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Hilton Garden Inn Rockaway

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467 Reviews from our TripAdvisor Community

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Showing 452: English reviews
Rockaway, New Jersey
Reviewed 23 June 2016

This is one of my favorite hotels!! I only stay with in the hilton family !! The customer service at this hotel is outstanding !! Weather for business or leisure this is my place to stay!! It's close to everything which when your traveling is what you want

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Green2bear
Andrew C, Front Office Manager at Hilton Garden Inn Rockaway, responded to this review

Thank your taking the time to share your experience with the TripAdvisor community. We are very pleased to see that you enjoyed your stay with us! Your kind words about our hotel are very much appreciated. If there is anything we can do for you, or if you have any additional feedback please feel free to contact me directly anytime...

East Rockaway
Reviewed 22 June 2016

We enjoyed our stay at the Rockaway NJ Hilton Garden Inn very much. Our room was clean and comfortable. We were there for our grandson's wedding. Our daughter and son in law hosted a breakfast buffet the morning after the wedding and the service and food was excellent.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank gloriaandgabrield
Andrew C, Front Office Manager at Hilton Garden Inn Rockaway, responded to this review

Thank your taking the time to share your experience with the TripAdvisor community. Congratulations to your grandson on his marriage! We are very pleased to see that you enjoyed your stay with us! Your kind words about our hotel are very much appreciated. We are glad that you enjoyed your room accommodations as well as your breakfast buffet. If there...

Johnstown, Pennsylvania
Reviewed 17 June 2016

We traveled to the Hilton for a wedding in June. Thankfully we had a group rate as even that price seems high for what you receive. Upon arrival we found a facility that was nice and remodeled but quite basic. The staff was great at check in and accommodating when we needed more towels, although we shouldn't have needed to...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank KatTraveler5
Lorrie M, General Manager at Hilton Garden Inn Rockaway, responded to this review

Dear KatTraveler5, Thank you for sharing your feedback with us. We’re sorry we didn’t provide the quality of amenities and service you deserved during your recent stay at our hotel. We apologize for the issues encountered and we’re working with our team to ensure the situation doesn’t happen again. As well, we’re very sorry for the noise issue you encountered...

Fergus Falls, Minnesota
Reviewed 15 June 2016

We had difficulty maintaining a comfortable temperature in our room. It was either too hot or too cool. Also when it came to check out there was no luggage cart available. It was a very busy time and I think that additional carts need to be available.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank eugeneb992
Andrew C, Front Office Manager at Hilton Garden Inn Rockaway, responded to this review

Thank your taking the time to share your experience with the TripAdvisor community. I am very sorry for the inconveniences you encountered during your stay. I appreciate that they have been brought to our attention so they can addressed properly. We are constantly looking for ways to improve our hotel and the only way to do so is through valuable...

bristol, United States
Reviewed 14 June 2016

Like the title says...Great Hotel! Very clean room, very nice lobby with friendly staff. Nice restaurant if you'd rather not go out to eat. Full service fitness center and pool. Overall just a great hotel to stay at if you need to be in the Rockaway, NJ area.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Sean S
Andrew C, Front Office Manager at Hilton Garden Inn Rockaway, responded to this review

Thank your taking the time to share your experience with the TripAdvisor community. We are very pleased to see that you enjoyed your stay with us! Your kind words about our hotel are very much appreciated. If there is anything we can do for you, or if you have any additional feedback please feel free to contact me directly anytime...

Rockaway, United States
Reviewed 14 June 2016

Very good and very clean hotel good to be with the family and friends great pool Awesome staff make you feel like if you where home. Bar and the Restaurant very good too not that expenses i'll gives them a A plus over all

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Pablo T
Andrew C, Front Office Manager at Hilton Garden Inn Rockaway, responded to this review

Thank your taking the time to share your experience with the TripAdvisor community. We are very pleased to see that you enjoyed your stay with us! Your kind words about our hotel are very much appreciated. If there is anything we can do for you, or if you have any additional feedback please feel free to contact me directly anytime...

Rockaway, New Jersey
Reviewed 11 June 2016

Booked a King size bed but received 2 queen beds. Was not compensated at all for inconvenience.Manager would not even compensate me either. Also requested a heating pack the front desk person did not know what I was talking about.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank ashtonu259
Lorrie M, General Manager at Hilton Garden Inn Rockaway, responded to this review

Dear ashtonu259, Thank you for your review. I apologize that you were not happy with your room assignment during your recent trip. We strive to accommodate all reservations but occasionally cannot meet every room request. As well, I regret that the front desk was unaware of the item you requested and will address this accordingly. We hope you will consider...

United States
Reviewed 5 June 2016

The rooms were clean and didn't have the musty smell that hotels often do. The service was very accommodating. The hotel is right across the street from a strip mall with many selections for food. There were also department stores right there.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Dorrie T
Andrew C, Front Office Manager at Hilton Garden Inn Rockaway, responded to this review

Thank your taking the time to share your experience with the TripAdvisor community. We are very pleased to see that you enjoyed your stay with us! Your kind words about our hotel are very much appreciated. I hope that you were able to take advantage of some shopping and dining while in the area. The Rockaway Townsquare Mall certainly is...

Statesville, North Carolina
Reviewed 3 June 2016

They provided us a pack and play for our 19 month old.. I will book this hotel again. The only thing I would like to see on my next trip is more carts to unload and load, we made a few trips to be able to bring everything to the room and back to the car when leaving.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Julio M
Andrew C, Front Office Manager at Hilton Garden Inn Rockaway, responded to this review

Thank your taking the time to share your experience with the TripAdvisor community. We are very pleased to see that you enjoyed your stay with us! Your kind words about our hotel are very much appreciated. I apologize that we did not have a luggage cart available during your arrival. We have recently purchased additional luggage carts so that issue...

Vicenza, Italy
Reviewed 1 June 2016

Great place to stay for an extended time when working on the Picatinny Arsenal. Easy (short) on/off post drive time. Mall is within walking distance for shopping. Groceries available within a (longish walk/short drive). Rooms have a microwave & mini-fridge, but no dishes or silverware if you want to make your own meals.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank john4554
Andrew C, Front Office Manager at Hilton Garden Inn Rockaway, responded to this review

Thank your taking the time to share your experience with the TripAdvisor community. We are very pleased to see that you enjoyed your stay with us! Your kind words about our hotel are very much appreciated. Our convenient location to the Picatinny Arsenal and ample shopping certainly is a favorite among our guests. If there is anything we can do...

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Hilton Garden Inn Rockaway is conveniently located just minutes from Parsippany, Dover, Morristown and only 35 miles from New York City in Rockaway, New Jersey. Visit our hotel and enjoy a meal at the Great American Grill®, complimentary Wi-Fi, & 4,000 sq. ft. of flexible meeting and banquet space. Whatever the reason for your visit, relax and keep in shape at our fitness center & indoor heated pool. Explore many Rockaway area attractions just steps from our centrally located hotel. ... more   less 

Additional Information about Hilton Garden Inn Rockaway

Address: 375 Mount Hope Ave, Rockaway, NJ 07866-1645
Region: United States > New Jersey > Morris County > Rockaway
Price Range: ₹ 7,578 - ₹ 15,566 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Rockaway 3*
Number of rooms: 162
Reservation Options:
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Also Known As:
Hilton Garden Inn Rockaway Hotel Rockaway
Hilton Rockaway
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Rockaway staff and other travellers.
5 questions
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Questions? Get answers from Hilton Garden Inn Rockaway staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Hilton Honors members can pick a room on a higher floor, avoid noise level on 1st floor.”
 of 5 bubbles 629NickC, 7 Dec 2016 | Read review
“Ask for an "upper floor" facing the front of the hotel. Seeing the sunrise is well worth it.”
  • This was our room door when we arrived.
  • This is how we were allowed to decorate it for Thanksgiving.
 of 5 bubbles shaifunk, 5 Dec 2016 | Read review
“Bring your own pillows!”
 of 5 bubbles Joe5034, 4 Dec 2016 | Read review
“Top floor (5th) is quiet.”
 of 5 bubbles PhilipH427, 17 Oct 2016 | Read review
“Go somewhere else”
 of 5 bubbles Fizgig46, 21 Aug 2016 | Read review
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