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NH Cape Town The Lord Charles

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209 Reviews from our TripAdvisor Community

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There are newer reviews for NH Cape Town The Lord Charles
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Showing 186: English reviews
Cape Town Central, South Africa
Reviewed 30 October 2016 via mobile

Stayed The Weeknd over in Somerset west as had a wedding to attend. We found the hotel online, as we prefer hotels to guest houses. Pricing we felt a tad on the high with our room costing us close to 1600 rand and breakfast option seemed a bit high for my wife who would only have muesli for about 180...

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Helpful?
Thank Asierra
lordcharles9, General Manager at NH Cape Town The Lord Charles, responded to this review

Dear Asierra Thank you very taking the taking the time to review your most recent visit to our hotel. I am very glad to read that you enjoyed your quick visit. Thank you for your mentions of our great location, spacious room and our friendly staff. We look forward to welcome you back to NH Cape Town The Lord Charles...

Minneapolis
Reviewed 28 October 2016

Arrived late after a long flight into CPT. This hotel is in a garden like setting about 20 minutes drive from the airport in a nice suburb of Cape Town, en route to wine country. Front desk were friendly and efficient. Room was a good size, with all the amenities one could need. My room also came with a nice...

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Helpful?
Thank winwolf56
lordcharles9, General Manager at NH Cape Town The Lord Charles, responded to this review

Dear Guest I am delighted to read that you have enjoyed your stay at our establishment. Thank you for mentioning some of our best attributes such as our great location, spacious rooms, excellent breakfast and our wonderful staff. I will make sure I pass on your good words to the rest of the staff so they know their hard work...

Reviewed 27 October 2016

Myself and my best friend came to the NH Lord Charles for a quick catch up session, as she lives in Grahamstown and came down for a week. We were looking forward to a night of pampering and being able to catch up in a beautiful setting. The NH Lord Charles did not disappoint. From an easy, seamless check-in, to...

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1Thank PanchoLibre
lordcharles9, General Manager at NH Cape Town The Lord Charles, responded to this review

Dear Guest I am delighted to read of your amazing experience you had during your last stay at our hotel. I am very glad we could assist with all your enquiries. Thank you for also mentioning what a great job our staff did, as we pride ourselves in always going the extra mile to keep our guests happy and to...

Reviewed 26 October 2016

The Card system for the doors need to be replace not functioning properly .The Food is not up to standard .Dinner is of poor quality and very little .The rooms where only cleaned after 14h30 in the afternoon ,This is not acceptable. Overall rating is poor

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Thank Thea B
lordcharles9, General Manager at NH Cape Town The Lord Charles, responded to this review

Dear Thea Thank you for taking the time to review you most recent visit to our hotel. Your feedback is highly valued as we use this to maintain and improve, where necessary, our level of service and facilities. I apologize for any inconvenience caused during your stay. We have taken your concerns into account and have taken action where necessary....

Reviewed 23 October 2016

I stayed there for a couple of days for a conference in February 2015. That's summer in South Africa. This is a large resort with many rooms but no second floors. All rooms are at the bottom, and my room was quite a long walk from the reception area. The food was very good and so was the pool. There...

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Thank forbusinesstravel
lordcharles9, General Manager at NH Cape Town The Lord Charles, responded to this review

Dear Guest Thank you for taking the time to share your feedback with us regarding your visit to our establishment in February. I am delighted to read that you enjoyed your stay with us. Thank you for mentioning what a great job our chefs did with the food as well as our great facilities we have onsite or close by....

Madrid, Spain
Reviewed 23 October 2016

My wife and I spent a weekend at the NH The Lord Charles in order to explore the winelands from a different perspective, while relaxing at the hotel premises. The staff (both reception, restaurants and cleaning) were absolute professionals providing a distinguished and charming treatment. The facilities of the hotel are outstanding, spacious and classy. Moreover, R44 is extremely close,...

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Helpful?
Thank Alvaro D
lordcharles9, General Manager at NH Cape Town The Lord Charles, responded to this review

Dear Alvaro I am thrilled to read such great feedback. We are extremely proud of our staff so thank you for mentioning what an outstanding job they have done. Thank you for also mentioning some of our other attributes such as our great location, outstanding facilities and relaxing environment. We look forward to see you again soon at NH Cape...

South Africa
Reviewed 18 October 2016

This hotel is beautiful and well maintained and is a short way from the beach. the food is great and well presented and the buffet breakfast is awesome. the gardens are set out beautifully and the pool area is stunning

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Thank southafricajane
lordcharles9, General Manager at NH Cape Town The Lord Charles, responded to this review

Dear Jane I am delighted to read your positive feedback regarding your most recent visit to our establishment. Thank you for mentioning some of our wonderful qualities such as our beautiful and well maintained hotel and grounds, our lovely food and great facilities. We look forward to welcome you back in the near future to enjoy another great stay. Warmest...

Somerset West, South Africa
Reviewed 13 October 2016

Everytime I have been at the Lord Charles it has been a wonderful experience. I have spent many lovely overnights and I also had my 80th birthday there with my family and friends. As a member of the Executive Club, of which I have been a member for many years, I always use my overnight stay with a friend. This...

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Thank cruises2011
lordcharles9, General Manager at NH Cape Town The Lord Charles, responded to this review

Dear Doreen Thank you for taking the time to give us such positive feedback regarding your most recent visit to our hotel. I am very sorry to read about the passing of your friend and on behalf of the whole team we want to extend our condolences. Thank you for mentioning what a great job our staff did as well...

Somerset West, South Africa
Reviewed 12 October 2016

My husband and I spent a night at the Lord Charles with several of our friends for a charity ball last year. We spent some time before the event at the swimming pool where we had a snack lunch. The food was brilliant, but the service was a little sporadic. Our room was beautiful, and although there was no plug...

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Helpful?
Thank marlisedaniel
lordcharles9, General Manager at NH Cape Town The Lord Charles, responded to this review

Dear Marlise Thank you for taking the time to give you your valuable feedback. Thank you for also mentioning some of our best qualities of the hotel such as, brilliant food and beautiful rooms. I am pleased to announce that we recently renovated our rooms and there are plugs situated near the mirrors for your convenience. We hope to see...

Western Cape, South Africa
Reviewed 12 October 2016

We had a wonderful stay, the atmosphere was great, we actually watched the rugby in the bar also. Friendly Staff members made us feel welcome and assisted us. Food are excellent as always. Also the room was great with a beautiful view.

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Thank eliasliedeman
lordcharles9, General Manager at NH Cape Town The Lord Charles, responded to this review

Dear Elias I am pleased to read such great comments from you regarding your most recent visit to us. Thank you for mentioning what a great job our staff did in making you feel welcome and at home. I will surely pass on your gratitude to all the staff to ensure they know their hard work paid off. Thank you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Tennis Court
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Shuttle Bus Service
  • Airport Transportation
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
NH Cape Town The Lord Charles hotel in Cape Town is nestled between the wine country of the Cape, the Helderberg Mountains and False Bay and the Atlantic Ocean. ... more   less 

Additional Information about NH Cape Town The Lord Charles

Address: Corner of Main Road (M9) & Broadway Boulevard (R44), Somerset West 7130, South Africa
Region: South Africa > Western Cape > Cape Town > Somerset West
Price Range: ₹ 7,492 - ₹ 12,056 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH Cape Town The Lord Charles 4*
Number of rooms: 198
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Also Known As:
Nh The Lord Charles Hotel Somerset West
NH Cape Town The Lord Charles Somerset West
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Questions & Answers

Here's what travellers have asked, with answers from NH Cape Town The Lord Charles staff and other travellers.
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Questions? Get answers from NH Cape Town The Lord Charles staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I stayed in the spacious family room and would highly recommend it”
 of 5 bubbles andycamphausen, 30 Nov 2016 | Read review
“I only had a shower in my room, but I understand that baths are available if wanted.”
 of 5 bubbles alicerosser, 14 Nov 2016 | Read review
“I had one of the rooms far away from reception but I'd take it again.”
 of 5 bubbles forbusinesstravel, 23 Oct 2016 | Read review
“Always ask for the top floor wing by the restaurant.”
 of 5 bubbles eliasliedeman, 12 Oct 2016 | Read review
“Higher floor rooms have better view of the mountains”
 of 5 bubbles 308rumbidzaim, 11 Oct 2016 | Read review
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