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Le Franschhoek Hotel & Spa

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550 Reviews from our TripAdvisor Community

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Showing 505: English reviews
Cape Town, South Africa
Reviewed yesterday NEW

To start with the positives, this hotel has a beautiful setting and view of the surrounding mountains. The pool area is lovely. The selection of magazines in the room was a nice touch. Now on to the rest... We arrived AFTER check-in time to be told our room wasn't yet ready which was immensely frustrating. The room itself was nice...

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Helpful?
Thank ct855
Hartbeespoort, South Africa
Reviewed 2 days ago NEWvia mobile

We stayed at the Le Franschhoek hotel and spa a couple years ago and had such a fantastic experience that we returned for our anniversary this year. Unfortunately the experience was VERY different this time. We were convinced that we got the worst room on the premises due to the fact that we didn't book through them directly, but used...

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Helpful?
Thank Mrs_Cooper29
Cape Town Central, South Africa
Reviewed 2 days ago NEW

We stayed this previous weekend as part of our work end of year Xmas party & I can safely say it was the worst hotel experience of my life so far. The room was huge, but with nothing besides a bed so it looked empty & poorly thrown together w/ ugly decor. At the pool, each drink took at least...

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Helpful?
Thank Kelly B
Klagerup, Sweden
Reviewed 2 days ago NEW

We stayed on our route around S Africa. In the middle of the Wine district. The hotel is really nice to sray in. Large rooms with a smsll balcony with vuew over the mountins. Very close to the small tiwn Franschhoeck. Lots of small boutiques etc. The hotel has a very proffessional and fruendly staff. We had dinner in the...

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Thank Göran E
Alton, United Kingdom
Reviewed 5 days ago NEWvia mobile

Recommended by our Travel Agent in the UK and a very popular place judging by the number of guests. Lovely (if freezing cold) pool and a popular wedding venue. A La Carte restaurant but the subdued lighting strained our ageing eyesight! Cottages are lovely and bed very comfortable with well appointed kitchenette. The Spa is very popular and so booking...

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Thank Rob G
Reviewed 5 days ago NEW

I had family from the US staying over at the hotel for a number of nights for my wedding. My in-laws had their hotel room switched three times as non of the AC units were working - please bear in mind that it was 34 degrees Celsius. My honeymoon suite also had to be swapped for another room as our...

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Helpful?
Thank Paul L
ChrisSnyman, General Manager at Le Franschhoek Hotel & Spa, responded to this review

Dear Paul L, Thank you for taking the time to post a review of your recent stay with us, albeit a most disappointing read. Please know that as a management team we continually push the envelope to deliver exceptional experiences to all our clients. In this instance we have clearly erred and for this please accept my sincere apologies. Please...

Johannesburg, South Africa
Reviewed 6 days ago NEW

We attended a wedding at the venue. And as I see from another reviewer, I too was compelled to write a review. Very expensive for what they offer. The wedding meal was very cold. The portion size ridiculous. The portions didn't even fill a saucer, let alone a side plate. Or a plate. The service was atrocious with no management...

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Helpful?
Thank _resolution2
ChrisSnyman, General Manager at Le Franschhoek Hotel & Spa, responded to this review

Dear _resolution2, Thank you for taking the time to post a review of your recent stay with us, albeit a most disappointing read. Please know that as a management team we continually push the envelope to deliver exceptional experiences to all our clients. In this instance we have clearly erred and for this please accept my sincere apologies. Please let...

Reviewed 1 week ago via mobile

This is my first review. Felt compelled. Trouble checking in, room not clean and took two cleans before acceptable, called for room service coffee and hour later called back and the lost our order. Ate out every meal but one and waited over one hour for two salads and they forgot our side with restuarant empty. Unhappy wife = unhappy...

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Helpful?
Thank Eric k
ChrisSnyman, General Manager at Le Franschhoek Hotel & Spa, responded to this review

Dear Eric K, Thank you for taking the time to post a review of your recent stay with us, albeit a most disappointing read. Please know that as a management team we continually push the envelope to deliver exceptional experiences to all our clients. In this instance we have clearly erred and for this please accept my sincere apologies. Please...

Reviewed 1 week ago via mobile

We came for one night with the kids to celebrate my wife's birthday. Given the idyllic setting, a top rate spa, and friendly helpful staff the little things let it down - the villa, 2 bathrooms but no separate shower, a standard double in the master bedroom, and a postage stamp sized tv - easy to fix in an otherwise...

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Helpful?
Thank Bryan D
Mainz, Germany
Reviewed 1 week ago

The hotel is a bit outside of Franschhoek and offers rooms both in several larger buildings and smaller bungalows. It is placed in a beautiful landscape with great views on the mountains surrounding Franschhoek. The restaurant is good and so is the breakfast. The hotel has fast wireless internet and a small (unheated) pool.

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Helpful?
Thank Jens J
ChrisSnyman, General Manager at Le Franschhoek Hotel & Spa, responded to this review

Dear Jens J, Thank you for taking the time to post a review of your recent stay with us. It is always most gratifying when guests have enjoyed our hospitality. Looking forward to welcoming you back, Kind Regards Chris Snyman General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Located in the world famous Cape Winelands, Le Franschhoek Hotel and Spa has become one of the most romantic getaways in its class. Capturing the essence of luxury, the impeccably appointed Le Franschhoek offers unparalleled views of the Franschhoek Mountains & is the perfect setting for a taste of the legendary Cape Wine Routes. Features include a destination Camelot Spa & world class conference facilities. Included in Le Franschhoek Hotel & Spa's many accolades are * 2007 AA Travel Guide- Gold Achiever * Conde Naste's top 130 New Hotels of the world- 2006 Hot List * Diner's Club Award- 2006 Wine List * Diners Club Wine List award Gold 2009. ... more   less 

Additional Information about Le Franschhoek Hotel & Spa

Address: 16 Minor Road, Franschhoek 7690, South Africa
Region: South Africa > Western Cape > Franschhoek
Price Range: ₹ 9,121 - ₹ 27,974 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Le Franschhoek Hotel & Spa 4*
Number of rooms: 63
Reservation Options:
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Also Known As:
Le Hotel Franschhoek
Franschhoek Le Hotel
Hotel Style:
#2 Business Hotel in Franschhoek
#5 Spa Hotel in Franschhoek
#8 Luxury Hotel in Franschhoek
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Questions & Answers

Here's what travellers have asked, with answers from Le Franschhoek Hotel & Spa staff and other travellers.
2 questions
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Ahmedabad, Gujarat, India
over a year ago

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Questions? Get answers from Le Franschhoek Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rather just don't go”
 of 5 bubbles KellyB248, 4 Dec 2016 | Read review
“Ask for room with mountain view”
 of 5 bubbles 166g_rane, 4 Dec 2016 | Read review
“Great landscape; amazing swimming pool”
  • Honeymoon suite view
 of 5 bubbles paullS1273SF, 1 Dec 2016 | Read review
“Ask for a mirror over the dressing table with plugs.”
 of 5 bubbles _resolution2, 30 Nov 2016 | Read review
“Get the Villas as they are more spacious than guest suites inside the hotel”
 of 5 bubbles LadyLor, 17 Nov 2016 | Read review
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