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DoubleTree by Hilton Hotel Newark Airport

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DoubleTree by Hilton Hotel Newark Airport
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1,207 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Newark Airport
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Showing 1,163: English reviews
Virginia
Reviewed 1 week ago

Place was ok, but not honest about prices for items. Location was good, however was never told it is a block from a jail. Would have liked to know that ahead of time. Room was good, food was ok. Bathroom needs remodeled.

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Helpful?
Thank Pamela B
DoubletreeNewark, General Manager at DoubleTree by Hilton Hotel Newark Airport, responded to this review

Thank you for your candid feedback about your time here. We do regret that your stay was not as you had anticipated. It is difficult to address your concerns about our pricing in this forum and hope that you will reach out to us directly so that we can answer any questions you may have. We look forward to speaking...

Reviewed 1 week ago

I didn't think it was clean, found someone else socks and phone charger in the room. Would not walk on the rug without slippers. Wasn't impressed and would not stay here again. It took 45 minutes to get picked up when I arrived in the airport.

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Helpful?
Thank toniannd942
DoubletreeNewark, General Manager at DoubleTree by Hilton Hotel Newark Airport, responded to this review

From start to finish, we want your time here to be enjoyable and we truly regret any disappointments you felt. We will work with both our housekeeping team and shuttle drivers to make improvements. We hope that you will reconsider staying with us again, as we would like to opportunity to surpass your expectations and provide you with the perfect...

Saint Louis, Missouri
Reviewed 1 week ago

Hilton Honors room was updated, clean and comfortable. Liked the additional Honors perks. Some of the staff at the front desk were a little off-putting, but overall the staff was very friendly and helpful. It was perfect for sleeping since we spent most of our time in Manhattan.

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Helpful?
Thank I5980ACstevenk
DoubletreeNewark, General Manager at DoubleTree by Hilton Hotel Newark Airport, responded to this review

It was great to learn our convenient location and comfort we provide were just what you needed to enjoy your holiday weekend visiting NYC! We feedback about our staff will be reviewed by our management team as we want every interaction you have with us to be perfect in every way. Thank you for choosing our hotel for your getaway....

citrus heights, ca
Reviewed 1 week ago

We stayed here the night before Thanksgiving. We took the hotel's free shuttle to Newark Airport then caught the train into New York city for the Macy's Thanksgiving day parade. Everything went smoothly. The hotel staff was very polite. The Concierge & shuttle drivers were very helpful. We would stay here again. Parking was $16 per night, no way to...

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Helpful?
Thank marca98
DoubletreeNewark, General Manager at DoubleTree by Hilton Hotel Newark Airport, responded to this review

How wonderful that our central location along with our complimentary shuttle service was just what you needed to enjoy the Macy’s Thanksgiving Day Parade! Thank you for your kind words for our staff. Please know, we do offer hotel packages that include parking when you book directly with us and we hope you will reach out to our team so...

Springfield, Illinois
Reviewed 2 weeks ago

No coffee available even if your a rewards member. Staff dismissive when asking questions in regards to hotel or surrounding area. Never had towels had to call every morning. Not enough parking on property

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Helpful?
Thank Bgb2177
DoubletreeNewark, General Manager at DoubleTree by Hilton Hotel Newark Airport, responded to this review

It seems we missed a number of opportunities to changes your experience around and impress you and we apologize for any inconveniences you had with your guestroom and our on-site parking. We will continue to work with our team to be more attentive to our guests needs. It is our hope to one day welcome you back so that we...

Hamlin, Pennsylvania
Reviewed 2 weeks ago

We had a great deal of staying at this hotel and had free parking up to 2 weeks for free which was a GREAT deal. Otherwise daily parking is very expensive. What beautiful place with great amenities. Especially for Hilton Honors clients. having your own lounge to get coffee and snacks for free and free internet was GREAT

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Helpful?
1Thank Janet H
DoubletreeNewark, General Manager at DoubleTree by Hilton Hotel Newark Airport, responded to this review

How great to read you not only enjoyed our Executive Lounge and amenities we provide, but you also found value in your hotel package! Thank you for sharing your review of DoubleTree by Hilton Hotel Newark Airport. We are thrilled you had a pleasant stay and look forward to welcoming you back again.

Calgary, Canada
Reviewed 2 weeks ago via mobile

Very comfortable spacious room ! I like the well designed grand sitting area on the main floor, so that we could enjoy the coffee, snack after checked out but to wait for the afternoon transit flight home! Warm welcomed by the front desk staff , Stella, hometown London,U.K. Hope to see improvement on the shuttle bus driver, (come and collect...

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Helpful?
Thank Taishan49
DoubletreeNewark, General Manager at DoubleTree by Hilton Hotel Newark Airport, responded to this review

And we would definitely welcome you back! Thank you for your review of our hotel. We are delighted that you enjoyed the comfort, service and our delicious chocolate chip cookies. We do regret any mix-up you had with our shuttle service and hope any inconveniences were minimal. It will be a pleasure to have you stay with us again at...

Philadelphia, United States
Reviewed 2 weeks ago

The hotel has a good location. It is right off of the freeway. It is near the airport. It is about 15 minutes away from NYC and about 10 minutes from downtown Newark. I found this hotel to be very noisy. The room I had was in a poor location. There were big light fixtures right outside of my room...

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Helpful?
Thank reneem924
DoubletreeNewark, General Manager at DoubleTree by Hilton Hotel Newark Airport, responded to this review

Although we are happy to read you appreciated our central location, we do regret any disturbances to your rest. We will have our team address your feedback about the curtain in your guestroom and we hope any disappointments were minimal. We thank you for your positive words for our on-site restaurant and look forward to welcoming you back the next...

Austin, United States
Reviewed 2 weeks ago

Too many cosmetic flaws due to quick fixes. Location and view was great. The first time I saw the staff smile was during my check out and I was there for 2 days. However, the rooms are quiet and the exercise facility was great. Uber became by best friend on this stay and other sources of transportation was ready and...

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Helpful?
Thank musheerahm2016
DoubletreeNewark, General Manager at DoubleTree by Hilton Hotel Newark Airport, responded to this review

We want you to feel welcomed from the moment you enter our hotel and apologize if not every interaction with our staff was friendly. We will continue to work with our team. Please know, we are in the process of preparing for updates to our hotel and will be addressing your concerns during this time. We hope you get the...

Burtonsville, United States
Reviewed 2 weeks ago

nice looking hotel, staff pleasant, room was nice and clean, no stale odor, nice presssure from the shower head, bathroom roomy. Shuttle service pretty much on time, pleasant drivers. The cookies were delicious, yummy. The swimming pool is down stairs in the lobby area, out in the open. I thought that was strange. I would go back

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Helpful?
Thank 354debbiej
DoubletreeNewark, General Manager at DoubleTree by Hilton Hotel Newark Airport, responded to this review

We truly enjoyed reading your review and learning about what you appreciated about our hotel! We are happy that the comfort, amenities and service we provided added to your positive experience. Thank you and we look forward to seeing you again at DoubleTree by Hilton Hotel Newark Airport.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
With 24-hour shuttle service from and to Newark Liberty International Airport, this full service hotel offers comfortable guest rooms, a choice of food & beverage outlets. Our Fitness Center and indoor heated pool are for hotel guests only. The hotel is conveniently located and a short train ride away to Newark and New York City, as well as Liberty State Park and NJ cruise piers. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Newark Airport

Address: 128 Frontage Rd, Newark, NJ 07114-3721
Region: United States > New Jersey > Newark
Price Range: ₹ 7,549 - ₹ 12,536 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Newark Airport 3.5*
Number of rooms: 502
Reservation Options:
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Also Known As:
Sheraton Newark
Sheraton Hotel Newark Nj
Newark Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Newark Airport staff and other travellers.
29 questions
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Questions? Get answers from DoubleTree by Hilton Hotel Newark Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Had an inside balcony room overlooking the atrium lobby and pool”
 of 5 bubbles p3navy, 6 Dec 2016 | Read review
“no tips, I have not had any issues to say what floor is good and what floor is not”
 of 5 bubbles ICESISM, 30 Nov 2016 | Read review
“Ask for a room that does not have a window/balcony surrounding the pool. Not sure if one exists.”
 of 5 bubbles scuneo, 13 Nov 2016 | Read review
“Don't pay extra for higher rooms.”
 of 5 bubbles basketballgirlinnyc, 26 Oct 2016 | Read review
“Hight up is good.”
 of 5 bubbles OEA-74, 25 Oct 2016 | Read review
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