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Holiday Inn Express Neptune

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Traveller (31)
Room & Suite (51)
Dining (8)
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Overview
  • Excellent58%
  • Very good28%
  • Average7%
  • Poor4%
  • Terrible3%
Travellers talk about
“the jersey shore”(22 reviews)
“front desk”(63 reviews)
“asbury park”(15 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express Neptune
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (342)
There are newer reviews for Holiday Inn Express Neptune
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Traveller rating
189
93
24
15
11
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Time of year
LanguageEnglish
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189
93
24
15
11
Show reviews that mention
All reviewsthe jersey shorefront deskasbury parkpancake machinethe breakfast areamajor roadyogurtsmall refrigeratorgreat propertyfree breakfast iswould recommend this hotel to anyonewedding guestsshort drivewould stay here againhot breakfastbusiness centertiara
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11 - 15 of 332 reviews
Reviewed 28 October 2017 via mobile

Just spoken with the most wonderful receptionist who was so accommodating and found me the perfect deal! We are so excited for our stay at the hotel! Thank you Tiara for being so sweet on the phone and ensuring that the booking process was so...More

Thank Lani C
Response from Jenny H, Manager at Holiday Inn Express NeptuneResponded 30 October 2017

Thank you for the incredible review! We are absolutely thrilled that you enjoyed everything about your stay and will be staying with us again in November. We will be sure to share your comments with Tiara and the staff as I am sure it will...More

Reviewed 1 October 2017 via mobile

I had stayed at this hotel a few times and the staff is nice but the management is horrible. I had an unclean room a few times and instead of apologizing or changing it, I was told never to come back. Jessica is a terrible...More

Thank Joe S
Response from Jenny H, Manager at Holiday Inn Express NeptuneResponded 3 October 2017

We disagree with your description of these events, but respect your opinion. We are very sorry that you had a negative experience and that we were not able to resolve the issue to your satisfaction.

Reviewed 7 September 2017 via mobile

Stayed here for one night Labor Day Weekend. The staff was great, breakfast was included and our stay went very well. I definitely recommend staying at this hotel if you're going away for a quick weekend.

Thank Nicole V
Response from Jenny H, Manager at Holiday Inn Express NeptuneResponded 7 September 2017

Thanks!

Reviewed 6 September 2017 via mobile

I had a bad experience with this hotel, 1. They only had two towels, two face cloths and two face towels in the room. 2. The noise on my floor from the other guess late in the night and early morning was outrageous. 3. My...More

Thank Raphael J
Response from Jenny H, Manager at Holiday Inn Express NeptuneResponded 8 September 2017

We are very sorry to hear this was your experience with us at the Holiday Inn Express Neptune. We have addressed your concerns with management and our housekeeping staff. Again, we apologize you were not happy with your stay, and we wish you all the...More

Reviewed 4 September 2017 via mobile

Beautiful Suite but dirty. The coffee table was not dusted and the remote controls were filthy. Took them in the bathroom and had to use a white washcloth to wipe brown residue on both remotes. They should be wiped down with antibacterial wipes when cleaning...More

Thank nancybarna
Response from Jenny H, Manager at Holiday Inn Express NeptuneResponded 6 September 2017

Thank you for taking the time to review your recent stay at the Holiday Inn Express Neptune. We are pleased to hear that you enjoyed your accommodations and many of the amenities we offer, but we are disappointed to hear about the cleanliness of your...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Concierge
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Heated pool
Indoor pool
Details
Price range
US$ 150 - US$ 332 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 150 - US$ 332 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (31)
Room & Suite (51)
Dining (8)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Ashley H
1 March 2017|
AnswerShow all 2 answers
Response from John R | Reviewed this property |
Close, The Stone Pony was maybe 6-7 minutes drive from hotel
0
Votes
Ashley H
1 March 2017|
AnswerShow all 2 answers
Response from Jenny H | Property representative |
Hi Ashley, Depending where the concert venue, we are about four to five miles from Asbury Park which is about a 10-15 minute drive from the hotel. If you have any further questions, please don't hesitate to call the hotel... More
0
Votes
Mjz0588
9 February 2016|
Answer
Response from rickgermain | Reviewed this property |
No idea. try calling them at (732)922-9600
0
Votes
Room Tips
"Ask for 3rd floor back."
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"Higher floor is less noisy!"
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"Avoid first floor"
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"Call ahead to request non standard services."
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