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All reviewspancake machinefront deskindoor poolfree breakfastking suiteroom was cleanyogurtnew jerseyfourth floorthe breakfast areaconvenient locationa great staythe jersey shoreone night stayliving roomwe've stayedasbury park
Stayed for five weekday nights mid-July.
Horrible check-in. Room was not ready at check-in time, 3PM. Waited an hour for it to be ready. Then the key didn't work, no keys were working in the entire hotel, the system was down.
Horrible breakfast. Worst ever....More
Stayed there two nights for my grndson's gymnastics meet. Everyone we met on the front desk staff were super friendly and went above and beyond to help us when needed. The housekeeper on our floor was very outgoing and made us feel very welcome.
2 Thank Judy W
Response from Hotels_Unlimited_Inc, Owner at Holiday Inn Express Hotel & Suites West Long BranchResponded 16 April 2018
poor break fast services no freak good they gave us a room near door and yesterday breakfast very poor service i will not go there again worst service i hate this hotel i will never go back to holidayinn express
What a dump! We booked a King Suite for 4 nights. From July 2nd to July 6th. By the 3rd night we had had enough & checked out the next morning.
The furniture is old & worn as is the nasty stained sofa & chair...More
1 Thank Linda R
Response from Jenny H, Manager at Holiday Inn Express Hotel & Suites West Long BranchResponded 1 week ago
Thank you for your review and feedback. We understand that the hotel is in need of a renovation, and you'll be happy to know that a renovation is planned for the near future. We sincerely apologize that your stay was not what it should have...More
First time at this hotel and first review on Trip Advisor! More of a Yelper LOL, but my app was not working. Wonderful staff, wonderful weekend, CANNOT beat the location! The palm trees made me feel like I was walking into a beach haven. Thank...More
Response from Hotels_Unlimited_Inc, Manager at Holiday Inn Express Hotel & Suites West Long BranchResponded 6 days ago
Thank you so much for this awesome feedback! We're glad to hear you enjoyed your stay with us!
Good morning! Our King Suite has a king bed and a pull out couch. All of our guest rooms were last renovated in 2008. If you have any further questions, feel free to reach out to the hotel at your convenience. We would be... More
Good morning! Our King Suite has a king bed and a pull out couch. All of our guest rooms were last renovated in 2008. If you have any further questions, feel free to reach out to the hotel at your convenience. We would be happy to answer all your questions!