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Minerals Hotel

04/06/2017 05/06/2017
1 room 2 adults 0 children
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1,363 Reviews from our TripAdvisor Community

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Showing 1,357: English reviews
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Parsippany
Reviewed 4 days ago NEW

So many amenities to keep the children amused, and plenty for a family to explore together! We loved our stay here. The staff was a little slow sometimes, but so gracious and kind to any request. They let us check in hours earlier and accommodated us for a last minute request for a late check out too. Will definitely be...

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Thank easshing99
New York City, New York
Reviewed 4 days ago NEW

People are very nice, place feels outdated and needs substantial remodeling. Also, please provide guests with a map to show them where everything is - explaining it quickly is not helpful and I'm sure the staff hates repeating it over and over again.

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Thank Hubert P
Reviewed 1 week ago via mobile

This hotel has the potential to be so nice but it has obviously not been kept up. The carpet in the rooms and restaurant are threadbare and stained. The pools are in despirate need of repair and a paint job. The bottoms of the pools are all chipped. The guest rooms are fair but very dated and the furniture is...

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Thank pedsrn
Port of Spain, Trinidad
Reviewed 1 week ago

My daughter planned her wedding at this hotel. We attended several sessions with the event coordinator. We liked what we were offered . The prices for the wedding and reception were comparable to other locations. The area is certainly very scenic and offers some spectacular sights We found the room prices were a bit exorbitant compared to other nearby accommodations....

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Thank pouiavenue
New York
Reviewed 1 week ago via mobile

From check in to check out we didn't experience a resort worth the price. When we checked in we weren't offered a bellman or even a luggage cart. The walk to our room was easily a quarter mile. When we got to the room there were two lights out. We tried to call the front desk, but every number dialed...

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Thank John D
Warwick, New York
Reviewed 1 week ago

Hotel accommodation does not match price point. Updates are in desperate need. Beds are horribly uncomfortable and make noises every time you move. If you book, the king rooms are much nicer, but still in need of updates.

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Thank D7627NHjessicas
Aspen, Colorado
Reviewed 1 week ago

At best, the Mineral Springs Resort & Spa section of the Crystal Springs Resort is "tired" and in desperate need of updating, especially in the area of customer service (excepting the townhomes maintenance person). The unit we stayed in was very average and lacked most amenities that are usual in a rental property: i,e. had 22 pillows and no blankets;...

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Thank Leon F
Warwick, New York
Reviewed 1 week ago via mobile

Stayed one night on the lower garden level, AKA, the basement! I have no idea why we were separated from the block of rooms we booked under but we ended up in the basement by ourselves across from the storage rooms. The elevator took forever and randomly stopped on every floor whether someone was waiting or not. The room itself...

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Thank andersbeme
Kim U, Front Office Manager at Minerals Hotel, responded to this review

Dear Andersbeme, Thank you for being our guest, and I'm sorry to read that you did not fully enjoy your stay with us at Minerals. We do make every effort to group guests who are traveling together in the same area of the hotel. I appreciate your comments about your visit, and we are in the process of fully renovating...

Reviewed 2 weeks ago

I work in the hospitality industry at a luxury hotel in NYC so I am aware of Forbes and AAA standards. Really unsatisfactory stay. Will not recommend and will most definitely not return. Way too many errors and issues. The one positive was that the check in person was lovely.

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Thank 463kim
Kim U, Front Office Manager at Minerals Hotel, responded to this review

Dear Kim, Very sorry to read that did not enjoy your stay at Minerals, and we take your comments and opinion very much to heart. Please feel free to contact me directly if you wish to discuss any of the details of your recent stay. Our goal is to provide all guests with an amazing experience, whether for business or...

Queens, New York
Reviewed 2 weeks ago

We spent the night at the resort in March of 2017. This was our first visit there and we were very happy for coming. I loved all of the activities during the day and relaxing in the heated pools at night. We also had lunch and dinner at the Kites Restaurant -- the food was delicious. I want to make...

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Thank MartinK31884
Kim U, Front Office Manager at Minerals Hotel, responded to this review

Dear Martin, So glad you enjoyed your visit and thanks much for posting! I know that two of our stars, Aggie and Kaya, were thrilled to be a part of your enjoyable Minerals experience, and on behalf of our entire team we look forward to welcoming you back. Warmest Regards, Vincent Sammartine Rooms Division Manager

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
Enjoy a recreation-rich getaway in New Jersey at Minerals Hotel. Nestled between Grand Cascades Lodge and Mountain Creek Ski Resort, Bike Park and Action Park, Minerals Hotel offers 175 rooms surrounded by 4-season recreation in one convenient location. All accommodations have mountain, pool or golf course views & include access to a spectacular 6,000 sq. ft. multi-million dollar sports complex which includes 80+ weekly fitness classes, sauna, steam room, indoor sports courts, running track, basketball, racquetball and tennis courts. Minerals Hotel is AAA Rating - 3 Diamond "These establishments appeal to the traveler with comprehensive needs. Properties are multifaceted with a distinguished style, including marked upgrades in the quality of physical attributes, amenities, and level of comfort provided." Additional amenities and features include: 7 indoor/outdoor year-round heated nature pools, full service Elements Spa, casual family-friendly Kites Restaurant, complimentary shuttle service throughout the Resort, meeting and conference rooms, resort-planned activities, Minerals Family Golf Center, game room, gift shop and more! ... more   less 

Additional Information about Minerals Hotel

Address: Route 94 & 2 Chamonix Drive, Crystal Springs Resort, Vernon, NJ 07462 (Formerly Minerals Resort & Spa)
Region: United States > New Jersey > Vernon
Price Range: ₹ 14,799 - ₹ 23,782 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Minerals Hotel 4*
Number of rooms: 175
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Also Known As:
Minerals Resort And Spa
Minerals Hotel Vernon
Minerals Resort Vernon
Minerals Resort Spa
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Questions & Answers

Here's what travellers have asked, with answers from Minerals Hotel staff and other travellers.
22 questions
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Questions? Get answers from Minerals Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay at the Grand Cascade Lodge.”
leonf272, 15 May 2017 | Read review
“Stay somewhere else.”
78MT, 27 Mar 2017 | Read review
“Only 3 or 4 floors... choose the top floor to stay away from the indoor pool and strong chlorine smell.”
BendyWendy1970, 21 Mar 2017 | Read review
“Choose the Lodge!”
659AndrewB, 1 Mar 2017 | Read review
“Ask for a room facing the mountain.”
jets59, 16 Feb 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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