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11/06/2017 12/06/2017
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    Protea Hotel by Marriott Franschhoek

    33 Huguenot Street, Franschhoek 7690, South Africa
    Hotel website
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    11/06/2017 12/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          Traveller (100)
          Room & Suite (36)
          Pool & Beach (19)
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          Overview
          • Excellent34%
          • Very good46%
          • Average15%
          • Poor1%
          • Terrible1%
          Travellers talk about
          Free Wifi
          Free Parking
          Breakfast Buffet
          Air Conditioning
          Pool
          Non-Smoking Hotel
          Restaurant
          Room Service
          Suites
          Bar/Lounge
          Multilingual Staff
          Business Centre
          Dry Cleaning
          Self-Serve Laundry
          Babysitting
          4.0 Star Hotel
          All hotel details
          Offers from Protea Hotel by Marriott Franschhoek
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          Le Franschhoek Hotel & Spa
          639 reviews
          #9 of 11 hotels in Franschhoek
           
          Akademie Street Boutique Hotel and Guest House
          1,123 reviews
          #1 of 11 hotels in Franschhoek
           
          Franschhoek Country House & Villas
          793 reviews
          #4 of 11 hotels in Franschhoek
           
          Franschhoek Boutique Hotel
          49 reviews
          #11 of 11 hotels in Franschhoek
           
          Rooms
          11 Jun12 Jun
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          1 room, 2 adults, 0 children
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          Write a Review
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          Reviews (357)
          Traveller rating
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          1 - 5 of 357 reviews

          Reviewed 1 week ago via mobile

          Despite the constant requests to get help with the wifi access in our room, no one fixed it. Would have spent more money elsewhere to ensure wifi access instead of having to stay in lobby when needed.More

          Thank Nicole B
          Response from JRJennyJR, Guest Relations Manager at Protea Hotel by Marriott Franschhoek

          Dear Nicole B Thank you for taking the time to share your recent experience at the Protea Hotel Franschhoek with us. It appears from your feedback that there were a few challenges during your stay with Internet performance. I truly apologize that the service was...More

          Reviewed 3 weeks ago via mobile

          I spent one evening here with my parents who visited me for Christmas and it was just the break I needed. The rooms are beautiful and clean. The room service is excellent and staff are very kind and helpful. It's quiet and calm. The breakfast...More

          Thank Bernice R
          Response from JRJennyJR, Guest Relations Manager at Protea Hotel by Marriott Franschhoek

          Dear Bernice Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Protea Hotel Franschhoek. As a VALUED CUSTOMER, we appreciate your feedback and are delighted to hear that you have enjoyed your stay and...More

          Reviewed 18 April 2017

          Highs Very friendly staff and generously sized rooms/apartments - we also had a separate kitchen and lounge area. The hotel is very centrally located and made it brilliant to walk the main road when ever we wanted. Everything is really close by. Lows Breakfast options...More

          Thank M2675WWmelissap
          Response from JRJennyJR, Guest Relations Manager at Protea Hotel by Marriott Franschhoek

          Dear M2675WWmelissap Thank you for taking the time to share your recent experience at the Protea Hotel Franschhoek with us. Please note that we as a TEAM appreciates your wonderful feedback and are delighted to hear that you have enjoyed your stay with us, please...More

          Reviewed 30 March 2017 via mobile

          Stayed at the Protea Hotel Franschoek for two nights. Pleasant experience....a bit of building work going on so a bit noisy during the day, but not too bad as we were out for the whole morning. Very friendly and helpful staff.... one of the reasons...More

          Thank Emilymouse
          Response from JRJennyJR, Guest Relations Manager at Protea Hotel by Marriott Franschhoek

          Dear Emilymouse Thank you very much for taking the time to rate and review your recent stay with us, we as a TEAM appreciates your wonderful feedback and are so delighted to hear that the services we provided did not only meet, but exceed your...More

          Reviewed 21 March 2017

          Was visiting Franschhoek for a friends wedding and stayed here one night before we moved to the wedding venue. Hotel was very clean and comfortable and allowed us to relax after a long flight. The staff were very nice and helped us with some recommendations...More

          Thank Roastie82
          Response from JRJennyJR, Guest Relations Manager at Protea Hotel by Marriott Franschhoek

          Dear Roastie82 Thank you very much for your wonderful review, it was an absolute pleasure having you here as our GUEST. Kindly note that your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank...More

          Le Franschhoek Hotel & Spa
          639 reviews
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          Akademie Street Boutique Hotel and Guest House
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          #1 of 11 hotels in Franschhoek
           
          Franschhoek Country House & Villas
          793 reviews
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          Franschhoek Boutique Hotel
          49 reviews
          #11 of 11 hotels in Franschhoek
           
          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Restaurant
          • Free Parking
          • Bar/Lounge
          • Room Service
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Free Parking
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Multilingual Staff
          • Room Service
          • Business Centre with Internet Access
          • Banquet Room
          • Self-Serve Laundry
          • Conference Facilities
          • Babysitting
          • Room amenities
          • Air Conditioning
          • Things to do
          • Pool
          • Restaurant
          • Bar/Lounge
          Details
          • Price range
          • US$ 104 - US$ 212 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #1 Best Value Hotel in Franschhoek
          • #3 Business Hotel in Franschhoek
          • #10 Luxury Hotel in Franschhoek
          • Room types
          • Non-Smoking Rooms ,
          • Suites
          • Number of rooms
          • 30
          • Reservation Options
          • TripAdvisor is proud to partner with Expedia, Hotels.com, Agoda, Marriott, Orbitz, Booking.com, Hotwire, Cancelon, TripOnline SA, HotelQuickly and HRS so you can book your Protea Hotel by Marriott Franschhoek reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • South Africa >
          • Western Cape >
          • Franschhoek
          Add Photo Photos
          Traveller (100)
          Room & Suite (36)
          Pool & Beach (19)
          Dining (11)
          Hotel & Grounds (79)
          Bathroom (5)
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          Nearby Attractions
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          Questions & AnswersAsk a question
          Travel F
          Hi can I ask if your pool is heated? I'm travelling with my 3 year old and 1year old baby. Thanks x
          11 April 2017|
          Answer Show all 2 answers
          Response from JRJennyJR | Property representative |
          Good Day Unfortunately not, our pool is not heated. Kind Regards
          0
          Votes
          Tonbon55
          Is there a difference between pool view and garden view rooms?We are trying to book but do not want a room overlooking the road as noisy. The garden view rooms seem to be a little cheaper than those described as pool view is this because they are the ones overlooking the road.
          2 November 2015|
          Answer Show all 2 answers
          Response from JRJennyJR | Property representative |
          Yes, there is a noise factor with Road Side rooms. Pool rooms are more spacious and are part of the Garden Pool Room grouping. Only Standard Rooms recommended in the 'old block' section would be Rooms 1 and 2 that are... More
          0
          Votes
          Room Tips
          "Avoid Room 7 at all costs."
          Read review
          "Definately prefer a room from the gardenside."
          Read review
          "Room no. 3 - right at the end of the passage.... very quiet & private .... the room is huge"
          Read review
          "do not get a room on the street side"
          Read review
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