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Residence Inn Somerset

114 reviews
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Traveller (13)
Room & Suite (15)
Dining (3)
Overview
  • Excellent50%
  • Very good36%
  • Average10%
  • Poor2%
  • Terrible2%
Travellers talk about
“stayed here”(17 reviews)
“canadian bacon”(2 reviews)
“cookie cutter”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
3.0 Star Hotel
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Offers from Residence Inn Somerset
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (114)Write a Review
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Traveller rating
54
41
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3
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LanguageEnglish
54
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12
3
3
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All reviewsstayed herecanadian baconcookie cutterseparate living and sleepingcomplimentary snackshome away from homelong term staywednesday nightfull kitchenmarriott familywonderful place to stayindoor poolbedroom suitebbq areagreat hotel and staffnice amenitiesevery employee
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11 - 15 of 113 reviews
Reviewed 2 July 2017 via mobile

This hotel is very UNPROFESSIONAL ESPECIALLY the MANAGER with a slick mouth ! NO NAME TAG so you can identify her ! Just a horrible stay ! This place Robs you of your MONEY for you to get treated BADLYMore

Thank MrsJordan33
Management response:Responded 5 July 2017

I am very sorry to hear that your stay with us was less than enjoyable. I would like to apologize on behalf of the manger whom you dealt with during your stay. I can assure you that our goal is to provide exceptional service to...More

Reviewed 13 June 2017

Stayed here 1 night and was everything you expect from a Marriott branded hotel. Friendly front desk staff, quick check in, clean rooms, comfortable beds, AC was accurately working. Only negative was I believe housekeeping tried to enter our room early sunday morning when we...More

Thank rxp188
Reviewed 12 June 2017

First time staying at this hotel, and it was wonderful! The rooms were clean and spacious, and the front desk staff couldn't have been nicer. I plan on staying here again next year for the next convention.

Thank Kelly S
Reviewed 22 February 2017

From check in, which took less the a minute, through departure, this was as pleasant an experience as one can imagine. The staff is always smiling and did greet me as I moved throughout the property. The indoor heated pool is large and the hot...More

Thank Donald c
Management response:Responded 22 April 2017

Thank you so much for your kind feedback about your stay at our property. It truly is our pleasure to be able to provide with great service. I will be sure to share your response with our team. We look forward to seeing you again...More

Reviewed 6 February 2017

We prefer the Residence Inn brand when travelling with the family. This facility exceeded our expectations in 4 ways. 1. They had an indoor pool. Many other facilities we visit do not. 2. They do not serve alcohol for the evening meal. This is important...More

Thank Shelley H
Management response:Responded 22 April 2017

I greatly appreciate your detailed review. I am delighted to hear that your experience with us met all of your families needs and exceeded your expectations. We look forward to having you stay with us again in the future!

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Breakfast included
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Tennis Court
Indoor pool
Details
Price range
US$ 105 - US$ 453 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 105 - US$ 453 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (13)
Room & Suite (15)
Dining (3)
Hotel & Grounds (18)
Bathroom (2)
Questions & Answers
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Mike K
19 October 2014|
AnswerShow all 2 answers
Response from Marshall T | Reviewed this property |
As long as you have ID and a Credit card it should be OK.
0
Votes
Room Tips
"We were on the second floor and we heard no noise."
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"Request that you would prefer to not be near families if possible. Sometimes the walls are thin."
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"Avoid first floor unless you have a pet yourself. More likely to have had guests with pets."
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"Always best to avoid rooms next to elevators."
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