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Residence Inn by Marriott Neptune at Gateway Centre

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Traveller (70)
Room & Suite (63)
Dining (10)
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Overview
  • Excellent47%
  • Very good31%
  • Average11%
  • Poor6%
  • Terrible5%
Travellers talk about
“the jersey shore”(21 reviews)
“asbury park”(19 reviews)
“full kitchen”(18 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Heated pool
Non-Smoking Hotel
Airport Transportation
Suites
3 Star Hotel
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Additional information
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Offers from Residence Inn by Marriott Neptune at Gateway Centre
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (218)
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All reviewsthe jersey shoreasbury parkfull kitchenoutlet mallsocial houryogurtfirst floora great place to staysink areaexercise roomhot tubbasketball courtshort drivenew jerseyking bedwalmartsuite
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51 - 55 of 212 reviews
Reviewed 31 July 2016

First off was ok. Than beds were like hard boards, furniture stiff as can be, Fridge made noises, toilet and sink plumbing had issues. Food area was disgusting, dirty and unkept. Furniture dirty as well. Not enough staff, felt bad for the few that they...More

1  Thank chefIrene
Response from Chris C, Manager at Residence Inn by Marriott Neptune at Gateway CentreResponded 2 August 2016

Thank you for taking the time to share your recent experience at the Residence Inn Neptune at Gateway Centre with us. As the cleanliness of our hotel is a key priority, I am very sorry that the cleanliness and upkeep of our property fell short...More

Reviewed 28 July 2016 via mobile

Stayed for the weekend. Had a problem with our room on the first night - brought it to the attention of Chris, the manager. Chris immediately handled. He was very professional and I was satisfied. Great management!!!More

Thank Jennifer D
Response from RINeptune, Manager at Residence Inn by Marriott Neptune at Gateway CentreResponded 29 July 2016

Thank you for sharing your experience in regards to your recent stay here at the Residence Inn Neptune at Gateway Centre. I am delighted to hear you enjoyed your stay and that Chris was able to accommodate you with the problem you had. Your kind...More

Reviewed 26 July 2016

We stayed here for a week while visiting relatives in the area. The free breakfasts were some of the best we experienced while traveling, with Chobani yogurt and plenty of fixings available for the waffle bar. Our suite was comfortable, clean, and regularly serviced. We...More

Thank RarimS
Response from RINeptune, Manager at Residence Inn by Marriott Neptune at Gateway CentreResponded 27 July 2016

Thank you for sharing your experienceregarding your recent stay at the Residence Inn Neptune at Gateway. We appreciate your feedback and are delighted to hear that you had a great stay and enjoyed our breakfast. We have actually just rolled out a brand new breakfast...More

Reviewed 25 July 2016

Great location and the suites with the full kitchen are perfect for families with children. Friendly staff and are very helpful. Breakfast has a great variety of food. Overall, great stay! Even has a fitness center, indoor pool and a nice outdoor basketball court! 15...More

Thank nakdaddy01
Response from RINeptune, Manager at Residence Inn by Marriott Neptune at Gateway CentreResponded 27 July 2016

Thank you for sharing your experience regarding your recent stay at the Residence Inn Neptune at Gateway Centre. We appreciate your feedback and are delighted to hear that you had a great stay and enjoyed our breakfast. We have actually just rolled out a brand...More

Reviewed 21 July 2016 via mobile

My wife and I have stayed at this hotel on many occasions and had always enjoyed our stays there in the past. That all changed after this visit. I have been a Rewards Club member for years and have always asked for and received a...More

1  Thank Robert V
Response from Chris C, Manager at Residence Inn by Marriott Neptune at Gateway CentreResponded 25 July 2016

Thank you for taking the time to share your recent experience at the Residence Inn Neptune at Gateway Centre with us. We apologize about the consistent inconvenience with room changes and requests not being honored. We strive to maintain the highest standards, not only in...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Room amenities
Microwave
Things to do
Heated pool
Indoor pool
Details
Price range
US$ 138 - US$ 359 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 138 - US$ 359 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (70)
Room & Suite (63)
Dining (10)
Pool & Beach (1)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
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Room Tips
"Ask for a room away from the maids closet, they bang around in the morning."
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"use odd number - room facing golf course"
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"I don't know. I didn't have one."
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"Very close to the Jersey Shore Premium Outlets."
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