told that they were preparing for a 70th birthday celebration the service was excellent and it...

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Helpful?
Thank Olga L
ErinvaleHotel, General Manager at Erinvale Estate Hotel, responded to this review

Thank you very much indeed for the most positive comments with regards to your lunch on Saturday. It is particularly delightful to hear from our regular guests that they continue to enjoy our superb food and the personal and attentive service they receive. We look forward to welcoming you back to your "home away from home" in the very near...

Johannesburg, South Africa
Reviewed 9 February 2016 via mobile

Not sure if my room was smaller than the normal but comfortable beds and spacious bathroom gave a luxury feel to what really was probably an old stable. The setting is lovely and romantic but can cater for families and business. Lovely golf course and spa compliment ample amenities. Restaurant serves great meals with great service. Our room suffered an...

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Helpful?
1Thank DazzaB777
ErinvaleHotel, General Manager at Erinvale Estate Hotel, responded to this review

Thank you very much indeed for your most positive review of our hotel after your recent stay with us. First of all I would like to apologise most sincerely for the air conditioner breakdown you experienced on your last day. I do hope that this did not deter too much from your stay with us. We were delighted to hear...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Breakfast included
  • Business Centre with Internet Access
  • Concierge
Official Description (provided by the hotel)
Steeped in history, surrounded by the majestic Hottentots Holland Mountains, the Erinvale Estate Hotel & Spa offers distinctive and captivating hospitality. The property is only 40 minutes from Cape Town and 20 minutes from Cape Town International airport. Guests are a stone's throw away from a world of outdoor and leisure activities and have access to golf, spa, wine, chocolate and olive tasting at famous estates, in the 'Heart of the Helderberg'. The neighbouring Gary Player-designed Erinvale Golf Course offers a unique golfing challenge to all levels of players. The Erinvale Estate Spa is operated by the Lurra Spa and Wellness Group. ... more   less 

Additional Information about Erinvale Estate Hotel

Address: 1 Erinvale Avenue | off Lourensford Road, Somerset West 7130, South Africa
Region: South Africa > Western Cape > Cape Town > Somerset West
Price Range: ₹ 7,379 - ₹ 17,440 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Erinvale Estate Hotel 4*
Number of rooms: 57
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Also Known As:
Erinvale Estate Hotel Somerset West, Cape Town
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Questions & Answers

Questions? Get answers from Erinvale Estate Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“40+ numbered rooms are quieter.”
 of 5 bubbles R4675BKkarenh, 13 Jan 2017 | Read review
“We had a garden terrace room which had a lovely outside seating are to enjoy the sunshine.”
 of 5 bubbles CharlPit81, 7 Dec 2016 | Read review
“Great hotel if you are in the area, close enough to the wine route.”
 of 5 bubbles C3908IXrichardp, 1 Nov 2016 | Read review
“some rooms have their own patios- with a small garden overlooking the central lawn. There is no lift to the rooms on the second floor.”
 of 5 bubbles pretoriamariev, 27 Oct 2016 | Read review
“Different houses. And some suites ask and they will tell you.”
 of 5 bubbles janicel692, 25 Aug 2016 | Read review
5 of 5