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All reviewsgeneral managerhome away from homerecommend this hotelstove toppots and panslaundry roomdefinitely stay here againlong tripgreat customer servicethe jersey shorekitchenettenjroberttoastermendezexit
All employees were very helpful. Especially Nadine, Virginia and the manager.
They helped us e.g. to get food, as we arrived very late, they gave us directions
as the gps didn't work and they helped us a lot with an injury. Thanks to the
Response from 00esa, Manager at Extended Stay America - Red Bank - MiddletownResponded 2 November 2017
Thank you for sharing your wonderful feedback with us. It was a pleasure to read your review about the excellent service you received from our staff and that they exceeded your expectations. Your compliments have been shared with the entire team, especially with Nadine and...More
I stayed at the Hotel for four days in August of 2017. It was easily found and located quite good. Within a few minutes you were able to reach stores and restaurants. Parking was perfect right in front of the Hotel. The room was ok....More
1 Thank pilot2308
Response from 00esa, Manager at Extended Stay America - Red Bank - MiddletownResponded 27 October 2017
Thank you for being our guest and for taking the time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thanks for choosing our hotel,...More
Seriously I highly recommend this hotel. Everything's great the room and the staff. For the price you literally get everything a WHOLE kitchen, bed,bath, tv etc. The front desk even provides snacks! Its very private and no one really bothers you and its a short...More
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Response from 00esa, Manager at Extended Stay America - Red Bank - MiddletownResponded 19 October 2017
It was our pleasure having you as our guest at Extended Stay America. We feel so nice to know you found us to be of excellent value and were pleased with our convenient location close to places of your interest. Our staff has appreciated you...More
I gave this Extended Stay a #2 because the place is not only dated but not clean. The front desk saved the day in an effort of help where they could. The beds were comfortable which saved the day. The price with tax was almost...More
Response from 00esa, General Manager at Extended Stay America - Red Bank - MiddletownResponded 6 October 2017
Thank you for being our guest. Although you liked the service delivered by our front desk associate, we apologize that our facilities did not live up to your expectations. Please know, various parts of our hotel are scheduled for renovation in near future. We truly...More
Sometimes you just need a place to stay. Basic. Clean. Check. This hotel is that and nothing more. It smells like smoke in the hallways. There were dogs in some rooms and the expected barks and yelps. And though there is a microwave/kitchenette, there is...More
Response from 00esa, Manager at Extended Stay America - Red Bank - MiddletownResponded 3 October 2017
Thank you for the feedback about your stay at our hotel. We are happy your overall experience was enjoyable, but we are sorry for not meeting all of your expectations. We truly regret the inconvenience caused to you and hope you will give us another...More