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Extended Stay America - Somerset - Franklin

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78 Reviews from our TripAdvisor Community

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Showing 77: English reviews
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Reviewed 2 weeks ago via mobile

I don't expect the four Seasons but I have stayed at Extended Stay before and was satisfied. A place to sleep on a weekend of work travel. However at this location I have just had the saddest experience I have ever had checking into a hotel. I arrived to check-in March 5th at Aprox. 5 pm. Upon arrival it seemed...

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Helpful?
Thank aste5
Manager_11525, Manager at Extended Stay America - Somerset - Franklin, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize for the bad experience you had at our hotel. We appreciate you bringing these issues to our attention. I have addressed this with our employees in question, so this does not happen again. I am glad you were taken care of...

Reviewed 4 weeks ago via mobile

This ESA always make me feel welcomed and accommodates my every need. They truly go above and beyond any expectation I have ever had. As mentioned in the title, I stay here weekly for business. The rooms are always very clean (kitchen and bathroom included), they are also very comfortable. It is more than enough space for two people. The...

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Thank Brandon B
Manager_11525, Manager at Extended Stay America - Somerset - Franklin, responded to this review

Your feedback is important. Thank you for sharing. I am pleased to read you felt welcomed at our hotel. It is also good to know you received suitable accommodations while staying with us. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.

Easton, Pennsylvania
Reviewed 11 December 2016

After staying in a few Extended Stays around the country, I must award this hotel as being the best Extended stay in these United States. Great management, and staff. The cleaning staff is the best I have come across, the others can learne from these folks.

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Thank Plainfieldman
Manager_11525, Manager at Extended Stay America - Somerset - Franklin, responded to this review

We appreciate you taking the time to write a review and for sharing your experience. It is pleasing to read your satisfaction with our management, staff, and your overall experience while staying with us. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

Boise, Idaho
Reviewed 27 October 2016

I am there for more than four months like at home. Employee are so nice and helpful. One time my neighbor made loud noise. They help me out. And I think that they are good team because their service is very good.

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Thank Jerry865
Manager_11525, Manager at Extended Stay America - Somerset - Franklin, responded to this review

Thank you for taking the time to share your experience. I am pleased to see you were well taken care of by our staff and they are accommodating you well at our hotel. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!

Liverpool, New York
Reviewed 4 October 2016

If you have the option to stay across the road at the Candlewood Suites for just about the same price, do so. ESA does offer a full kitchen (Fridge, microwave, stove, sink) but you have to ask for kitchen items. At Candlewood those items plus more are automatically already in your room and at Candlewood they offer a dishwasher also....

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Thank matthewcrance
Chennai, India
Reviewed 21 August 2016

Positive points 1. A kitchen, if you want to cook 2. Nearby Resturants 3. Good, helpful and polite staff Negative points 1. Rooms are not sound proof 2. Garbage room is smelly 3. Plumbing of bathroom is not upto mark In the vicinity, there are a quite a few hotels. And hence, if you can spend a few extra bucks,...

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Thank HimansuTripathy
Bridgewater, New Jersey
Reviewed 19 August 2016

This is a great value as it has a double stovetop burner and full sized fridge and freezer for a short stay or extended stay. The bathroom is always clean, I feel they need to replace all of the beds here. I stay pretty often maybe atleast once a month, there is no pool but the features in the room...

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Thank njresident96
Lauderdale by the Sea, Florida
Reviewed 14 August 2016

There was nothing completely wrong with it. It was clean and was a very big room But....... When I walked in for the first time, it smelled really bad. Like A heavy smell of Curry or some kind of a really strong spice. I get that there are people that cook in the rooms but the housekeeping needs to be...

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Thank Misty R
Hopkinton, United States
Reviewed 10 August 2016

We chose this hotel because we were staying in the area for a few days and wanted a fridge and stove top. Surprisingly, no dishes or cooking equipment was included! I guess we were supposed to ask for it at the front desk, but it was very late, so we just ate our deli meats instead. Room was clean and...

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Helpful?
Thank Lauren W
Manager_11525, Manager at Extended Stay America - Somerset - Franklin, responded to this review

Thank you so much for sharing your experience with us. I am glad you enjoyed the conditions of your room, had an easy check in, and liked the fully equipped kitchen. Still, it is disappointing our cookware policy was not explained to you during check in and that you didn't favor the check out reminder. Overall, it is satisfying that...

Guilford, Connecticut
Reviewed 1 August 2016

Booked a room from Priceline. The hotel manager gave us most stinky and unhygienic room I have ever stayed. Upon complaining about the unhealthy condition for me and my child, he said that the room he could give and not more rooms available. In tlate hour of night, I had to go through maze of steps to reach to a...

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Thank dubeyr09

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Breakfast included

Additional Information about Extended Stay America - Somerset - Franklin

Address: 30 Worlds Fair Dr, Somerset, NJ 08873-1346
Region: United States > New Jersey > Somerset
Price Range: ₹ 4,716 - ₹ 7,533 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Somerset - Franklin 2.5*
Number of rooms: 104
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Priceline, Travelocity and Extended Stay so you can book your Extended Stay America - Somerset - Franklin reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Extended Stay Somerset
Extended Stay America Somerset
Somerset Extended Stay
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Somerset - Franklin staff and other travellers.
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Plano, Texas

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“good service”
 of 5 bubbles Jerry865, 27 Oct 2016 | Read review
“Quiet and Value”
 of 5 bubbles njresident96, 19 Aug 2016 | Read review
“Bring own dishes and leave by 10am!!”
 of 5 bubbles 914laurenw, 10 Aug 2016 | Read review
“Choose this hotel only if you do not get any other accomodation”
 of 5 bubbles dubeyr09, 1 Aug 2016 | Read review
“Look for room at end of hallways for quiet mornings.”
 of 5 bubbles RichGag714, 31 Mar 2016 | Read review
5 of 5