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Minerals Hotel

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Minerals Hotel
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1,339 Reviews from our TripAdvisor Community

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There are newer reviews for Minerals Hotel
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Showing 1,333: English reviews
Flemington
Reviewed 18 February 2016

I've been to this hotel more than a few times, this is the first time I've booked through Expedia and I feel I was given the worst room in the hotel. When asked about moving I never received a return call. Room service was the worst, food was delivered cold and over priced.

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Helpful?
Thank picvic2016
Kim U, Manager at Minerals Hotel, responded to this review

Dear picvic2016, Thank you for your recent stay and for sharing it with us. I am so sorry, but the resort was sold out every day with multiple days/stays, there was limited room availability unless you checked in first. Most guests arrived way before check in time and we were filled almost to capacity by 5pm every day. Booking through...

Union City
Reviewed 18 February 2016

The pool is great but should be opened longer. Indoor and outdoor pool is great while it's snowing. The quality of the mattresses was not great. The hotel is clean and I am very picky. Cleanliness was an A+. The staff is friendly. Indoor activities are great.

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Helpful?
Thank TravelgrlAF
Kim U, Manager at Minerals Hotel, responded to this review

Dear Ameneris F, Thank you for your recent stay and for sharing it with the Trip advisor community. Thank you for the 5 Stars! I am so happy to read about your stay and your honesty in what you look for when staying at a hotel. Thank you so much for pointing out the A+ cleanliness, the housekeeping dept. works...

Brooklyn
Reviewed 18 February 2016

Filthy pool area, no water available at night, broken room furniture, maid service left room service, rip off %15 room service charge, "malt beverage" aweful champaigne, over charged on final bill, selected full body massage and only received back massage. I can honestly say this was the most disappointing vacation I've ever had and I've staid at some pretty cheap...

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Helpful?
Thank Lindsay0120
Kim U, Manager at Minerals Hotel, responded to this review

Dear Lindsay0120, Thank you for choosing to visit Minerals Resort & Spa and for taking time to share your experiences with Trip Advisor. I am sorry to read that your did not enjoy your visit with us. We would love to hear from you in person, please feel free to call the hotel and ask for one of the front...

New York City, New York
Reviewed 17 February 2016

We find Minerals to be s great get away just an hour from our home in NYC that somehow feels like we drove far, far away. A perfect combination. Especially popular for our kids is the hot springs pool, which enabled them and us to bathe in an outdoor pool despite its being winter and a mere 1 degree outside.

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Helpful?
Thank PinkPancreas
Kim U, Manager at Minerals Hotel, responded to this review

Dear PinkPancreas, Thank you for choosing to visit Minerals Resort & Spa and for taking time to share your experiences with Trip Advisor. Thank you as well for the fantastic 5-star review. I am pleased to read that you and your family enjoyed your accommodations and the amenities that we offer here at the hotel, and the ease and convenience...

Wantagh
Reviewed 17 February 2016

Love everything this resort has to offer, but the hotel could use a little sprucing up. Also, Kites Restaurant is way overpriced for the quality of food you get. Only eat there because of convenience.

Review collected in partnership with this hotel
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Helpful?
Thank lynnsU6607JW
Kim U, Manager at Minerals Hotel, responded to this review

Dear lynnsU66907JW, Thank you for your recent stay and for sharing it with us and the Trip advisor community. Thank you for the 4 stars! I am so excited to read your review and share it with all staff! Please know that renovations have started and more on the calendar. I will share your comments with the F&B dept. Thank...

Rutherford
Reviewed 17 February 2016

My husband and I spent 3 days and 2 nights at Minerals resort over Valentine's/President's day weekend. We were nervous it would be overrun with kids, but the place felt big enough, even the pool area, that we were not bothered at all. I had one of the best massages of my life at the Minerals spa with Amy (I...

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Helpful?
Thank KBraz529
Kim U, Manager at Minerals Hotel, responded to this review

Dear KBraz529, Thank you for choosing to visit Minerals Resort & Spa and for taking time to share your experiences with Trip Advisor. Thank you as well for the fantastic 5-star review. Thank you for such a detailed and highlighting account of our accommodations and amenities that we offer, I am pleased that you were able to enjoy everything during...

Mount Sinai
Reviewed 17 February 2016

The place was dirty, understaffed and overpriced. Room service never showed. The restaurants were very expensive. You are better off eating at the restaurants in town. The food is better. The pool area was dark, foggy and when it was supervised, had only one lifeguard. Parking is limited.

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1Thank gdnfamily
Staten Island
Reviewed 17 February 2016

Hotel room did not accommodate family of 5. Was promised a king n queen bed but got a king and a couch which pulled out to a full. Staff could care less. All activities cost extra and they are expensive. Nice pool.

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Thank christophermC399LY
Staten Island
Reviewed 17 February 2016

I was disappointed in the activities for the kids. I think they could be put together better, given it is a family friendly resort. We sent the kids to Kidz Kraze, which was supposed to be 3 hours of organized activities. The woman in charge wanted them to watch Frozen for 2 hours. They had to beg to go into...

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Helpful?
Thank donnay801
Kim U, Manager at Minerals Hotel, responded to this review

Dear donnay801, Thank you for your recent stay and for sharing your review with us. I apologize for the activity choices, when a popular movie is selected by the kids, most kids want to stay put and watch. Obviously there are kids that have probably seen the movie and want to do something else. The care taker will make the...

Valley
Reviewed 17 February 2016

Over all this was ok. This was my second time trying this resort. Bad experience the first time and the second time billed Incorrectly and front desk girl got very unprofessional with me but the manager fixed the problem very professional and apologized for mistake. I really like this resort but something always happening really worries me.

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Helpful?
Thank 203rosap
Kim U, Manager at Minerals Hotel, responded to this review

Dear 203rosap, Thank you for your recent stay and for sharing it with us. I apologize profusely for any billing inconvenience. I will share this review with the manager at the front desk. Thank you for your continued patronage, I promise you it will be addressed. We look forward to your next stay. Warm Regards,

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Dry Cleaning
Official Description (provided by the hotel)
Enjoy a recreation-rich getaway in New Jersey at Minerals Hotel. Nestled between Grand Cascades Lodge and Mountain Creek Ski Resort, Bike Park and Action Park, Minerals Hotel offers 175 rooms surrounded by 4-season recreation in one convenient location. All accommodations have mountain, pool or golf course views & include access to a spectacular 6,000 sq. ft. multi-million dollar sports complex which includes 80+ weekly fitness classes, sauna, steam room, indoor sports courts, running track, basketball, racquetball and tennis courts. Minerals Hotel is AAA Rating - 3 Diamond "These establishments appeal to the traveler with comprehensive needs. Properties are multifaceted with a distinguished style, including marked upgrades in the quality of physical attributes, amenities, and level of comfort provided." Additional amenities and features include: 7 indoor/outdoor year-round heated nature pools, full service Elements Spa, casual family-friendly Kites Restaurant, complimentary shuttle service throughout the Resort, meeting and conference rooms, resort-planned activities, Minerals Family Golf Center, game room, gift shop and more! ... more   less 

Additional Information about Minerals Hotel

Address: Route 94 & 2 Chamonix Drive, Crystal Springs Resort, Vernon, NJ 07462 (Formerly Minerals Resort & Spa)
Region: United States > New Jersey > Vernon
Price Range: ₹ 15,852 - ₹ 29,412 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Minerals Hotel 4*
Number of rooms: 175
Reservation Options:
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Also Known As:
Minerals Resort And Spa
Minerals Hotel Vernon
Minerals Resort Vernon
Minerals Resort Spa
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Questions & Answers

Here's what travellers have asked, with answers from Minerals Hotel staff and other travellers.
22 questions
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Questions? Get answers from Minerals Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Only 3 or 4 floors... choose the top floor to stay away from the indoor pool and strong chlorine smell.”
 of 5 bubbles BendyWendy1970, 21 Mar 2017 | Read review
“Choose the Lodge!”
 of 5 bubbles 659AndrewB, 1 Mar 2017 | Read review
“Ask for a room facing the mountain.”
 of 5 bubbles jets59, 16 Feb 2017 | Read review
“The fire places are lovely. Limited elevator options, so check on location if walking distance is a concern.”
 of 5 bubbles 126ivyc, 30 Dec 2016 | Read review
“Luxury rooms have refrigerators and a fireplace!”
 of 5 bubbles schanm2016, 27 Nov 2016 | Read review
5 of 5