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Hilton Newark Penn Station

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Hilton Newark Penn Station
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1,413 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Newark Penn Station
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Showing 1,281: English reviews
Norwood, United States
Reviewed 18 May 2015

My Last few stays have been diapointing because I do have in my HHonors profile I like to be far away from the elevators but in both Philadelphia and Newark my rooms were right next to the elevators. Even though I booked these rooms almost a month ahead you still could not accomodate my prefernce in my profile. What is...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank Timothy G
Lori S, Front Office Manager at Hilton Newark Penn Station, responded to this review

Good Morning, I do sincerely apologize that you were not completely satisfied with your most recent stay at the Hilton Newark Penn Station. I know how frustrating it must be to set up a profile and then not get what you ask for. I will use this as a training tool to retrain the team so that this type of...

Reviewed 17 May 2015 via mobile

My husband and I stayed at Hilton Newark Penn Station for 7 days. Our room was on the 9th floor and it was very nicely updated, the bedding and towels were fluffy and clean, the temperature was just right. Breakfast on our floor during the week was more then sufficient including eggs, bacon, french toast, breads, juices, coffee, yogurt, fruit,...

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Helpful?
3Thank Leslie R
Lori S, Front Office Manager at Hilton Newark Penn Station, responded to this review

Good Afternoon, Thank you for taking the time to submit a review of the Hilton Newark Penn Station. I am very happy to hear that you enjoyed your week long stay at the Hilton. I am delighted that you found the hotel to be clean and comfortable. I will be sharing your comments with the team. I hope if your...

United States
Reviewed 15 May 2015

Reservations were confirmed for king bed room. After 10 hours of travel, checked in and went to room -- no king bed. Had carried all luggage bags to room. Returned to lobby, finally provided king bed room on another floor. Had to return to original room, retrieve luggage, and carry luggage bags to correct room. No apology whatsoever.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank Brian C
Lori S, Front Office Manager at Hilton Newark Penn Station, responded to this review

Good Afternoon, I do apologize that you were not given the king bed that you had requested. I know that it must be frustrating to get into a room and then be told that another room became available. I also apologize that you were not offered assistance with your luggage, I will speak to the staff and use this as...

Reviewed 14 May 2015

We picked this hotel solely because of it's location to Newark Penn Station, a 3 minute walk across a skywalk from the hotel lobby directly to Penn Station! We were pleasantly surprised with the hotel. The rooms were completely updated, quite comfortable, and extremely clean. If it weren't for the narrow and very tall door, you would never know this...

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Helpful?
Thank catriona120
Lori S, Front Office Manager at Hilton Newark Penn Station, responded to this review

Good Afternoon, Thank you for taking the time to review the Hilton Newark Penn Station. I am very happy to hear that you enjoyed your stay with us. I will be delighted to share your comments with the entire staff. I am glad you found the room to be comfortable and quite. I hope that if your travels bring you...

new york, United States
Reviewed 13 May 2015

Compared to the many many other Hiltons,we have visited, over the past 20 years, this location was far below the others. The hotel has smell of being very old. Also, the bathroom linen was very old and should have been discarded a year ago.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank Raymon C
Lori S, Front Office Manager at Hilton Newark Penn Station, responded to this review

Good Afternoon, I wanted to apologize that you were not satisfied with your most recent stay with us at Hilton Newark Penn Station. We pride ourselves in great customer service as well as clean and comfortable rooms. I am very sorry to hear that your room was not cleaned to standard. I have shared your comments and concerns with our...

Airdrie, United Kingdom
Reviewed 7 May 2015

We found this an excellent hotel to stay in and top marks for service and smiles to all the staff we came into contact with. We requested the pick up service from Newark Airport which arrived exactly as promised, the driver and concierge who met us at the front door were very helpful and friendly, this is exactly the way...

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Helpful?
2Thank stuart w
Lori S, Front Office Manager at Hilton Newark Penn Station, responded to this review

Good Afternoon, Thank you for taking time to review the Hilton Newark Penn Station. I will be very happy to share your thoughts and concerns with the whole team. I am glad to hear that you enjoyed your stay with us and that the bellman and concierge were very attentive to you. I will share your concerns regarding the restaurant...

Reviewed 4 May 2015 via mobile

Great place to stay. The staff at the front desk are really nice and helpful. The rooms are extra spacious and clean and beds are very comfortable. Room service is excellent and nicely staffed. I would totally recommend staying here. The only reason why I'm not giving it 5 stars is because of the noise of the traffic down below...

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Helpful?
2Thank Patrisse
Lori S, Front Office Manager at Hilton Newark Penn Station, responded to this review

Good Morning, Thank you for taking the time to review our hotel. Nothing brings me greater happiness then hearing that you enjoyed your stay with us. I am delighted to hear that you are recommending this hotel. It will be my pleasure to share your comments with our staff. I hope that if your future travels bring you to the...

Stratford, Canada
Reviewed 3 May 2015

Just checking out of this hotel - very clean and comfortable rooms and facility. Excellent restaurant and the staff could not do enough for you. Wonderful location with easy across the street access to transit and the PATH to NYC. Could not have been happier! Recommend to anyone travelling to NYC.

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Helpful?
2Thank Dorien M
Lori S, Front Office Manager at Hilton Newark Penn Station, responded to this review

Good Morning, Thank you for taking time to review the Hilton Newark Penn Station. I am delighted to hear that you enjoyed our hotel as well as our restaurant. I will be happy to share your comments with the hotel staff, particularly the restaurant staff. I hope that if your travels bring you to Newark in the future you will...

Bangalore
Reviewed 3 May 2015

The Hilton properties have never impressed me and this one was quite close to the bottom among the marquee properties I have frequented. The location in downtown Newark is terrible - there was an ominous abundance of cops and no restaurants of any quality in the neighborhood. The room was tiny for the 4 of us and the lack of...

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Helpful?
Thank TheItinerantTinker
Lori S, Front Office Manager at Hilton Newark Penn Station, responded to this review

Good Morning, I do apologize that you found your stay with us to be disappointing. I apologize that you were not completely satisfied with your stay, I would love the opportunity to discuss this stay with you and see if there is anything I can do to make it right. Please reach out to me so that we can discuss...

Reviewed 1 May 2015 via mobile

I stayed with my husband & we were surprised by how spacious our room was. It has good size of bathroom that we didnt need to cram inside it. The room has a USB charger which was very convenience for our gadgets which I didnt find in a five star hotel located in Grand Central where I stayed in the...

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Helpful?
Thank SandraHadisurya
Lori S, Front Office Manager at Hilton Newark Penn Station, responded to this review

Good Morning, Thank you for taking time to review the Hilton Newark Penn Station. I am delighted to hear that you and your husband enjoyed your stay here. I am glad that you liked the room and you found the hotel to be convenient. I will be happy to share your comments with the hotel staff. I hope that if...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities

Additional Information about Hilton Newark Penn Station

Address: Gateway Center - Raymond Blvd, Newark, NJ 07102
Region: United States > New Jersey > Newark
Price Range: ₹ 9,025 - ₹ 19,789 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Newark Penn Station 3.5*
Number of rooms: 253
Reservation Options:
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Also Known As:
Hilton Newark Penn Station Hotel Newark
Hilton Hotel Newark
Hilton Penn Station Newark
Newark Hilton
Hotel Style:
#1 Romantic Hotel in Newark
#4 Family Hotel in Newark
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Newark Penn Station staff and other travellers.
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Questions? Get answers from Hilton Newark Penn Station staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“high floor is always good”
 of 5 bubbles 511yaelp, 27 Jan 2017 | Read review
“No views, all noisy. :) Scan your key card to make the elevator work!”
 of 5 bubbles andrea464, 22 Dec 2016 | Read review
“7th floor and higher facing away from Penn Station”
 of 5 bubbles 30yearRN, 19 Dec 2016 | Read review
“As far from the main road as possible”
 of 5 bubbles nw2425, 8 Dec 2016 | Read review
“Higher floors mean less train noise.”
 of 5 bubbles ParkinMeter, 30 Nov 2016 | Read review
5 of 5