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Hilton Parsippany

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Hilton Parsippany
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743 Reviews from our TripAdvisor Community

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Showing 719: English reviews
Philadelphia, Pennsylvania
Reviewed 2 days ago NEW

Continuously poor maintenance with no tendency of improvement. Usually stingy with upgrades for valued program members. Friendly and helpful staff is the main reason to stay at this property. Too expensive for the price.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 93martinu
Milford, New Jersey
Reviewed 5 days ago NEWvia mobile

Working late one night I needed a place to crash as I needed to be back to work early the next day. I arrived late in the evening to an attentive and pleasant front desk. I was given the key to a room about as far from the elevator as it could be, even though my account said near the...

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Helpful?
Thank Walt C
Brooklyn, New York
Reviewed 1 week ago

Stayed at the Hilton Parsippany for the weekend. Did not get the room we reserved. Gave us one bed for three kids. My daughter was forced to sleep on a hard couch against the window. When we asked them for pillows and covers they said they didn't have. Later on they gave her a towel to sleep with. I was...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Tamar S
Keith M, General Manager at Hilton Parsippany, responded to this review

Thank you for staying with us. I am very sorry for the inconvenience you were caused at check in. I will personally follow up on your comments to find out where the breakdown occurred and have this addressed. Your experience is very important to me and I would invite you to contact me directly at keith.moses3@hilton.com or 973-455-7903. I look...

Montclair, New Jersey
Reviewed 1 week ago

This hotel is so beautiful, love everything about! The rooms are so spacious and well maintained. The bed was very comfortable, stay the whole day in it! Breakfast was so good and all the staff was very pleasant.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank shirleymY967WY
Nj
Reviewed 1 week ago

Due to poor management and under staffing our room was not ready at check in even though I had checked in the day prior online. Then I had to wait an hour for a room and no manager was available to talk

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Kimberly G
Keith M, General Manager at Hilton Parsippany, responded to this review

Thank you for staying with us and completing an online review. I am very sorry for the delay at check in. I will personally follow up on your comments to find out where the breakdown occurred and have this addressed. Your experience is very important to me and I would invite you to contact me directly at keith.moses3@hilton.com or 973-455-7903....

brooklyn
Reviewed 2 weeks ago via mobile

Hi my name is yossi ungar and I simply wanting spill my heart out to the public, as I would appreciate hearing this from someone else before getting screwed myself. My family and I have been going to this hotel (hilton in Parsippany) as a group for many years twice a year we book from year to year in advance....

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Helpful?
Thank yossi u
Keith M, General Manager at Hilton Parsippany, responded to this review

Thank you for speaking with me regarding your stay. I am very sorry for the inconveniences you were caused and I assure you I will personally follow up on your comments. If I can be of any further assistance please do not hesitate to contact me directly at 973-455-7903.

Reviewed 2 weeks ago via mobile

Don't ever ship something to this hotel.. I ordered an expensive gift from amazon for my girlfriend, got confirmation that one of the hotel staff signed for it.. when I went to the counter to pick it up they gave me an open package and said maybe it fell out in the truck!!!! The manager of the hotel said he...

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Helpful?
Thank wordtravelsworld
Keith M, General Manager at Hilton Parsippany, responded to this review

Thank you for staying with us. I am very sorry to read what happened with your package. I understand you spoke with our Front Office Manager regarding what had happened and I assure you I will personally follow up on your comments. Your experience is very important to me and I would invite you to contact me directly at keith.moses3@hilton.com...

Long Island, NY
Reviewed 2 weeks ago

I have stayed at this hotel two or three times. Our stay is always pleasant. The rooms are clean and spacious. The staff is always helpful. There are multiple food options, including a Ruth Chris Steakhouse. They offer shuttle service to the local train station too.

Review collected in partnership with Hilton Hotels & Resorts
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1Thank Nosyla
Midlothian
Reviewed 3 weeks ago

Truly enjoyed my stay. Friendly staff, excellent service. Will definitely be staying here again in the future. Staff was friendly on all levels at all times. Every level of staff greeted me with a cheerful attitude.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank davehL9335KL
Houston, Texas
Reviewed 6 December 2016

Staff and location about the only thing this hotel has going for it. Hotel is either on heat or AC. I went when it was somewhat warm outside, but building was set to heat. It was awful because to was very hot the nights I was there. There were issues with the TV and limited options on room service menu.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank AEJ-MWS
Keith M, General Manager at Hilton Parsippany, responded to this review

Thank you for staying with us and completing an online review. I am very sorry for the inconveniences that you were caused during your recent visit. Your experience is very important to me and I would invite you to contact me directly at keith.moses3@hilton or 973-455-7903. I look forward to hearing from you.

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
We boast a great location on the New Jersey Mack-Cali business campus, in the heart of Morris County's Corporate Business Center. Make yourself at home in one of our Standard rooms, which exude modern luxury and classic sophistication. Here you will enjoy plush beds, a marble vanity in every bath, and expansive rooms. Cherry furniture with a contemporary accent, adds a warm feeling to the finest accommodations. Each room includes a large work desk, with two-line speakerphones, Hilton alarm clock with MP3 connector, and both wireless and wired high speed internet access. ... more   less 

Additional Information about Hilton Parsippany

Address: 1 Hilton Ct, Route 10, Parsippany, NJ 07054-4403
Region: United States > New Jersey > Morris County > Parsippany
Price Range: ₹ 7,441 - ₹ 20,274 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Parsippany 3.5*
Number of rooms: 354
Reservation Options:
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Also Known As:
Hilton Parsippany Hotel Parsippany
Hampton Inn Parsippany
Parsippany Hampton Inn
Parsippany Hilton
Hotel Style:
#1 Green Hotel in Parsippany
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Parsippany staff and other travellers.
5 questions
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Questions? Get answers from Hilton Parsippany staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“try for a room on an upper floor fairly close to the elevators to avoid a long walk”
 of 5 bubbles richardaL571XQ, 23 Sep 2016 | Read review
“The cheaper the rate the more likely there are noisy rowdy kids in the hotel that day or weekend.”
 of 5 bubbles kna5023, 8 Aug 2016 | Read review
“They will take good care of you.”
 of 5 bubbles HotelDeeDee, 13 Jul 2016 | Read review
“Rooms on the 6th floor are the most highly appointed.”
 of 5 bubbles NYC2VA13, 7 May 2016 | Read review
“3rd floor or above - high room numbers”
 of 5 bubbles 879celiah, 24 Apr 2016 | Read review
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