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Extended Stay America - Ramsey - Upper Saddle River

120 reviews
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Traveller (11)
Room & Suite (12)
Dining (1)
Overview
  • Excellent51%
  • Very good16%
  • Average10%
  • Poor8%
  • Terrible15%
Travellers talk about
“every week”(4 reviews)
“upstate ny”(2 reviews)
“room was clean”(8 reviews)
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Kitchenette
Pets Allowed
Wheelchair Access
2.5 Star Hotel
All hotel details
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (120)Write a Review
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All reviewsevery weekupstate nyroom was cleanlong term staythe hotel staffgreat roombergen countysmoking roomshower curtainhome away from homethe entire staffplace to staythe general managera great stayfirst floormyrakitchenware
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1 - 5 of 118 reviews
Reviewed 14 January 2018

Staff was very friendly and helpful. I spoke with Trevor on the phone and at check-in and he was great. Room was clean and in good order. I heard very little noise from other rooms. One slight drawback is the location. In order to turn...More

1  Thank imdave1
Response from 00esa, Manager at Extended Stay America - Ramsey - Upper Saddle RiverResponded 15 January 2018

Dave, thanks for being our guest at Extended Stay America. We are pleased to know you liked the service provided by our courteous staff and that you were impressed with your well-appointed room. However, we apologize for any inconvenience you had while being here. It...More

Hotel's Favourite
Reviewed 11 September 2017 via mobile

Perfect location to meet with my friends traveling through the area. Right on the highway but u can't hear the highway from inside. Staff is always friendly and helpful. Keeps me coming back week after week.More

1  Thank Songej
Response from 00esa, General Manager at Extended Stay America - Ramsey - Upper Saddle RiverResponded 12 September 2017

Songej, it's so nice to read the wonderful review about your stay at Extended Stay America. It’s a pleasure knowing you loved our excellent service and our location was enjoyable for your needs. We hope to welcome you and your friends back soon. Sincerely, General...More

Reviewed 10 January 2018

Thanks for making this a homely stay. Most appreciate all the cooperation that I got. I shall honestly recommend all my colleague and friends for a stay in here in the future. Regards from my end for making this a comfortable stayMore

Review collected in partnership with Extended Stay
1  Thank soumenk2018
Response from 00esa, Manager at Extended Stay America - Ramsey - Upper Saddle RiverResponded 10 January 2018

Thank you for selecting Extended Stay America and for sharing your comments. We are delighted to read you had a wonderful stay with us and found us to be your home away from home. Thanks again recommending us to future guests, and we look forward...More

Reviewed 28 December 2017 via mobile

Not clean at all. Bottle caps on head board and on the floor. Bathroom needs help. Told front desk, person didn’t care. Towels are thin. Advertise muffins for breakfast. All they had was granola bars. Will not stay there again.More

1  Thank dontdoit_17
Response from 00esa, Manager at Extended Stay America - Ramsey - Upper Saddle RiverResponded 29 December 2017

Please accept our sincere apologies for the issues you encountered and regret the inconvenience they caused. We regret not meeting all of your expectations and rest assured that corrective actions are being taken within the respective departments. We will make a note of your feedback...More

Reviewed 12 December 2017 via mobile

My stay at Extended Stay America in Ramsey, NJ has been very pleasant. The employees are very helpful at all times and responsive at any time of the day or night. In particular, Trevor M mans the front desk and was very conscientious about salting...More

1  Thank Cathleen N
Response from 00esa, Manager at Extended Stay America - Ramsey - Upper Saddle RiverResponded 13 December 2017

Cathleen, thank you for the wonderful review of your visit to Extended Stay America. We are delighted that our front desk associates and Trevor made you feel so welcome. We are very proud of our team and their dedication to our guests, so we were...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Self-Serve Laundry
Laundry Service
Room amenities
Microwave
Details
Price range
US$ 101 - US$ 122 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$ 101 - US$ 122 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (11)
Room & Suite (12)
Dining (1)
Questions & Answers
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Room Tips
"Choose a different hotel."
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"Honestly, the way the hotel is situated every room has a great view, the east end of the hotel maybe quieter."
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"All the rooms were not great at all."
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"Look for another hotel."
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