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Hampton Inn Neptune/Wall

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Hampton Inn Neptune\/Wall
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498 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn Neptune/Wall
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Showing 486: English reviews
Bedford, New Hampshire
Reviewed 6 November 2016

This is NOT the place to stay in the area. I prepaid for my rooms and was still being told I owed money for the rooms. I tried explaining this tot he clerk on duty she said "this is why you book with us and not through the Hilton Central reservation system". I called the central number and was told...

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Helpful?
Thank nhmcaloon
New York City, New York
Reviewed 29 October 2016

You will not find a better hotel at the price. It's extremely clean and the staff is great! The hotel is modern looking and new so you feel like you're in a high end hotel. They even gave us a free snack pack when we arrived plus they have tons of complimentary stuff in case you forgot something. Also, free...

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Thank rissmariss
Centreville, Virginia
Reviewed 26 October 2016

The hotel was really nice. Everything was clean and the amenities had a nice modern feel to them. Our room was very comfortable and quiet which was a necessity for the little ones with us. Fresh coffee in the morning was a great way to start the day and get us back on the road!

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Helpful?
Thank Michael L
NicolejMonaco, General Manager at Hampton Inn Neptune/Wall, responded to this review

Thank you for taking the time to review your recent stay here at the Hampton Inn Neptune. I am excited to hear you enjoyed your stay and we were able to deliver the extraordinary customer experience we strive for with each of our guests. Thank you again and we look forward to seeing you in the future.

Colunbia, MD, United States
Reviewed 26 October 2016

We attended a milestone birthday in the area and had three different family members book rooms at the hotel. Facility was clean and the front desk staff was adequate (not overly friendly, and didn't know how to direct us to a local post office). Would stay at this hotel again if we return to the area.

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Thank Bob G
East Brunswick, New Jersey
Reviewed 19 October 2016

Housekeeping should know the rules! We stayed here for the night of our Wedding, checkout was to be at noon, not 9:30!!! And when you want people to know it's check out a few knocks followed by, "check out time" should be enough, not banging on the Door as if we we're criminals !!

Review collected in partnership with Hampton
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Helpful?
Thank laurenmC6389FL
NicolejMonaco, General Manager at Hampton Inn Neptune/Wall, responded to this review

Thank you for taking the time to review your recent stay here at the Hampton Inn Neptune. I sincerely appreciate your honest feedback and I want to extend my apologies for our failures throughout your stay. I will personally see that we learn from our mistakes and ensure the safety and satisfaction of each our guests moving forward. We hope...

Knowlton nj
Reviewed 11 October 2016

Great clean hotel and staff was very helpful and cordial. Highly recommend. This is what I expect from a hotel. A nice clean environment. Furniture could have been better...sitting chair was very uncomfortable but this would not stop me from going back.

Review collected in partnership with Hampton
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Helpful?
Thank K3913FEjohng
NicolejMonaco, General Manager at Hampton Inn Neptune/Wall, responded to this review

Thank you for taking the time to review your recent stay here at the Hampton Inn Neptune. I am excited to hear you enjoyed your stay and we were able to deliver the extraordinary customer experience we strive for with each of our guests. Thank you again and we look forward to seeing you in the future.

Whippany, New Jersey
Reviewed 10 October 2016

Disappointing customer service..front desk personal on Sat and Sun were not helpful..left us to fen for ourselves..one example: told us to go to the kitchen to find our own tray when asked for assistance. Only employees on Friday were helpful..the weekend staff made us feel we were putting them out when we asked for anything!

Review collected in partnership with Hampton
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Helpful?
Thank lindadB8581RC
NicolejMonaco, General Manager at Hampton Inn Neptune/Wall, responded to this review

Thank you for taking the time to review your recent stay here at the Hampton Inn Neptune. I sincerely appreciate your honest feedback and I want to extend my apologies for our failures throughout your stay. I will personally see that we learn from our mistakes and ensure the safety and satisfaction of each our guests moving forward. We hope...

Auburndale, United States
Reviewed 8 October 2016

The room was ready when we arrived. It was clean. I liked the walk in shower instead of having to climb over a tub. Everything in the room was operating the way its suppose to. Breakfast was good. More then enough of everything. My favorite was make your own waffles.

Review collected in partnership with Hampton
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Helpful?
Thank Harry A
NicolejMonaco, General Manager at Hampton Inn Neptune/Wall, responded to this review

Thank you for taking the time to review your recent stay here at the Hampton Inn Neptune. I am excited to hear you enjoyed your stay and we were able to deliver the extraordinary customer experience we strive for with each of our guests. Thank you again and we look forward to seeing you in the future.

Boston, Massachusetts
Reviewed 4 October 2016

Great staff, inviting rooms, great breakfast, and, fresh coffee all day in the lobby. Pool is perfect for laps. Its a perfect location if you are in the Neptune area if you have to be at the Jersey Shore Medical Center

Review collected in partnership with Hampton
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Thank AMaudeH
NicolejMonaco, General Manager at Hampton Inn Neptune/Wall, responded to this review

Thank you for taking the time to review your recent stay here at the Hampton Inn Neptune. I am excited to hear you enjoyed your stay and we were able to deliver the extraordinary customer experience we strive for with each of our guests. Thank you again and we look forward to seeing you in the future.

Frederick, Maryland
Reviewed 27 September 2016

Good hotel at a reasonable price. Typical Hampton Inn, nothing special but good room and beds and quality breakfast in the morning. Will stay there again if in the area. Missed having Cookies at check in.

Review collected in partnership with Hampton
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Helpful?
Thank A5669ADcarolel
NicolejMonaco, General Manager at Hampton Inn Neptune/Wall, responded to this review

Thank you for taking the time to review your recent stay here at the Hampton Inn Neptune. I am excited to hear you enjoyed your stay and we were able to deliver the extraordinary customer experience we strive for with each of our guests. Thank you again and we look forward to seeing you in the future.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about Hampton Inn Neptune/Wall

Address: 4 McNamara Way, adjacent to the Jersey Shore Premium Outlets, Neptune, NJ 07753-7323
Region: United States > New Jersey > Neptune
Price Range: ₹ 7,259 - ₹ 15,996 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Neptune/Wall 2.5*
Number of rooms: 109
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Neptune/Wall staff and other travellers.
10 questions
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NORTH BERGEN
over a year ago
New York City, New York
7 months ago
over a year ago
6 months ago

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Questions? Get answers from Hampton Inn Neptune/Wall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Most Hampton's offer handicapped rooms which are very spacious with large doorways and bathroom.”
 of 5 bubbles Coach126, 10 Feb 2017 | Read review
“the fifth floor is usually the quietest floor.”
 of 5 bubbles samuyyac, 29 Jan 2017 | Read review
“Suggest rserving through the hotel dirct number instead of gernersl web sites to get best deal.”
 of 5 bubbles GarT350, 26 Jul 2016 | Read review
“Ask for top floor - very quiet.”
 of 5 bubbles Tripper10021, 3 Jul 2016 | Read review
“Get a room away from the bells and ringing of the elevators”
 of 5 bubbles Karin2018, 27 Jun 2016 | Read review
5 of 5