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BEST WESTERN Monroe Inn & Suites

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218 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Monroe Inn & Suites
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Showing 216: English reviews
Hamden, United States
Reviewed 28 May 2015

All around excellent hotel. Staff was courteous, hotel was kept immaculate. Food was perfect for a quick in and out get to our games. The rooms were comfortable and extremely clean, s was the entire facility.

Review collected in partnership with Best Western
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Helpful?
Thank Angel L
Sian M, General Manager at BEST WESTERN Monroe Inn & Suites, responded to this review

Dear Thank you for staying here at the Best Western, I do apologize that our parking lot is small and sometimes is busy. I understand that is it frustrating coming back and trying to park so your can rest. I hope that your stay with us was a pleasant one and that you were able to enjoy some of our...

New Jersey, United States
Reviewed 18 May 2015

HOWEVER, Parking is an issue. If you want a parking space, you must either stay at the hotel or arrive back before the sunsets; for their is only 1 spot per room. Furthermore, some families ride in multiple cars leaving no space for other guests. When asked about "alternative parking", next door at a hair salon I think it was,...

Review collected in partnership with Best Western
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Thank Sherrell W
Reviewed 18 May 2015

The bathroom was spotless! You could tell the room had been cleaned. However, the chair and the carpet was so dirty and stained, you didn't want to touch either. Also, we requested a smoke free room and they didn't have any when we arrived. I was not happy!

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Helpful?
Thank terez m
Sian M, General Manager at BEST WESTERN Monroe Inn & Suites, responded to this review

Dear Jerez M Thank you very much for staying with us at Best Western, Monroe. I am very sorry that you experienced some issues with cleanliness. I have brought those issues to my head of housekeeping and we have addressed this issue. Our hotel has some smoking rooms and I understand that if you are not a smoker this can...

New York City, New York
Reviewed 11 May 2015

I stayed at the Best Western Monroe Inn & Suites for one night while visiting family in the area. When stepping off the elevator on the second floor to find our room, we heard a dog barking and howling loudly from one of the nearby rooms. We though, "oh no, maybe sleeping on the floor at our relative's house will...

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Helpful?
Thank ammts28
Sian M, General Manager at BEST WESTERN Monroe Inn & Suites, responded to this review

Dear ammts28 Thank you so much for reviewing our hotel. We are a pet friendly hotel and I am very glad that the dog that barked kept it down the rest of your stay!! Lovely also to hear that breakfast was a success! Have a great summer!! Sian M

Venice, Florida
Reviewed 15 April 2015

In the past I have stayed at this hotel with excellent service. Having not been there in two years I was unsure what I would find. There is a new manager, Tammy, and she will go out of her way to make sure your needs are met. The rooms are nice, front desk folks are friendly and helpful as is...

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Helpful?
Thank Barbara A
Sian M, General Manager at BEST WESTERN Monroe Inn & Suites, responded to this review

Dear Barbra Thank you for staying at our Best Western I shared your wonderful review with our staff! I am so glad Tammy was able to meet your needs and that you enjoyed your stay. We look forward to serving you again. Please reach out to me if I can help in any way. sian@bwmonroe.com My Best Sian M

Mehoopany, Pennsylvania, United States
Reviewed 12 April 2015

My husband and I stayed one night at the Williamstown Best Western. We were part of a large group attending a wedding nearby. I was pleased to find such a clean, nicely appointed room. The bed was very comfortable. The staff that we encountered were very friendly.

Review collected in partnership with Best Western
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Helpful?
Thank Sharon N
Sian M, General Manager at BEST WESTERN Monroe Inn & Suites, responded to this review

Dear Valued Guest I am glad that you were able to relax and get some good rest in our comfortable beds. Our staff will be pleased that their hard work and dedication to customer service is appreciated by our guests. Thank you for choosing to stay at Best Western, Monroe. My Best Sian m

Arlington, VA
Reviewed 12 April 2015

Chose this hotel for proximity to an event I was attending and there were few options in this area. Room was up to expectations for a Best Western -- clean and roomy with a microwave and a small fridge. King size bed was clean but with a hard-ish mattress. The room was quiet, the TV was fine and the internet...

Review collected in partnership with Best Western
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Helpful?
1Thank Teri M
Sian M, General Manager at BEST WESTERN Monroe Inn & Suites, responded to this review

Dear Valued Guest Thank you so much for reviewing our hotel. On behalf of our staff I sincerely apologize that your stay with us did not meet your or my expectations. We are proud of our Best Western and I am saddened that we did not provide you with outstanding customer service. I have shared your comments and concerns with...

Boswell
Reviewed 6 April 2015

Tammy, Danielle, and manager were super!! Very friendly, courteous, and accommodating! Wish I cld have stayed longer...would definetly stay again and recommend this place. Had no "issues" to be disgruntled by..clean room, clean sheets, complimentary breakfast..coffee, tea, hot choc, available 24/7 beside front desk! Quiet too!

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Helpful?
Thank Donna C
Sian M, General Manager at BEST WESTERN Monroe Inn & Suites, responded to this review

Donna thank you so much for reviewing our hotel. Tammy, Danielle and myself were so glad that your stay here met all yours and our expectations. Our number one goal here is outstanding customer service. Our staff look forward to seeing you again. Thanks again for staying with us My Very Best Sian

Madison, WI
Reviewed 31 March 2015

The location is not in a cluster of other motels, but the lack of choice is not a problem. The check in people were pleasant, the room was quiet, clean, and functional. The breakfast seems to be standard issue. The hanging out area in the lobby is relatively small compared to most places, but that's not a bad thing, and...

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Helpful?
1Thank Madrally
Sian M, General Manager at BEST WESTERN Monroe Inn & Suites, responded to this review

Thank you for visiting our Best Western. I am so glad that your stay went as planned and you were comfortable. I hope you will be able to stay with us again next time you are visiting the Williamstown/Philadelphia area. My Very Best Sian

williamstown, United States
Reviewed 4 March 2015

the desk staff are wonderful people helpful and kind . rooms are clean and roomie you don't feel boxed in. we take the kids there at least 3 times a year for mini vacations they love the pool and going down to breakfast in the mornings.

Review collected in partnership with Best Western
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Helpful?
Thank Linda M
Sian M, General Manager at BEST WESTERN Monroe Inn & Suites, responded to this review

Thank you so much for being a repeat guest at our hotel. Please reach out to me directly if there is anything I can do to make your next stay even more relaxing. thanks again for visiting the Williamstown/Monroe area My best Sian 856 340 7900

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
When you stay at centrally-located Best Western Monroe Inn & Suites, you’re only minutes from renowned Rowan University and the shopping mecca at Deptford Mall. In addition, a thirty-minute drive takes you to either the world-famous Atlantic City boardwalk and casinos or the sites of historic Philadelphia. ... more   less 

Additional Information about BEST WESTERN Monroe Inn & Suites

Address: 1151 North Black Horse Pike, Williamstown, NJ 08094
Region: United States > New Jersey > Williamstown
Price Range: ₹ 6,258 - ₹ 9,518 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Monroe Inn & Suites 2.5*
Number of rooms: 44
Reservation Options:
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Also Known As:
Best Western Monroe Hotel Williamstown
Best Western Monroe Inn And Suites
Best Western Williamstown
Williamstown Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Monroe Inn & Suites staff and other travellers.
2 questions
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Bridgewater, New Jersey
over a year ago
Durham, North Carolina
over a year ago

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Questions? Get answers from BEST WESTERN Monroe Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I was on the bottom floor close to the front desk and found easy access to breakfast and the car.”
 of 5 bubbles KarenC656, 30 Nov 2016 | Read review
“Room was in rear on first floor. No outside noise, but A/C was noisy. Bothered my wife but not me.”
 of 5 bubbles 232richm, 18 Sep 2016 | Read review
“Rooms facing the back are very quiet.”
 of 5 bubbles Matchalatte1, 5 Jul 2016 | Read review
“The pillows were varied and comfortable.”
 of 5 bubbles M1608GBandreas, 18 Apr 2016 | Read review
“Don't make a reservation by phone.”
 of 5 bubbles 698kathrynf, 15 Oct 2015 | Read review
5 of 5