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Best Western Westfield Inn

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435 North Ave W, Westfield, NJ 07090-1433
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (46)
Room & Suite (54)
Dining (12)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 06/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 06/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

This charming Westfield, New Jersey hotel is located walking distance from downtown with a variety of shops and restaurants. Since opening in 1975, the Best Western Westfield Inn has striven to offer the best in customer service and accommodations for a completely enjoyable traveling experience. Ideally located in colonial Westfield, New Jersey hotel guests will be a short walk from many of the town's restaurants and shops.
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Location

Full view
68Somewhat walkable
Grade: 68 out of 100
0Restaurantswithin 0 km
0Attractionswithin 0 km
Contact
435 North Ave W, Westfield, NJ 07090-1433
Getting there
Newark Liberty Intl Airport15 kmSee all flights
Morristown Municipal Airport18 kmSee all flights
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362Reviews4Q+A32Room tips
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Popular mentions
James R wrote a review 14 Sep
St. Pete Beach, Florida31 contributions8 helpful votes
We have stayed at this hotel often. The location is great BUT this trip was a big disappointment. The elevator was broken the entire time and I am handicapped. It made it extremely difficult. I had to use the dirty hand railing. They had no hand sanitizer. They said they would fill it, instead the dispenser disappeared so we had to take our own. On Friday we returned to the hotel and there was no parking spots. The person at the desk was totally unconcerned and said we could maybe park at the bank. We were in the process of finding another hotel when a spot opened. They are also one providing a bag breakfast. Every other hotel we stopped in has hot breakfast again. The room was comfortable and nice. We will be looking for other hotels in the area.
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Review collected in partnership with Best Western
Date of stay: September 2021
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Martin aryeh W wrote a review Jul 2021
Jeruslem322 contributions231 helpful votes
Hotel's Favourite
I have stayed in this property a number of times over the last three years and have always been very satisfied with all aspects of the hotel the rooms are spacious modern , very clean and well equipped ,connectivity is excellent as is sleep quality . The bathroom is of a similar standard with reasonable combination of pump action and individually packaged toiletries . Water pressure is good as is water temperature. Housekeeping is efficient and professional with strong adherence to COVID restrictions . The major advantages of the property is without doubt the staff , Luisa ,Wilson ,Ngozi and Roberta on the front desks are consistently polite friendly and helpful as is Claudelle in housekeeping , that said all the staff I came into contact with demonstrated the same standards , due to COVID 19 breakfast is currently a grab and go bag from reception which I didn’t try, but I am sure it is going to be more than adequate. In short for a property at this price point they offer excellent value for money and a very comfortable stay.
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Date of stay: July 2021
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Sleep Quality
Room Tip: 3rd floor king suite or family room
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2 Helpful votes
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Response from Michael C, General Manager at Best Western Westfield Inn
Responded 3 Aug 2021
Thank you for the excellent 5-Star review! We are so happy to hear your positive comments about the staff and our newly renovated guest rooms. We look forward to seeing you again next time.
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Heather R wrote a review 14 Sep
St. Petersburg, Florida1 contribution
We visit this area often and always stay at this hotel because the location is great. However, it may be the last time. We stayed 3 nights and the elevator was out of service the entire time. My wife is handicapped and getting up and down the stairs was very difficult. She had to use the filthy handrail and when she tried the hand sanitizer in the lobby, it was empty. They said they would fill it snd never did. When we returned to the hotel one evening there was NO parking anywhere. I asked the lady at the desk who was very unconcerned and she said some guest had two cars, maybe we could park at the bank!!! We were in the process of booking a room elsewhere when a spot opened up. They are still giving bag breakfasts when every other hotel we have stayed is now giving breakfast again. Sad they don’t at least open that room for guests as there were people sitting in the hallways. There are only two seats in the lobby, which by the way was “remodeled” and looks cold and uninviting. The room was comfortable.
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Date of stay: September 2021Trip type: Travelled as a couple
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Response from Murray Hill Hotel, General Manager at Best Western Westfield Inn
Responded 1 week ago
Thank you for taking the time to leave us a review of your experience and we apologize for not meeting expectations. The state of New Jersey experienced severe storms as the result of a hurricane. Due to this we did lose the operation of the elevator. We did work as quickly as we could to return it to service and it is operating now. Parking is based on availability and on weekends we do verify that every car in the parking lot does belong to a registered guest. We are sorry for the issues you experienced but assure you we have recovered from the storm and hope that we will get the opportunity to provide a 5-Star experience in the future.
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parodicarlos wrote a review Aug 2021
Dallas, Texas1 contribution1 helpful vote
It is in a Good location, but it has bad wi-fi as the wi-fi works intermittently. Room appears clean on first look, but I found trash under bed and sofa from previous customers. Room includes breakfast which is better than other hotels that don't include breakfast in the price of the room, but is is a bag
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Review collected in partnership with Best Western
Date of stay: August 2021
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1 Helpful vote
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Response from Michael C, General Manager at Best Western Westfield Inn
Responded 3 weeks ago
Thank you for taking the time to leave us a review of your stay. We are looking into the wifi issues to ensure they are resolved and everything is working as it should. Our management team has been made aware of the issues you experienced and we are working hard to make sure we meet expectations. We do hope to see you again if your travels bring you back to the area.
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DontDoBWWestfiel2021 wrote a review Aug 2021
Westfield, New Jersey1 contribution1 helpful vote
Poorly cleaned and badly maintained rooms. In-wall AC unit malfunctioning. Very, very lax COVID protocol enforcement despite signs to the contrary. Security non existent. Broken, noise ice maker on 2nd floor and hallway fire extinguisher case embellished with duct tape. Gap between HVAC and wall clear to outside allows bugs to enter. No grill on bathroom vent fan shows tons of dust/debris. Very old kitchen area with electric stove (coil burners) delapidated and filthy (kitchen area not shown in marketing pictures on website). Refrigerator freezer completely iced over and refrigerator barely cold. These are only the highlights.
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Review collected in partnership with Best Western
Date of stay: July 2021
Value
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Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
1 Helpful vote
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Response from Michael C, General Manager at Best Western Westfield Inn
Responded 3 Aug 2021
We do apologize for the experience you had and not meeting expectations. I assure we take your comments seriously and are looking into each point to resolve and ensure the 5-star experience we strive to provide. Thank you for taking the time to provide us a review of your stay.
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LOCATION
United StatesNew JerseyWestfield
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Frequently Asked Questions about Best Western Westfield Inn
Which popular attractions are close to Best Western Westfield Inn?
Nearby attractions include Yestercades (0.2 km), NosVino (0.3 km), and Harmony Meditation (0.2 km).
What are some of the property amenities at Best Western Westfield Inn?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Best Western Westfield Inn?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Best Western Westfield Inn?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
Is parking available at Best Western Westfield Inn?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Westfield Inn?
Conveniently located restaurants include Bovella's Italian Pastry Shop, Limani Seafood Grill, and Chez Catherine.
Is Best Western Westfield Inn located near the city centre?
Yes, it is 0.6 km away from the centre of Westfield.
Are any cleaning services offered at Best Western Westfield Inn?
Yes, dry cleaning and laundry service are offered to guests.
Does Best Western Westfield Inn offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Best Western Westfield Inn?
Many travellers enjoy visiting Harmony Meditation (0.2 km), Maison De Pillars (7.3 km), and Shiloh Baptist Church (7.7 km).
Is Best Western Westfield Inn accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.