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White Sands Oceanfront Resort & Spa

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696 Reviews from our TripAdvisor Community

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There are newer reviews for White Sands Oceanfront Resort & Spa
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Showing 695: English reviews
Mount Olive, New Jersey
Reviewed 29 September 2014

Well the pictures on line were not what we thought, the 2 room 2 king was very small not enough room for our luggage, there was a microwave but no where to sit to prepare or eat food the refridge had no knob to adjust the temp the back of the fridge was frozen solid and were unable to adjust...

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Helpful?
Thank Tom H
Christina Chiai... R, Owner at White Sands Oceanfront Resort & Spa, responded to this review

Thank you for taking the time to review our hotel. The room you stayed in is a brand new room. It has received high marks from every guest that came through and quickly became one of the most popular room styles on premises. I am sorry you did not enjoy that room. We have lots of room styles, perhaps a...

kingston, ny
Reviewed 23 September 2014

I have stayed at the Resort in the past and have enjoyed the stay mainly because of the location.I booked a room this year and on my way to the hotel, i received bad news from home and had to turn back. I was not offered a refund or a credit. Very disappointing. I am in the service business (3...

Review collected in partnership with this hotel
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Helpful?
Thank gigi4428
Christina Chiai... R, Owner at White Sands Oceanfront Resort & Spa, responded to this review

Thank you for taking the time to review our hotel. We do have signs all over the place directing people where to go. There are big light up signs outside directing where to check-in and an agenda printed on the Front Desk for the weddings. I do apologize that the front desk staff did not seem welcoming. This is something...

Queens, New York, United States
Reviewed 23 September 2014

The rooms are small and poorly arranged.Difficult for two people to get around the two beds in a room. Smallest bathroom I have ever seen. Staff so confuse they can't give directions to restaurant or ice machine withou making you go around extra buildings. Too three tries to get final bill right and still is not fixed. There must be...

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Helpful?
4Thank Helen R
Christina Chiai... R, Owner at White Sands Oceanfront Resort & Spa, responded to this review

I am always grateful to hear our guests comments. It is so important to be able to stay in touch and make improvements. I am perplexed with this review. Dreadful architecture? Some of the buildings are old. But there is plenty of room around the beds to get around. The 300 building is the original White Sands and was built...

Reviewed 23 September 2014 via mobile

First trip to NJ. The location of the hotel is perfect, and even though we were across the street, our room had a nice view of the ocean. The rooms were clean, but the patio screen was torn and we had some bugs get in the room. The staff at the front desk was always hiding in the back and...

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Helpful?
1Thank Rezles1
Christina Chiai... R, Owner at White Sands Oceanfront Resort & Spa, responded to this review

Thank you for taking the time to review our hotel. It seems we had an employee or two that just were not representing the White Sands attitude. I apologize that you found this to be so. I have already fired a few, and we had an employee meeting on hospitality the White Sands way. We also purchased a bell for...

Pen Argyl, Pennsylvania, United States
Reviewed 20 September 2014

I have been meaning to review this place for awhile. I didn't hate it per say...but I don't think i'll ever go back just for the financial part. Makes more sense to put the money into a rental. I think it's safe to say that point pleasant can offer you this place...a motel...or you need to rent yourself a beach...

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Helpful?
Thank Kerri M
Christina Chiai... R, Owner at White Sands Oceanfront Resort & Spa, responded to this review

Thank you very much for your very thorough review of the Hotel. While I respectfully disagree that the facility is not worth every penny of what we charge, I do see that there were a few issues that must be attended to. We have already remedied the front desk employee who was so inappropriately rude. She has lost her job...

Browns Mills, New Jersey, United States
Reviewed 19 September 2014

Very pricey for average accomodations. There were two buildings, didn't know which one to go to check in. Front desk personnel very rude. Went for a wedding recep and beach wedding, and front desk didn't tell us anything ... where to go on the beach, etc. Also, there was a $50 refundable deposit but was not made aware of when...

Review collected in partnership with this hotel
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Helpful?
Thank Leeann D
Christina Chiai... R, Owner at White Sands Oceanfront Resort & Spa, responded to this review

Thank you for taking the time to review our hotel. It is so important to us to hear how we can accommodate our guests best. We have signs outside, on both sides of the property, directing you to check-in in the main hotel. Also, we provide each guest with a confirmation letter that explains all of our policies for check-in...

Garnerville, New York
Reviewed 19 September 2014

Having an ice machine across the street on the 3rd floor doesn't make it convenient at 10:00 at night when you are in your room looking for a drink. Why have a restaurant on the premises not open? The mattresses sag terribly. Glad I came off season rooms are not worth more. Lynn

Review collected in partnership with this hotel
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Helpful?
Thank 947lynn
Christina Chiai... R, Owner at White Sands Oceanfront Resort & Spa, responded to this review

Hi Lynn, Thank you for taking the time to review our hotel. In the room we have a placard that states that we will deliver ice to your room. You just have to call the hotel front desk to request delivery. We do try to accommodate all our guests needs. I am sorry that you were inconvenienced. I hope you...

Maplewood, New Jersey
Reviewed 18 September 2014

So we stay at this Hotel (by far resort and Spa) every year, we stay on the beach side. The rooms are old and worn. Needs new room décor. Needs new curtains. Needs new Bathrooms. Take out the carpets YUCK! You know a few hairs here or there on the bathroom floor. No place to eat there, had to get...

Review collected in partnership with this hotel
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Helpful?
Thank Lynn B
Christina Chiai... R, Owner at White Sands Oceanfront Resort & Spa, responded to this review

Hi there Lynn! I am so glad that you enjoyed 501 and 502! We love that you return every year. Thank you for your continued business! Some of our rooms are on the older side, but as always, we make small changes each year. Super Storm Sandy did put us back a bit, but we have many projects for this...

Dalton, Pennsylvania
Reviewed 17 September 2014 via mobile

Great place to stay when going to Point Pleasant. Close to beach, walking distance to boardwalk. Clean. Several pools. Nice kids pool. Great family friendly place! Resort in continuously working to repair, and upgrade from hurricane Sandy.

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Helpful?
1Thank Emily W
Christina Chiai... R, Owner at White Sands Oceanfront Resort & Spa, responded to this review

Thank you so much for your great review! We hope that you will be down again soon!

Reviewed 12 September 2014

Would have been nice to have breakfast there but it wasn't open. We had a large group and ha d to find another place to eat.The kids and every one enjoyed the pools. Bolt inside and the outside one. The free beach passes were a nice bonus as well.

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Helpful?
1Thank redneckak47
Christina Chiai... R, Owner at White Sands Oceanfront Resort & Spa, responded to this review

Thank you for writing such a nice review! The restaurant on the Ocean side of the street is open 6 days a week all year around for breakfast and dinner. We are working on bringing back the continental breakfast in the hotel. We sure do hope to see you again soon!

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Amenities

Highlights
  • Pool
  • Beachfront
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
Official Description (provided by the hotel)
Conveniently along the New Jersey Shore. Our Resort is set on a beautiful, private stretch on Point Pleasant Beach. Our Hotel Spa is steps away located across the street; both are just minutes away from many shore attractions. Enjoy all the comforts of home with the added amenities of a full service spa, a state-of-the-art gym, a heated indoor pool and more! Run your meeting efficiently in the comfort of our fully-equipped conference room. After a full day of meetings, any business traveler will feel at home with access to our gym, spa and swimming facilities. Our banquet facilities provide the perfect backdrop for your wedding or special occasion. ... more   less 

Additional Information about White Sands Oceanfront Resort & Spa

Address: 1205 Ocean Ave, Point Pleasant Beach, NJ 08742-3349
Region: United States > New Jersey > Jersey Shore > Point Pleasant Beach
Price Range: ₹ 11,079 - ₹ 23,583 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — White Sands Oceanfront Resort & Spa 3*
Number of rooms: 122
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Also Known As:
White Sands Oceanfront Hotel Point Pleasant Beach
White Sands Oceanfront Resort And Spa
White Sands Hotel Point Pleasant Nj
Hotel Style:
#6 On the Beach Hotel in Point Pleasant Beach
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Questions & Answers

Here's what travellers have asked, with answers from White Sands Oceanfront Resort & Spa staff and other travellers.
8 questions
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Questions? Get answers from White Sands Oceanfront Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The room was clean and comfy and the staff was extremely accommodating. ”
, 2 Apr 2017 | Read review
“Best rooms are beach side with private balconies especially top floor.”
369KimM369, 23 Mar 2017 | Read review
“Stay ocean side in nice weather. Stay at the hotel in the colder weather to use the pool and hot tub.”
lynno833, 9 Mar 2017 | Read review
“This property extends from ocean front where restaurant and outside pools, and motel type rooms are. Then motel is across the street with baloney rooms, bar, spa, banquet rooms, game room and inside pool. which is where our room was.”
kathywU6156YZ, 3 Mar 2017 | Read review
“Room was clean and had an ocean view!”
maryeW946ZN, 3 Mar 2017 | Read review
5 of 5