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Holiday Inn Express Hotel & Suites West Long Branch

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Traveller (37)
Room & Suite (27)
Dining (7)
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Overview
  • Excellent52%
  • Very good30%
  • Average12%
  • Poor3%
  • Terrible3%
Travellers talk about
“pancake machine”(7 reviews)
“front desk”(56 reviews)
“indoor pool”(26 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express Hotel & Suites West Long Branch
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Offers from Holiday Inn Express Hotel & Suites West Long Branch
Special Offer: Book Direct and Save
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Reviews (362)
There are newer reviews for Holiday Inn Express Hotel & Suites West Long Branch
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All reviewspancake machinefront deskindoor poolking suitefree breakfastroom was cleanyogurtminute drivenew jerseyplatinum memberfourth floorthe breakfast areaconvenient locationthe jersey shorea great stayone night stayvery nice hotel
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21 - 25 of 344 reviews
Reviewed 6 January 2018

We visited for a family event and had minimal needs. It was a warm bed, a quiet room and some breakfast. They delivered on all counts. We were greeted promptly and in a courteous manner. Be very careful on approach because you are likely to...More

1  Thank NewYorkSoos
Reviewed 28 December 2017

This hotel is clean with a very courteous staff. The free breakfast was very good with an ample offering of omelettes, pancakes, cold cereal, yogurt, etc. Our room was a little disappointing with a missing Keurig coffee maker, minimal mirrors, and no alarm clock. The...More

Thank Ken_NJ_11islands
Response from Jenny H, Manager at Holiday Inn Express Hotel & Suites West Long BranchResponded 2 January 2018

Thank you for your review. We apologize that you experienced some inconveniences during your stay. We have addressed your concerns with management and housekeeping, and we will look into ways to improve moving forward. Thank you again, and we hope you consider staying with us...More

Reviewed 30 November 2017 via mobile

Nice clean hotel. Extremely quiet, and comfortable. Only complaint is the bathroom door does not stay open. It will automatically close behind you. Bathroom light is also a fan, so no night light that is quiet for the middle of night bathroom visits. Staff is...More

1  Thank Chuck M
Reviewed 19 November 2017 via mobile

We stayed here for 3 nights for a wedding since we were from out of town. The hotel from the outside looked nice and the lobby. However we had a king size room on the second floor and the ac/heat was so loud! Our bathroom...More

Thank Cassandra S
Response from Jenny H, Manager at Holiday Inn Express Hotel & Suites West Long BranchResponded 21 November 2017

Thank you for sharing your experience. We are very disappointed that you experienced several inconveniences during your stay. We have addressed your concerns with management, and we will be investigating these issues immediately. The customer experience is our number one priority, and we apologize your...More

Reviewed 6 November 2017 via mobile

Visited our son recently for family weekend at MU. Decided to spend the night here. At check in we were told there were no king rooms available. My wife didn’t want to make a big deal so we opted for double beds ($10 off). Big...More

Thank Richard K
Response from Jenny H, Manager at Holiday Inn Express Hotel & Suites West Long BranchResponded 8 November 2017

Thank you for your review. We are very sorry to hear that you did not completely enjoy your stay. Unfortunately, our order of coffee cups did not arrive, and we did run out. Management has spoken with the staff regarding how to handle situations like...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Heated pool
Indoor pool
Details
Price range
US$ 120 - US$ 288 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 120 - US$ 288 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (37)
Room & Suite (27)
Dining (7)
Pool & Beach (2)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
pinkrokker
19 July 2017|
AnswerShow all 3 answers
Response from Jenny H | Property representative |
Yes! We have mini-fridges in every guest room, so there is no need to reserve one. We look forward to seeing you soon!
1
Vote
britty123
15 June 2017|
Answer
Response from Jenny H | Property representative |
Good morning! Our King Suite has a king bed and a pull out couch. All of our guest rooms were last renovated in 2008. If you have any further questions, feel free to reach out to the hotel at your convenience. We would be... More
0
Votes
Sue W
20 March 2017|
AnswerShow all 9 answers
Response from Jenny H | Property representative |
Thanks for your question! A hairdryer, iron, Keurig coffee maker, safe, and mini-fridges are provided in all of our guest rooms!
0
Votes
Room Tips
"I usually ask for a quiet location and the staff has always been more than accommodating."
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"All rooms have been clean and well kept."
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"Pick a room near an exit."
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"I like an upper floor room but they are very accomodating for whatever preference a guest has as to room..."
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