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Saddle Brook Marriott

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Saddle Brook Marriott
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351 Reviews from our TripAdvisor Community

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Showing 347: English reviews
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Tacoma, Washington
Reviewed 2 weeks ago via mobile

Okay I have to explain my title. First, this marriott employees are GREAT, I have no issue with them. In fact they are the reason for the rating being as high as it is. Now the marriott itself. It's older, the rooms are very dated, and it smells. For the cost, I'm very surprised that they stay in business without...

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Helpful?
Thank Michael T
MarriottSaddleBrook, General Manager at Saddle Brook Marriott, responded to this review

Good Day from the Saddle Brook Marriott Thank you for taking the time to share your recent experience at the Saddle Brook Marriott with us. I am very sorry our current appearance was not what you had anticipated. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel...

Princeton, New Jersey
Reviewed 4 weeks ago

This is a nice property, however I had a terrible experience. Martha, a front desk agent ensured that I had a terrible experience at this hotel. From the moment I checked in she made sure to be rude and make any request I had a total nightmare. This was possibly the worst customer service I have ever had. Hospitality is...

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Helpful?
Thank jjtell
MarriottSaddleBrook, General Manager at Saddle Brook Marriott, responded to this review

Thank you for sharing your recent experience with us at the Saddle Brook Marriott. We would greatly appreciate if you would contact us at the property to discuss your experience further.

Reviewed 14 February 2017 via mobile

The bar is a very good socialization place after work. Bar munchies are excellent. If you want to stay for dinner I would highly recommend it. The Benin is varied and the food quality is high for a hotel

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Thank bt70nyc
Reviewed 12 February 2017

Every single staff member is professional and very courteous. I have stayed here numerous times over the past year for business travel and have never been disappointed with any interaction. If I've asked for a certain room and it's available then I am accommodated. If it isn't, they'll search for something comparable to my request. Prompt greetings at each visit...

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Helpful?
Thank Tamale8
Yonkers, New York
Reviewed 6 February 2017 via mobile

I was staying at a different hotel in the area for a few days for a business training program and wound up coming here for a bite to eat twice. The food was great, but I must say, the staff was what completely sold me on this place. Both Alyssa and Ciara were professional, helpful, entertaining and kind. The next...

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Thank burnsr26
Calgary
Reviewed 21 January 2017

Very good staff. Comfortable beds. Nothing special but perfectly fine for business. The bathrooms are not set up well for female business travellers. The pedestal sink means everything has to sit on the toilet seat when you are getting ready in the morning. Always a pain. Room service was prompt and tasty. They have a car service to the airport....

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Helpful?
Thank JECan
MarriottSaddleBrook, General Manager at Saddle Brook Marriott, responded to this review

Good Morning from the Saddle Brook Marriott, Thank you for taking the time and sharing your feedback with us. Some of the bathrooms do have a different layout with vanities. If you do come back through be sure to let them know at check in.Safe Travels Dave R

Hackensack, New Jersey
Reviewed 20 January 2017

If you are looking for a great place to lodge without needing any dining service, then I say go to here. The gym is awesome, and the swimming pool is not bad. I really like the atmosphere entering. As a gold member, the breakfast service on weekend at the lobby is terrible. The waiter/waitress only cares if you look wealthy...

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Helpful?
Thank Rok B
MarriottSaddleBrook, General Manager at Saddle Brook Marriott, responded to this review

Good evening , Thank you for taking the time and sharing your recent experience with us. We would very much appreciate you contacting us and sharing who you might have spoken with while on property as we would like to follow up with them.

Reviewed 11 January 2017

I was very impressed with the courteous staff at this location. I would like to recognize Hsk Zofija in housekeeping as she went above and beyond to make my stay extra special. She was very personable and brought warmth to my stay while there in the frigid cold weather. Thank yo Zofija!

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Helpful?
Thank Jim P
Philadelphia, Pennsylvania
Reviewed 6 January 2017 via mobile

The first thing we see when we entered our hotel was some unidentified substance on the door handle. The rest of the room was slightly below Marriott standards. A lot of the stuff is unorganized and looks dirty. On the other hand, the pool, lobby and exercise room were good. And the staff were friendly. In conclusion, the hotel just...

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Helpful?
Thank ThatUsername
MarriottSaddleBrook, Manager at Saddle Brook Marriott, responded to this review

Good afternoon and thank you for taking the time and sharing your recent experience at our hotel. If you could contact us at the hotel and share with us who you might have spoken with regarding your concern we would like to follow up with them Thank you again and we hope to serve you again when you are in...

Reviewed 5 January 2017

Stayed in this hotel for three nights a week from August 2016 to Janaury 2017. Staff is very friendly and helpful. Would love to mention housekeeping staff Hsk Zofija in particular. Rooms are clean and comfortable

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Thank Supratik S

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Self-Serve Laundry

Additional Information about Saddle Brook Marriott

Address: 138 Pehle Ave, Saddle Brook, NJ 07663-5230
Region: United States > New Jersey > Saddle Brook
Price Range: ₹ 8,904 - ₹ 15,255 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Saddle Brook Marriott 3.5*
Number of rooms: 245
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Also Known As:
Marriott Saddle Brook Hotel Saddle Brook
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Questions & Answers

Questions? Get answers from Saddle Brook Marriott staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top, Always Top FL”
 of 5 bubbles rokb2013, 19 Jan 2017 | Read review
“Ask for a non highway frontage room”
 of 5 bubbles kevina169, 30 Nov 2016 | Read review
“A room overlooking the swimming pool arranged in a courtyard style would be good”
 of 5 bubbles Sundncr, 4 Nov 2016 | Read review
“Get room close to elevator. I was at the end and my room didn't get cleaned the first day (I was out of the room from 9am -1pm)”
 of 5 bubbles A2974HPjohnm, 24 Oct 2016 | Read review
“Children under 16 not allowed at pool without an adult”
 of 5 bubbles 2014BoattownGirl, 19 Oct 2016 | Read review
5 of 5